“I am happy for a particular reason!! Promptly responded to issues. This shows how efficient you guys are. I believe I would get good value from you guys.”
“I am contacting customer care for last three days . I am not receiving an confirmation code to acess my documents. No one answering my call sort this one out”
Hi Ajay, I'm sorry to hear you've been unable to access your documents. If this still remains an issue, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.
“Buying insurance is easy an affordable but the portal does not hold the policy documents despite saying it does and there is no ability to amend anything online since the portal has no functionality beyond a policy number. Getting through customer services is almost impossible and no call waiting number or anything so can lose hours. Second time phoning and still not able to get through”
Hi Harry, we're sorry to hear of the issues you've been experiencing with the customer portal and obtaining your documents. If you haven't yet been able to resolve this issue, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.
“We were so pleased to find younger women drivers are recognised as less problematic than some of their male counterparts - the insurance policy we took out with Go Girl was not only affordable but also hassle free to set up online. I cancelled a more expensive policy with another provider using a black box scheme because of the hassle involved in setting it up with multiple drivers.”
“Absolutely appalling customer service. Can't ever speak to an advisor as kept on hold for hours repeatedly listening to music and then getting cut off! Advises in recorded message to use portal to update -again the portal is useless. Emailing you get a message saying at least 72 hours! When trying to update policy this is useless. In my opinion DO NOT use this company! I will be leaving as soon as i can find a way to cancel policy! Could not communicate with them effectively!”
Hi Chirsty, our apologies for the issues you have had trying to get through to customer services. If you still haven't managed to resolve/discuss your issue, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.
Hi Esiemy, we note that your comment appears to be positive yet you have rated 1*. If there are therefore any issues you would like us to look into, please email us at gogirlfeedback@sabre.co.uk. Kind Regards.
