Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.89

4.9 Rating 552 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 552 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff, the vehicles are new and kept in good condition and hired out in a clean and tidy state. I will be hiring again soon.”

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Posted 1 week ago

“Gatwick Car and Van rental were able to accommodate my booking on the same day which was very helpful. Rhe staff at the depot were friendly and helpful, and the van itself was spotless. My overall experience has been great and I wouldn’t hesitate to recommend Gatwick Car and Van Rental”

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Posted 2 weeks ago

“I can’t rate these guys highly enough. So very helpful. All done via WhatsApp, very efficent from start to finish. Bent over backwards to help. So much more pleasant to deal with than the big firms. 10/10”

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Posted 2 weeks ago

“Having been let down by Enterprise whilst on the way to collect a van from them. I called Gatwick Car and Van Rental to see if they had a van available. They had something available for me at roughly the same price as Enterprise. I was 5 minutes away and went straight there. Everything was very seamless and I was on the road in a van 20 minutes later. They use a app to take pictures of the vehicle and circle any damage already there, so easy to check again on your return. Would definitely recommend to anyone and will be the first people I call if I need a vehicle again”

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Posted 2 weeks ago

“Used these guys for several years. Great cars, prices and service. No hassle pick ups, no upselling or ridiculous deposit's taken. Sign off paperwork and deposit returned/ sent to you next day. Would highly recommend them to anyone. Puts other better known companies to shame.”

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Posted 3 weeks ago

“Such good service I never go anywhere else. I've been using Gatwick Car & Van Rental for a few years now - the guys are so friendly and helpful. The vans are always very smart and clean, and the pricing is very reasonable. Very highly recommended!”

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Posted 3 weeks ago

“Very good service and very helpful staff. Would definitely recommend this company.”

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Posted 3 weeks ago

“I have been using Gatwick car&van rental for quite some time, and I have always found the whole team there very helpful, friendly and professional in making my rentals an enjoyable experience. And because of these attributes I shall be renting for the foreseeable future from this very reputable car rental company.”

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Posted 3 weeks ago

“Top notch customer service from start to finish, pick up from the airport and a prebooked taxi for when I returned the car out of hours. Car was in good condition, rental terms were explained clearly with no sneaky small print and the rates were far more competitive than the big operators. Will for sure be using again!”

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Posted 3 weeks ago

“We always use Gatwick Car and Van rentals at peak holiday periods. The rates are very competitive in comparison to the big operators and their service is always first class. For early morning flights they have a partnership with a very reliable local taxi service so the process always runs smoothly, even at 5.00am! We will continue to use them regularly. Cheers.”

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Posted 4 weeks ago

“The staff are very friendly and helpful. I have used them for many years and have had no problems with car selection, pick-up, drop-off or return of my deposit. I can thoroughly recommend them.”

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Posted 1 month ago

“I have been fortunate to use the services of Gatwick Car & Van Rental for several years and won't go anywhere else when visiting the UK from the USA. Their comprehensive services are excellent. All managers and staff are professional, thoughtful, kind and easy to contact. They always make sure we receive complete care, from convenient pick up and drop off services to an excellent range of rental vehicles that best meet our needs for a fair price. I always have peace of mind that I will be taken care of by a team who I now consider to be dear friends.”

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Posted 1 month ago

“Hired from here a couple of times . Reasonable prices and a helpful team . Easy to book and good communication. 🙂”

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Posted 1 month ago

“This was my first time using Gatwick Car & Van Rental and I was impressed with them. Very friendly, the pick up from the airport works well as does the return taxi if you are out of hours. The car was virtually new and in perfect condition and the price was good, especially compared to airport based rental companies. I would use them again.”

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Posted 1 month ago

“The guys were great. Very helpful when choosing my vehicle. The van was perfect for my requirements”

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Posted 1 month ago

“I chose them for price and location but I’ll definitely be going back for the service and support. From organising a taxi to arranging another short term rental as I’d messed up the amount of space and time I needed. These guys were perfect.”

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Posted 1 month ago

“Returned van with a less than 1 inch mark on the bumper. This was my 3rd rental with these guys. Also paid £75 insurance and they ended up charging £80 + Vat for a little scratch. Won’t be renting from them again. The number already had another mark on it so that’s probably be charged to someone else and not been fixed.”

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Posted 1 month ago

“We have used Gatwick Car and Van Rental for about five years now - ever since we moved abroad for our visits back to the UK every 2-3 months. The staff have been unfailingly helpful and polite. The cars are excellent and their prices are reasonable. We don't go anywhere else any more. Highly recommended.”

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Posted 1 month ago

“Great service wonderful helpful staff and affordable rates with excellent vehicles”

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Posted 1 month ago

“Fair prices and always friendly customer service - much appreciated!”

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Posted 1 month ago

Gatwick Car & Van Rental is rated 4.9 based on 552 reviews