Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.89

4.9 Rating 587 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 587 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always a polite and efficient staff and service and the van is new, well kept and in good condition. No complaints, I will be using these guys again. Colin. Horsham March 30th 2026”

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Posted 1 month ago

“Great service, Hired a recently to cover a gap between my old one being returned and my new one arriving. The car was a few months old and in pristine condition without a mark on it. The team were great, allowing me to extend the rental twice with no issues and handback of the car was easy. Would definitely use them again”

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Posted 1 month ago

“Great service,so friendly, nothing is a problem for them, used them for 3 to 4 years and will always.”

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Posted 1 month ago

“Good Service helpful staff”

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Posted 2 months ago

“Always great service - very helpful staff and decent prices. I've been using them fairly regularly for several years now and wouldn't go anywhere else. Very good vans - nearly all the newest models.”

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Posted 2 months ago

“Great vehicles, great price, helpful staff, a must for van rental in the Gatwick area”

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Posted 2 months ago

“Always good service and good cars.”

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Posted 2 months ago

“Brilliant customer service. Very helpful and can’t thank them enough for being so flexible when I didn’t know how long I’d need and kept extending from initially 2 weeks to 10 weeks due to family ill health. They didn’t take advantage but we’re so kind in a very stressful situation. Thank you”

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Posted 2 months ago

“Third time used this company. Each time very good service. Raz and his team are very accommodating. Pick up and return very quick.”

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Posted 2 months ago

“Helpful, friendly team offering very competitive rates across a broad range of new and recent used cars, with flexible collection and returns.”

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Posted 2 months ago

“Very good. Have used more than once and would use again”

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Posted 2 months ago

“Booked online booking confirmed within minutes. Fast and efficient pick up and return process detailed report and rental agreement giving at pick up. You pay for what you use in fuel prior to dropping back to rental office. The vehicles are all new and in perfect condition which gave me the potential reliability that I needed. The guys in the office are very professional and helpful nothing is to much trouble. I needed the registration the day before picking up the vehicle and this was provided so that I could book the vehicle in at the local council waste centre. Highly recommend will definitely use again.”

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Posted 2 months ago

“Nothings too much trouble for these guys. They go out of there way to pick me up and drop me off. The service is second to none. Ive rented here for a few years now and wouldnt go anywhere else.”

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Posted 2 months ago

“I've been renting from Gatwick Car and Van Rental at least twice a year since 2022. They reliably pick me up and drop me off at the airport. They are so conscientious about marking down any surface scratches that I don't bother to check anymore. They are friendly, reliable, completely trustworthy and a real pleasure to deal with. Prices are competitive too. Highly recommend!”

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Posted 2 months ago

“I have used this company twice now and I can't find fault with them. They are very helpful especially with pick up and drop off's. When the office is closed on return it is well organised and stress free. Cars are clean & well maintained. The documents sent via email is useful to confirm previous condition of the car so it's easy to compare before & after. I will be using them again.”

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Posted 3 months ago

“Helpful staff, the vehicles are new and kept in good condition and hired out in a clean and tidy state. I will be hiring again soon.”

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Posted 3 months ago

“Gatwick Car and Van rental were able to accommodate my booking on the same day which was very helpful. Rhe staff at the depot were friendly and helpful, and the van itself was spotless. My overall experience has been great and I wouldn’t hesitate to recommend Gatwick Car and Van Rental”

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Posted 4 months ago

“I can’t rate these guys highly enough. So very helpful. All done via WhatsApp, very efficent from start to finish. Bent over backwards to help. So much more pleasant to deal with than the big firms. 10/10”

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Posted 4 months ago

“Having been let down by Enterprise whilst on the way to collect a van from them. I called Gatwick Car and Van Rental to see if they had a van available. They had something available for me at roughly the same price as Enterprise. I was 5 minutes away and went straight there. Everything was very seamless and I was on the road in a van 20 minutes later. They use a app to take pictures of the vehicle and circle any damage already there, so easy to check again on your return. Would definitely recommend to anyone and will be the first people I call if I need a vehicle again”

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Posted 4 months ago

“Used these guys for several years. Great cars, prices and service. No hassle pick ups, no upselling or ridiculous deposit's taken. Sign off paperwork and deposit returned/ sent to you next day. Would highly recommend them to anyone. Puts other better known companies to shame.”

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Posted 4 months ago

Gatwick Car & Van Rental is rated 4.9 based on 587 reviews