Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.89

4.9 Rating 598 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys were great. Very helpful when choosing my vehicle. The van was perfect for my requirements”

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Posted 6 months ago

“I chose them for price and location but I’ll definitely be going back for the service and support. From organising a taxi to arranging another short term rental as I’d messed up the amount of space and time I needed. These guys were perfect.”

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Posted 6 months ago

“Returned van with a less than 1 inch mark on the bumper. This was my 3rd rental with these guys. Also paid £75 insurance and they ended up charging £80 + Vat for a little scratch. Won’t be renting from them again. The number already had another mark on it so that’s probably be charged to someone else and not been fixed.”

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Posted 6 months ago

“We have used Gatwick Car and Van Rental for about five years now - ever since we moved abroad for our visits back to the UK every 2-3 months. The staff have been unfailingly helpful and polite. The cars are excellent and their prices are reasonable. We don't go anywhere else any more. Highly recommended.”

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Posted 6 months ago

“Great service wonderful helpful staff and affordable rates with excellent vehicles”

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Posted 6 months ago

“Fair prices and always friendly customer service - much appreciated!”

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Posted 7 months ago

“Third time of using this company. Always fantastic, friendly and helpful. Had a brand new car with just 850 miles on the clock. Very impressive. We will return.”

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Posted 7 months ago

“The personal at pick up and return were great. The van was brand new and in excellent condition, really liked driving it…”

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Posted 7 months ago

“Fantastic service and my car was prepared to a high standard. Easy to check out and in. Very happy with the service that I received from Gatwick car and van rental. Price was very reasonable. I would recommend.”

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Posted 7 months ago

“Really easy to book good availability - managed to book my desired van with only few days notice. Really helpful staff and good quality vans. Have used multiple times and will continue to go there as a forst point for van hire in crawley”

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Posted 8 months ago

“As usual amazing service across all aspects of hiring / collection / returning the car. Very competitive pricing, immaculate car, customer service is always 10/10 All this makes up why we come back several times a year”

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Posted 8 months ago

“Friendly, efficient good value. Excellent choice of vehicles. New BW Crafter van perfect!”

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Posted 8 months ago

“Always friendly and courteous. I get the vehicle requested (many hire companies always come up with substitute). Good price. Quick service. Highly recommended.”

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Posted 8 months ago

“We are regular customers. The service provided is excellent. Punctual pick up and drop off at airport and quick processing for hand over. Always on time. We will continue using them. Staff are always helpful. Never had a problem with the cars. Return process easy and deposit returned promptly. Prices are competitive. Lower than on airport.”

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Posted 9 months ago

“Good Friendly & Helpful Service, clean, good cars, easy pick up process and drop off, prices are competitive.”

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Posted 9 months ago

“Great helpful service as always offered by Gatwick Car and Van rental. Good value for money and the vehicles are well looked after and clean.”

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Posted 9 months ago

“my go to place”

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Posted 9 months ago

“Good price, very good location,excellent service bringing the car to me and for bringing us to the airport when we where finished whith the rental. Special thanks to the two werry nice members of the staff that deliver the car and drowe us back to the airport.”

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Posted 9 months ago

“This was my second time using Gatwick Car & Van Rental, and once again everything went smoothly. I hired a Volkswagen Transporter on 14/09/2025, visiting the day before to get everything booked in. I opted for the maximum excess cover for peace of mind, and the drop-off on Sunday afternoon was quick and hassle-free. Both times I’ve used them, the service has been reliable and straightforward. I’ll definitely use them again when needed – highly recommend!”

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Posted 9 months ago

“Excellent experience all round, easy to book, lovely new van, courteous service. Would recommend.”

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Posted 9 months ago

Gatwick Car & Van Rental is rated 4.9 based on 598 reviews