Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,553 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 11th September 2025

413

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online. Prompt, efficient service. Delivery in a week was very good in present circumstances. Guttering was easy to fit and good quality.”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“good delivery time, very pleased with product, good value for the money, would use garden street again”

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Posted 5 years ago

“Terrific customer service, speedy delivery, delighted, many thanks”

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Posted 5 years ago

“excellent service, fabulous garden bench, amazing quality & excellent price”

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Posted 5 years ago

“I ordered the Palram Green 6x4 Polycarbonate Greenhouse. I am very happy with the product - just the right size for my garden. It did take three of us about 6 hours in total to assemble but when finished really pleased with the greenhouse. Some of the instructions/diagrams not very clear such as putting on door handle but we managed to work it out. Looking forward to growing lots of things from seed in my lovely new greenhouse. Delivery took longer than anticipated but affected by Covid19 lockdown.”

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Posted 5 years ago

“I would be happy to buy from Garden Street again, even during lockdown, I find them very good in every aspect.”

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Posted 5 years ago

“The Gazebo is very nice and mostly easy to put together, however, it is very difficult to put the finial on unless you have 10 foot arms.”

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Posted 5 years ago

“Extra quick delivery even though was told on pre order! Would recommend where delivery and service to my order were concerned.”

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Posted 5 years ago

“Excellent service wonderful gate cannot fault at all speedy delivery thankyou👍😀”

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Posted 5 years ago

“I ordered my Wilmington Garden Bench on Wednesday and it arrived this morning 2days later!! The instructions said 2 people were required to assemble it. I’m nearly 70, 5’2 n 8.5 stone. I assembled it with ease in less than an hour. It’s absolutely beautiful! I shall be finishing it with Littlefriars driftwood wood dye to age it more quickly. I’m totally delighted 😀 Thanks sooo much. 🤗🤗🤗”

Garden Street 5 star review on 15th May 2020

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Posted 5 years ago

“Great product and on time delivery. Would use this company again in the future.”

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Posted 5 years ago

“Purchased a companion seat at a great price compared to other stockists. Delivery was super quick and efficient. Very happy with the product, seems to be good quality and was fairly easy to assemble. Looks lovely in the garden. Overall 5 star experience. Thank you!”

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Posted 5 years ago

“Easy to order. QUite quick to deliver - given the size of the item purchased (6 chairs, table and umbrella)”

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Posted 5 years ago

“They provided an excellent service at the right price and I would not hesitate in using them again.”

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Posted 5 years ago

“Very speedy and efficient service and product arrived as described.”

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Posted 5 years ago

“Gate was delivered quickly and looks great. Very pleased”

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Posted 5 years ago

“Have purchased items from this co.before and very happy with service and product.On this occasion unable to scource a garden shed for me due to current pandemic,however they refunded my payment so quickly!May wait to replace shed until after the lockdown so I can buy from Garden Street.Highly recommend using them.”

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Posted 5 years ago

“Very happy with my purchase good quality would highly recommend to friends & family thankyou garden street”

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Posted 5 years ago

“Great service and product, the delivery cam within the given time frame and the product was as described. It didn't take too long to build, and was pretty straight forward. The double doors make is much easier to get to things than my previous shed. Would definitely use these guys again.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,553 reviews