Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very good at answering queries by phone. Product exactly what was required and benefits from the 38mm pole which was confirmed by phone. Looks 'smart and excellent quality”

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Posted 5 years ago

“Excellent product quality ( bought a pack of 3 x 6 foot trellis ) The delivery time was very accurate and arrived well packed Would order again”

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Posted 5 years ago

“Good quality product. Bought the Rowlenson Marberry Planter. Lovely finish, very pleased with the purchase.”

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Posted 5 years ago

“Great quality fab value for money quick service would highly use this company again”

Garden Street 5 star review on 11th June 2020

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Posted 5 years ago

“Fence panels turned up a week earlier than expected. Chirpy delivery guys! All happy With service.”

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Posted 5 years ago

“Good quality, well priced, turned up on time.”

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Posted 5 years ago

“Really pleased with the product,and was deliverd well within time slot. I will use garden street again.”

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Posted 5 years ago

“Very happy with my companion seat. Delivery was quick and it was easy to put together only needing an Allen key which was provided. Pleased with the price and quality.”

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Posted 5 years ago

“Shopping online with Garden Street has been great. They have a wide variety of items to chose from and their service has been prompt despite dealing with a global pandemic (covid19). Even though the communication by phone was not available, they responded in good time to queries by email. Will definitely recommend them.”

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Posted 5 years ago

“Excellent customer service even with the product being damaged, quick response and resolution. Would definitely use again. Thanks”

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Posted 5 years ago

“I ordered an item on line and it arrived within two days.”

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Posted 5 years ago

“Just what I needed. Great build quality and looks the part, well impressed! Built on my own in 2.5 hours as the wife was too busy sunbathing, however she did find time in her busy schedule to hold one side so I could add all legs (defo a 2 person job) If your looking for something well built and slick, this is defo for you! The twisting slats at the top is great for blocking or letting the sun straight through.”

Garden Street 5 star review on 6th June 2020

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Posted 5 years ago

“Excellent service and the quality of the planter is really incredible.Very strong beautifully finished and really exceeded my expectations.All I had to do was give it two coats of varnish and plant up.Looks fantastic and expensive. Would recommend these products to everyone. Brian West Yorkshire”

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Posted 5 years ago

“Very nice staff always ready to help you”

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Posted 5 years ago

“Excellent quick delivery of the parasol. It came quicker than expected at a good price. Can thoroughly recommend this company.”

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Posted 5 years ago

“Excellent furniture, delivered on time and the guys were excellent it helping me out by taking it to the back of my property. I’m so pleased with the furniture and garden streets helpful attitude. Thank you”

Garden Street 5 star review on 3rd June 2020

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Posted 5 years ago

“I am very pleased with the 2 planters that I bought. Easy to assemble for a diy amateur. They look expensive, excellent value for the money. Very pleased with the soil as well. Service and delivery was as promised and contact with Garden Street was courteous and helpful.”

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Posted 5 years ago

“My bench came in 2 days which considering the current situation is marvellous. The bench was easy to assemble on my own and is lovely and much admired. Thanks 😊”

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Posted 5 years ago

“We are very pleased with our purchase and the customer service from Garden Street. We had to contact them and found them efficient and pleasant. We would be more than happy to shop with them again.”

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Posted 5 years ago

“Ordered a garden bench on arrival it was found to be incomplete, I contacted Garden Street and explained the issue it turned out to be a manufacturer fault however Garden Street went above and beyond to get the missing pieces to me in a couple of days, bench is in position and we are enjoying a new seating spot in the garden, I would highly recommend this company.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews