Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,557 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 11th September 2025

413

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had issue with the product. They contacted me back promptly & resolved the issue.”

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Posted 6 years ago

“Slight delay on delivery, however the product is wonderful! Thank you”

Garden Street 5 star review on 19th July 2019

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Posted 6 years ago

“To be honest with current delivery climate of slow and undequate orders arrivals and availability in UK in general.... I was pleasently surprised by garden street order as availability and delivery. Order arrived on time and in good condition. We are very pleased with the product.”

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Posted 6 years ago

“Excellent service. Very pleased with product”

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Posted 6 years ago

“Very pleased with the Protek wood preserver and very much with the colour Golden Pine. 3 coats and my new shed looks great. Would certainly deal with you again when more of the product is required. Many thanks.”

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Posted 6 years ago

“Brilliant company, would use again. Product delivered within specified time and packaged well.”

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Posted 6 years ago

“Very good service the original order was incorrect but this was very quickly rectified and delivered. Excellent service”

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Posted 6 years ago

“Very please with our purchase from Garden Strret. There was a bit of a hiccup with the delivery but it was quickly rectified. Would definitely recommend the company an£ use then again ourselves.”

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Posted 6 years ago

“Cant fault them or the product. Great price, arrived quickly, delivery driver was very helpful and polite and the product is excellent quality”

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Posted 6 years ago

“Great service I will use them again.”

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Posted 6 years ago

“Excellent customer services ...answering difficult precis question over the telephone; making inquiries and phoning back when they didn't know answers. Item came very quickly and once erected has been in use ever since. Thank you Mary Brown”

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Posted 6 years ago

“Excellent product and service from Garden street & Palram. Palram Amber 6x5 plastic shed ordered Sunday afternoon, delivered Tuesday morning. Easy to follow instructions, I was able to build the shed myself within a couple of hours. Well built, light inside but secure from the elements. Would definitely recommend”

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Posted 6 years ago

“Very good service from Garden Street. Shed arrived early on the allocated time slot. A special mention to the 2man delivery drivers who unloaded the 3 very large and heavy shed packages speedily and with good humour. Would use again and recommend to others.”

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Posted 6 years ago

“Very pleased with the service, delivery and Char Broil Professional BBQ delivered by Garden Street - good price and free cover.”

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Posted 6 years ago

“I would highly recommend Garden Street. When I received the Sun Canopy I'd ordered, part of it was slightly damaged, which was no fault of Garden Street. I contacted them and they arranged for a replacement part from the manufacturer which I received within 3 days. Very impressed with this level of service.”

Garden Street 5 star review on 15th July 2019

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Posted 6 years ago

“The communication from the Sales Team was prompt and courteous and the delivery people were helpful and friendly. The item arrived on time and as expected and looks perfect. Thank you!”

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Posted 6 years ago

“Very prompt delivery. Goods as per description. Price competitive.”

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Posted 6 years ago

“The test of a company is how they deal with issues, everything did not go exactly to plan, however the problem was managed in a professional manner with excellent communication throughout, I can’t recommend them enough, the customer service team were fantastic. I will be using this company again and I am happy to recommend them to anyone.”

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Posted 6 years ago

“Great efficient service with good communication”

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Posted 6 years ago

“Great service. Garden furniture arrived on time and in spite of the parasol base being damaged, a replacement arrived very quickly. Thank you.”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,557 reviews