Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a couple of issues with my last purchase but the lovely staff at Garden Street went over and above to sort them out. Very happy with my purchase and would recommend them and wouldn't hesitate to purchase from them again.”

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Posted 2 years ago

“Very prompt delivery, service very efficient. I am very happy with purchase of garden furniture.”

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Posted 2 years ago

“Excellent quality and design. Very pleased.”

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Posted 2 years ago

“Very efficient service and a good product”

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Posted 2 years ago

“Delivered promptly and item as expected”

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Posted 2 years ago

“Highly reccomend this if you have thr L shape sofa. Covers the whole thing very easily. Straps to hold it down. Highly reccomended”

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Posted 2 years ago

“Great arbour - exactly what we wanted. Good quality and sturdy construction. Delivery was prompt and as described. Attached a video of us building and decorating. Nice addition to garden :)”

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Posted 2 years ago

“Ordered a awning cover. It arrived on time and as described”

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Posted 2 years ago

“We purchased a table top patio heater and it was delivered three days later as promised. Very impressed with both speed of delivery and price of heater. Would certainly use Garden Street again.”

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Posted 2 years ago

“Very good service, advice and after sales. Thank you.”

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Posted 2 years ago

“Brilliant product, speedy delivery and excellent service. Churnet Valley Log Store 4x6 - exceptionally quality, well built and delivery driver was a star, tried not to let me help (maybe because I’m a small built female 😁), explained each part, how to maintain and checked he was handing over the right bag of screws and assembly instructions. I will definitely use Garden Street again, maybe it’s time for a new shed soon … THANK YOU PS - we put it together in less than half an hour!!”

Garden Street 5 star review on 5th September 2022

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Posted 2 years ago

“Couldn’t fault this product. My order was delivered exactly as promised and I was given a 2 hour notification of delivery. Slight hiccup with one of the parts ,but that was quickly resolved by Chris at Vitavia who could not have been more helpful. Would not hesitate to recommend this product and the company for quality and customer service.”

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Posted 2 years ago

“Over the moon with this awning. Fantastic service too. I lost one of the fixing bolts down the cavity of my wall, after getting in touch with them they kindly sent me a new one free of charge. Can't thank you enough.”

Garden Street 5 star review on 25th August 2022

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Posted 2 years ago

“Any supplier who processes my orders efficiently, achieve there promises on delivery, sell quality products at competitive prices, makes me happy! Garden Street make me very happy!! From my experiences dealing with Garden Street, I would certainly recommend this supplier. Top Draw!!”

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Posted 2 years ago

“Excellent goods fast and prompt service backed up by a phone call to arrange delivery would definitely recommend”

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Posted 2 years ago

“Good product, very well delivered.”

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Posted 2 years ago

“Excellent product and quick delivery. Thanks”

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Posted 2 years ago

“came upon this company quite by chance, but after receiving my Arbour I was quick to order an Arch from them, they delivered on time the goods were first class and the drivers so pleasant I could have happily have adopted them, yes I would recommend this company”

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Posted 2 years ago

“Thank you. Excellent as always! Great service and quality products.”

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Posted 2 years ago

“Es ist nicht das erste Mal, dass ich bei Ihnen bestelle, es ist sehr angenehm, mit Ihnen zu arbeiten, danke für den Service und die schnelle Lieferung”

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Posted 2 years ago

Garden Street is rated 4.2 based on 7,489 reviews