Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service”

Helpful Report

Posted 2 years ago

“Cane within the delivery window. Blind easy to put up abd looks great. Good value for money.”

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Posted 2 years ago

“The table and chairs arrived very quickly, but I had to phone twice to get the parasol delivered. Not sure what happened there…first they said it was a packing error, then the second time they said it had gone missing in transit! I’m not sure it was ever sent, but they were prompt to sort out the issue.”

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Posted 2 years ago

“Great service and value for money”

Garden Street 5 star review on 5th August 2022

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Posted 2 years ago

“Mir hat alles gefallen. Ich empfehle und werde mich selbst wieder bewerben”

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Posted 2 years ago

“Really easy ordering process, helpful friendly staff and prompt delivery. Happy customer all round.”

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Posted 2 years ago

“Ordered a garden mirror, and it looks brilliant. Great value and quick delivery. I would use Garden Street again.”

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Posted 2 years ago

“Service, maintenance, quality of work and attitude to the customer at the highest level.”

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Posted 2 years ago

“GARDEN STREET STAFF WERE HELPFUL AND ANSWERED ALL QUESTONS ASKED GOOD KNOWLEDGE OF THE DELIVERY COMPANY AND THE ARRIVAL OF THE SHED. THE SHED ARRIVED AS EXPECTED, DELIVERY MEN WERE VERY POLITE AND HELPFUL. WOULD HIGHLY RECOMMEND AND USE GARDEN STREET AGAIN.”

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Posted 2 years ago

“I can’t praise Garden Street enough. From the helpful staff to the efficient and speedy delivery of our garden furniture. First class. We will certainly highly recommend to others.”

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Posted 2 years ago

“Ordered a 6 seater patio dining set with parasol & base. Although we had a couple of minor issues with the delivery we have given 5 stars as the aftercare from Lucy was brilliant. Sadly an item was missing and then when re-ordered it had been smashed in transit - clearly not Garden Streets bad service but the issue was resolved immediately once we had contacted them.....and we must add that it was an absolute pleasure and rarity to speak to someone and not have to sit on the phone for ever pressing numerous different buttons - thank you for actually giving good customer service. Also, the main product was well packaged and delivered when advised.”

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Posted 2 years ago

“I bought bin sheds absolutely amazing highly recommend them good sturdy quality easy to put up”

Garden Street 5 star review on 17th July 2022

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Posted 2 years ago

“Very easy to get customer advice. Quick and timely delivery!”

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Posted 2 years ago

“Customer services were 100% helpful in checking when my order would be despatched. Lovely friendly ladies who were very polite and friendly and couldn’t do enough to help me. They rang me back within the hour with the answer to me query.”

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Posted 2 years ago

“Wanted to order a garden dining set but had to speak to customer services first. Thankfully, you get to talk to a human being without having to go through endless options! The person I spoke to was extremely efficient and polite. I then had a problem as I had to go away unexpectedly but they very kindly deferred delivery for a few days. The delivery driver was such a helpful man who took the furniture through to my garden and put it where I wanted it to go. With so many plus points, including a good price, I would definitely use this company again and recommend it to friends and family.”

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Posted 2 years ago

“We ordered a pergola and some patio furniture. All delivered as promised, by a very helpful driver. When he saw that I was disabled he carried everything from the driveway to the back garden. This was amazingly helpful to us, and done so willingly that we can't praise him highly enough. The products themselves were exactly what we hoped for, no damage nor bits missing.”

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Posted 2 years ago

“Great website. Easy to browse and purchase LOVE the product! Very happy indeed and shall be back!”

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Posted 2 years ago

“Large log store. Was put together by my builder as it’s very heavy. Looks lovey very well make and I’m now ready for winter and my large load of log being delivered. Very happy with the product and the help I was given from Garden Street. 😊”

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Posted 2 years ago

“Had the misfortune of having some damage occur in transit, but customer care sorted it out for me without any drama. Dealt with the matter courteously and with urgency. Well done Garden Street”

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Posted 2 years ago

“I had an issue with delivery - when I contacted Garden Street, they sorted it out immediately and their communication was excellent. I'm happy to say that I received the product promptly (and they were the cheapest provider!). I ordered some of the Protek Exterior paint and the quality is great! Would definitely use again :)”

Helpful Report

Posted 2 years ago

Garden Street is rated 4.2 based on 7,489 reviews