Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered 3 x 4ft picnic benches and have so far assembled 2 reasonably easy to do and instructions are ok only thing we felt was that the screws supplied weren't up to the job 4 x longer screws or bolts for the bottom leg rails would make the benches stronger (we've changed them ourselves one cross rail had split on transit (glued and screwed to repair) but the packaging isn't really adequate”

Garden Street 5 star review on 22nd May 2021

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Posted 4 years ago

“Very pleased with my signs for the garden.”

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Posted 4 years ago

“Great price, great product,good company to deal with,the company that delivered the arbour were spot on ,kept informed of delivery time and updated hourly.Thanks Garden Street. Vic Wilde”

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Posted 4 years ago

“I ordered the Willington chair on line,unseen. It arrived very carefully packaged with no mark on the box but when opened one of the arms was broken at the dowels. I rang up, sent photos of the damage and received the replacement arm, again very carefully packaged. I would recommend the firm for its superb customer service and quality of goods.”

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Posted 4 years ago

“Plant arrived very well packaged in a pot. This was great as it was a couple of days before I could plant outside due to whether conditions”

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Posted 4 years ago

“Fantastic! Arrived on time with 2 very helpful delivery guys! Great garden furniture. Solid and beautiful colour. Not the cheapest but worth the money. Shame it’s pouring rain and we can’t use it at the moment hence why the plastic still on!”

Garden Street 5 star review on 21st May 2021

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Posted 4 years ago

“Third time I have bought from Garden Street and would use them again.”

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Posted 4 years ago

“Excellent service and delivery times”

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Posted 4 years ago

“Good service, quality product”

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Posted 4 years ago

“I found the staff at Garden Street very helpful indeed and, though I decided to cancel my order this time, they were very quick to refund my payment with no fuss or delay at all. I will certainly be happy to use them again in the future.”

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Posted 4 years ago

“Delivery was very good and product quality is excellent and very sturdy”

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Posted 4 years ago

“Excellent service would highly recommend”

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Posted 4 years ago

“Purchased a canopy from Garden Street. Great service in terms of delivery times and communication. Product was pretty easy to fit and is very good quality”

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Posted 4 years ago

“Quick friendly service and great product. This is the second shed we’ve bought from garden street and were impressed both times”

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Posted 4 years ago

“Initially had a bad experience with product but customer service were outstanding considering the hassel I gave them.”

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Posted 4 years ago

“Straight forward , very pleased with ooni pizza oven and delivery well packaged too .”

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Posted 4 years ago

“Excellent service! Choosing the plants in my collection delivered was enjoyable and informative and I appreciated very much the recommendations on plant / colour pairings. The plants arrived in boxes with eco filling and were beautifully packed. They are gorgeous - fabulous quality. Thank you!”

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Posted 4 years ago

“Item in stock, been searching everywhere for one! Quick delivery.”

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Posted 4 years ago

“Absolutely delighted with the storage boxes. They look really good and we have had lots of compliments and people asking us where we got them from. They are ideal for what we want them for and good value for money. Easy enough to assemble and look smart. The delivery was very smooth, prompt and on time. We would definately purchase from you again. Thank you”

Garden Street 5 star review on 12th May 2021

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Posted 4 years ago

“We were very pleased with the blind we purchased. It arrived well packed, the fitting instructions were very clear, and the the quality of the blind material and mechanism was extremely good. We felt the purchase was very good value for money. We would recommend your company and products.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,489 reviews