Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,610 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product, speedy delivery and excellent service. Churnet Valley Log Store 4x6 - exceptionally quality, well built and delivery driver was a star, tried not to let me help (maybe because I’m a small built female 😁), explained each part, how to maintain and checked he was handing over the right bag of screws and assembly instructions. I will definitely use Garden Street again, maybe it’s time for a new shed soon … THANK YOU PS - we put it together in less than half an hour!!”

Garden Street 5 star review on 5th September 2022

Helpful Report

Posted 3 years ago

“Couldn’t fault this product. My order was delivered exactly as promised and I was given a 2 hour notification of delivery. Slight hiccup with one of the parts ,but that was quickly resolved by Chris at Vitavia who could not have been more helpful. Would not hesitate to recommend this product and the company for quality and customer service.”

Helpful Report

Posted 3 years ago

“Over the moon with this awning. Fantastic service too. I lost one of the fixing bolts down the cavity of my wall, after getting in touch with them they kindly sent me a new one free of charge. Can't thank you enough.”

Garden Street 5 star review on 25th August 2022

Helpful Report

Posted 3 years ago

“Any supplier who processes my orders efficiently, achieve there promises on delivery, sell quality products at competitive prices, makes me happy! Garden Street make me very happy!! From my experiences dealing with Garden Street, I would certainly recommend this supplier. Top Draw!!”

Helpful Report

Posted 3 years ago

“Excellent goods fast and prompt service backed up by a phone call to arrange delivery would definitely recommend”

Helpful Report

Posted 3 years ago

“Good product, very well delivered.”

Helpful Report

Posted 3 years ago

“Excellent product and quick delivery. Thanks”

Helpful Report

Posted 3 years ago

“came upon this company quite by chance, but after receiving my Arbour I was quick to order an Arch from them, they delivered on time the goods were first class and the drivers so pleasant I could have happily have adopted them, yes I would recommend this company”

Helpful Report

Posted 3 years ago

“Thank you. Excellent as always! Great service and quality products.”

Helpful Report

Posted 3 years ago

“Es ist nicht das erste Mal, dass ich bei Ihnen bestelle, es ist sehr angenehm, mit Ihnen zu arbeiten, danke für den Service und die schnelle Lieferung”

Helpful Report

Posted 3 years ago

“good service”

Helpful Report

Posted 3 years ago

“Cane within the delivery window. Blind easy to put up abd looks great. Good value for money.”

Helpful Report

Posted 3 years ago

“The table and chairs arrived very quickly, but I had to phone twice to get the parasol delivered. Not sure what happened there…first they said it was a packing error, then the second time they said it had gone missing in transit! I’m not sure it was ever sent, but they were prompt to sort out the issue.”

Helpful Report

Posted 3 years ago

“Great service and value for money”

Garden Street 5 star review on 5th August 2022

Helpful Report

Posted 3 years ago

“Mir hat alles gefallen. Ich empfehle und werde mich selbst wieder bewerben”

Helpful Report

Posted 3 years ago

“Really easy ordering process, helpful friendly staff and prompt delivery. Happy customer all round.”

Helpful Report

Posted 3 years ago

“Ordered a garden mirror, and it looks brilliant. Great value and quick delivery. I would use Garden Street again.”

Helpful Report

Posted 3 years ago

“Service, maintenance, quality of work and attitude to the customer at the highest level.”

Helpful Report

Posted 3 years ago

“GARDEN STREET STAFF WERE HELPFUL AND ANSWERED ALL QUESTONS ASKED GOOD KNOWLEDGE OF THE DELIVERY COMPANY AND THE ARRIVAL OF THE SHED. THE SHED ARRIVED AS EXPECTED, DELIVERY MEN WERE VERY POLITE AND HELPFUL. WOULD HIGHLY RECOMMEND AND USE GARDEN STREET AGAIN.”

Helpful Report

Posted 3 years ago

“I can’t praise Garden Street enough. From the helpful staff to the efficient and speedy delivery of our garden furniture. First class. We will certainly highly recommend to others.”

Helpful Report

Posted 3 years ago

Garden Street is rated 4.2 based on 7,610 reviews