GardenSite Reviews

Name: GardenSite
Rating: 3.88

3.9 Rating 155 Reviews

72 %

of reviewers recommend GardenSite

Company Reviews

Metrics

Info

3.9

Based on 155 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

About GardenSite:

Established in 1999, GardenSite has been selling thousands of gardening products online for over 18 years, and the family-owned business has been within the garden industry since 1952 - Assuring you that their expert advice, customer service and product knowledge is trustworthy and valuable. That's why so many customers choose to buy from GardenSite each and every day and why you'll find real and honest reviews right here on their Reviews.co.uk profile page.

The online garden centre boasts thousands of home and garden products ranging from garden sheds, greenhouses, pond pumps and supplies, fish and aquariums, garden furniture and structures, barbecues, outdoor lighting and much more. So whatever you need for your garden, GardenSite will most certainly stock it!

Visit Website

Phone:

0121 355 7701

Email:

customercare@gardensite.co.uk

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GardenSite 5 star review on 29th July 2021

Martin J

GardenSite 5 star review on 4th July 2017

Nigel H

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a greenhouse from these guys after mine had fallen down during a recent storm. Company was extremely quick, friendly and efficient with answering any of my questions, gave me a good feeling from the get go. Greenhouse was delivered 3 days later which shocked me as most other greenhouses I browsed at (if not all) were at least 10 working days eta. My builder has finished installing our Halls Signature greenhouse today and it looks absolutely fantastic. Worth every penny. Before my purchase I did not think to check the other reviews here and some of them have left me shocked. Couldn't recommend these guys enough in the assistance and professionalism of my purchase, and I certainly won't hesitate to use them again despite some of the negativity here in the reviews.”

Helpful Report

Posted 3 months ago

“Bought the Charles Tylor Dorset 3 seater seat swing. Despite covid and material shortages it was still delivered within the stated time. Very happy with the swing, robust and looks good. Assembly took about half an hour, although we only realised it was done when we saw the delivery van drive away! Bought from The Garden Site as they gave the most detailed descriptions of any site selling this as well as the best prices. Good all round experience and quality garden furniture, would happily be our first choice if buying again.”

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Posted 3 years ago

“Good service, arrived in reasonable time, look great in the garden.”

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Posted 3 years ago

“Ordered Bosmere garden furniture covers and after 6 months use through the winter I can say they are excellent quality. Would buy again.”

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Posted 4 years ago

“Excellent service and advice ordered automatic vent for greenhouse and arrived very quick the people were very helpful would recommend using them very helpful”

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Posted 5 years ago

“Very pleased with new Hyundai Self Propelled Electric Start Mower ordered late on 23rd June Delivered Noon on 25th, easy to assemble, put battery on charge, cut lawn same evening, started easy and excellent finish. Sales No GL40343866. Terry S.”

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Posted 5 years ago

“They listened to my requirement , double checked sizes etc and delivered when promised . Excellent customer service. Thankyou”

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Posted 6 years ago

“Originally asked a question which was quickly replied to. Item was purchased & i was contacted by phone regarding delivery. This was arranged to my satisfaction. Item was delivered when stated. I can't review the product as it's not yet been put together.”

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Posted 6 years ago

“The website was easy to navigate, and we found the prices very competitive. Our order was delivered on the agreed date with no issues, so overall we were very happy.”

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Posted 6 years ago

“Brilliant item simple and easy to put up 20 minutes and it was complete. Would definately recommend”

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Posted 6 years ago

“Excellent product, better than expected and very good value for money”

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Posted 6 years ago

“Order no 281516 We are absolutely delighted with the wishing well I ordered , it came well packed on a pallet, and was very easy to put together, and looks great in our garden . One very happy customer”

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Posted 6 years ago

“The article ordered was delivered on time, with no fuss. Thank you.”

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Posted 6 years ago

“Highly recommended company. Product as described, speedy delivery.”

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Posted 6 years ago

“quick and efficient service and delivery”

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Posted 6 years ago

“When I telephoned to book my items the operator was very helpful. I initially placed my order, but then decided to add on a further item. The operator was very helpful with this and amended my order with no problem. All items were delivered together and quickly.”

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Posted 6 years ago

“Ordered a solar powered pond which arrived very quickly and was nearly £10 cheaper than online sites. Very good seller.”

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Posted 6 years ago

“Good price, quality product and delivered on time. Really happy with the service.”

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Posted 6 years ago

“I hadn't been able to find an impeller for my Blagdon 5 in 1 pond pump anywhere until I found one here. First time I had used GardenSite but it won't be the last. Impeller arrived very quickly and we have seen some pond nets on the site we haven't seen anywhere else which seem just what we need.”

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Posted 6 years ago

“The item I bought was impeller for a garden pond pump. It was for my grandson, service was good, happy grandson happy me. Thank you.”

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Posted 6 years ago

GardenSite is rated 3.9 based on 155 reviews