GardenSite Reviews

Name: GardenSite
Rating: 3.88

3.9 Rating 155 Reviews

72 %

of reviewers recommend GardenSite

Company Reviews

Metrics

Info

3.9

Based on 155 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

About GardenSite:

Established in 1999, GardenSite has been selling thousands of gardening products online for over 18 years, and the family-owned business has been within the garden industry since 1952 - Assuring you that their expert advice, customer service and product knowledge is trustworthy and valuable. That's why so many customers choose to buy from GardenSite each and every day and why you'll find real and honest reviews right here on their Reviews.co.uk profile page.

The online garden centre boasts thousands of home and garden products ranging from garden sheds, greenhouses, pond pumps and supplies, fish and aquariums, garden furniture and structures, barbecues, outdoor lighting and much more. So whatever you need for your garden, GardenSite will most certainly stock it!

Visit Website

Phone:

0121 355 7701

Email:

customercare@gardensite.co.uk

Write Your review

Tell us how GardenSite made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GardenSite 5 star review on 29th July 2021

Martin J

GardenSite 5 star review on 4th July 2017

Nigel H

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the ideal Arbour for a small space in my garden. On-line ordering was easy and I was kept up to date with the delivery timescales.”

Helpful Report

Posted 7 years ago

“The product I ordered was an 1-14 delivery time scale when it did not arrived I contacted the seller and they were very helpful in looking into it and getting it resolved. And very happy with my purchase.”

Helpful Report

Posted 7 years ago

“Love the Bird Bath, prompt delivery, calls to advise day & time.”

Helpful Report

Posted 7 years ago

“Prices are excellent and the service is both efficient and friendly - we will use GardenSite again and don't hesitate to recommend them.”

Helpful Report

Posted 7 years ago

“Great Price, great communication, overall fantastic service and a good product the shed we bought is of good quality and easy to assemble too.”

Helpful Report

Posted 7 years ago

“Speed of delivery very fast as in stock. Helpful delivery crew. Instructions simple enough. Thoughtfully spare topmost (triangular) roof slats provided in case of damage in transit but not needed. It was not difficult to erect although judicious use of a saw to correct some inaccurate angles was beneficial. Impressive final product with small footprint. Illustration shows product after preservative applied.”

Helpful Report

Posted 7 years ago

“Quick response to arrange delivery. Contacted again to confirm arrival of delivery and patio slabs left on drive where I had requested. Early days in the life of a patio but really pleased with the slabs so far.”

Helpful Report

Posted 7 years ago

“Garden site kept me informed by email all along the dispatch and delivery service when the goods arrived in good time from order date. Very pleased with the quality of the arches great value for money Thank you”

Helpful Report

Posted 7 years ago

“I bought a Metal Flying Duck .. it arrived before the estimated delivery date and was very well packaged. We're really pleased with our purchase, it's extremely well made and looks brilliant sitting on the side of our pond. Quick, easy ordering and knowledgeable staff .. will definitely use GardenSite again.”

Helpful Report

Posted 7 years ago

“Delighted with speedy delivery (item came next day, eventhough standard delivery was selected) and that because, the pond pump we ordered was no longer available, we were sent the newer (better) model at no extra cost! Will definitely use Gardensite again”

Helpful Report

Posted 7 years ago

“Great service and delivery and we're really pleased with our new pond. My husband has used all his creativity though the pond is not yet totally finished. The light and fountain can be controlled via our phones. Plants are just temporary to give an idea of space but we will plant more suitable ones. It's a unique feature!”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish. Good price, good quality and delivered within a week.”

Helpful Report

Posted 7 years ago

“the delivery was very good ,product really lovely , and looks great.”

Helpful Report

Posted 7 years ago

“New to the gardening world i found the website easy to navigate, my order was delivered promptly in good condition & i will happily use Gardensite again. Will definitely recommend to others”

Helpful Report

Posted 7 years ago

“Great item,fast shipping.very happy with this garden arch.”

Helpful Report

Posted 7 years ago

“Quality of product was excellent, real value for money.”

Helpful Report

Posted 7 years ago

“Excellent pond. Easy to build. Delivered within two days of placing the order.”

Helpful Report

Posted 7 years ago

“The person who Dealt with my enquiries was extremely helpful and I was very pleased with the service.”

Helpful Report

Posted 7 years ago

“Very competitive pricing on the greenhouse, plus a seasonal special discount. Order process fast and simple, and delivery much earlier than the estimated date. Highly recommended.”

Helpful Report

Posted 7 years ago

“I bought a garden bench for my daughters birthday. Very sturdy bench and prompt service. Thank you”

Helpful Report

Posted 7 years ago

GardenSite is rated 3.9 based on 155 reviews