Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.84

4.8 Rating 16,141 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 16,141 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 12th April 2024

350

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know whether these are good products - DHL failed to deliver on two occassions, claiming there was no access to the address - I was home - and despite having authority to leave in the greenhouse, which was unlocked and by the driveway to the house. At present they are apparently at a service point for collection but I have not been able to get there yet.”

Helpful Report

Posted 3 days ago

“Sneak-a-Peek Clear Bird Feeder - SKU: SAPF I bought this for my wife for Christmas. We were traveling in January so I did not hang it until the end of the month. The birds sometimes love it, but mostly avoid it for another, standard style feeder hanging off of the fence 10 metres away. When I went to fill it the other day, I saw the seed going out the back. A closer look and the corner seem of the feeder had split and there was now a gap. It had been on the window maybe 4 weeks. That is ridiculous. Where is it made? This was a very disappointing purchase.”

Helpful Report

Posted 2 months ago

Hi, I am sorry to hear that the Bird Feeder has split at the back of the product. Could you please send us a photo of the split feeder and some order details to sales@gardening-naturally.com so we can raise this with the manufacturer. Sorry for any inconvenience that this has caused. Kind regards,

Posted 2 months ago

“Order not received 😩”

Helpful Report

Posted 6 months ago

Hi, We are very sorry to hear that you have not received your order. It appears the item was likely lost in transit. A replacement has been arranged and should be with you in the next 1-2 days. Please let us know if you do not receive this. Kind Regards.

Posted 6 months ago

“not yet recieved order very disapointed”

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Posted 8 months ago

“Disappointed having selected a specific date almost a month later the product has not arrive.”

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Posted 10 months ago

Hi, I am sorry to hear that you're expecting to have received your order already. The date that you selected for delivery is 21/07/23. Kind regards,

Posted 10 months ago

“We have not yet received our orders”

Helpful Report

Posted 10 months ago

Hi, I am sorry to hear that you've not received your order. Could you please contact us by sending an email to Sales@gardening-naturally.com and we can get this resolved for you. Kind regards,

Posted 10 months ago

“Still not received it”

Helpful Report

Posted 10 months ago

Hi, I am sorry to hear that you've not received your order. Please could you contact us by emailing Sales@gardening-naturally.com and we can get this resolved for you. Kind regards,

Posted 10 months ago

“I haven’t receive my items yet? Can someone get in touch or send me a new order”

Helpful Report

Posted 10 months ago

Hi, I am sorry to hear that you've not received your order yet. If you could please contact us by emailing sales@gardening-naturally.com or by calling 01285 760505, we can look into resolving this for you. Kind regards,

Posted 10 months ago

“I still haven’t received my order which was placed 16 days ago, therefore it’s difficult to write a review. It is one week over the estimated delivery date with no correspondence regarding the delay.”

Helpful Report

Posted 11 months ago

Hi, I am sorry to hear that you've not received your order. Could you please contact us by emailing sales@gardening-naturally.com and we can investigate this for you. Kind regards,

Posted 11 months ago

“The quality of the product was fine. However someone managed to access our account details through the companies account and several attempts were made to take money from our bank acct as well as nuisance calls. Bank situation quickly sorted but really inconvenient and as a result I would not buy from this company again.”

Helpful Report

Posted 11 months ago

“No delivery date given, just informed it was dispatched also no way of tracking parcel. I hope it arrives in the next 5 days.”

Helpful Report

Posted 11 months ago

“Their products doesn’t have good quality and they are not worth what I paid.”

Helpful Report

Posted 11 months ago

Hi, I am sorry to hear that you're not happy with your order. Could you please contact us by emailing sales@gardening-naturally.com or calling 01285 760505 and we can look into resolving this issue. Kind regards,

Posted 11 months ago

“my delivery has not yet arrived.”

Helpful Report

Posted 11 months ago

Hi, I am sorry to hear that your order hasn't arrived yet. If you could please contact us by emailing sales@gardening-naturally.com or give us a call on 01285 760505 and we can look into what has happened with your order. Sorry for any inconvenience that this has caused. Kind regards,

Posted 11 months ago

“Shocked to get an email from you advising that my personal and financial data has been compromised following my last purchase.”

Helpful Report

Posted 11 months ago

“My order has never been delivered to me.”

Helpful Report

Posted 11 months ago

Hi, I am sorry to hear that you've not received your order. If you could please contact us directly by emailing Sales@gardening-naturally.com or giving us a call on 01285 760505, we can look into this for you. Kind regards,

Posted 11 months ago

“Hello I have not received my order. Please issue me a refund.”

Helpful Report

Posted 11 months ago

Hi, I am sorry to hear that you hadn't received your order. Please can you contact us at sales@gardening-naturally.com or ring us on 01285 760505 and we can resolve this for you. Kind regards,

Posted 11 months ago

“Following purchasing my materials from GN I was informed by them that their computer systems had been infiltrated and yes, you guessed it my credit card details had been stolen and attempts made to use it. GN assert they employ market-leading software to protect their customer's details, clearly this has failed. Fortunately, the credit card company had spotted the rogue transaction, cancelled the card and informed me of the issue - BEFORE GN had alerted me. Consequently, I now have no credit card until a new one can be issued, which is a major inconvenience. So beware before you give GN your details!”

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Posted 11 months ago

“Ordered the soaker leaky hose which in their catalogue said could run off water butt. So connected up with Darlac timer but no water seeps out of the hose. If I take the end stop off the hose water comes through but put the stop back and water does not deep out of hose. Disappointed - contacted gardening naturally who seemed to have no idea how product works and told me to contact Darlac.”

Helpful Report

Posted 1 year ago

Hi, I am sorry to hear that there has been an issue with your order. We have contacted you to investigate this issue further. Sorry for any inconvenience that this is causing. Kind regards,

Posted 1 year ago

“Efficient service.”

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Posted 1 year ago

“Good products and delivery let down by application of discounts, Cameron lacks empathy”

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Posted 1 year ago

Hi, I'm very sorry to hear your negative experience with our service. I would be interested to have some more information on your reason behind these comments so we can look into this issue further. Please e-mail me directly at scott.brandreth@gardening-naturally.com Again apologies for your poor experience with applying discounts and our customer service. Kind regards Scott

Posted 1 year ago

Gardening Naturally is rated 4.8 based on 16,141 reviews