Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.84

4.8 Rating 17,469 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 17,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 28th May 2025

431

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not yet recieved order very disapointed”

Helpful Report

Posted 1 year ago

“Disappointed having selected a specific date almost a month later the product has not arrive.”

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Posted 2 years ago

Hi, I am sorry to hear that you're expecting to have received your order already. The date that you selected for delivery is 21/07/23. Kind regards,

Posted 2 years ago

“We have not yet received our orders”

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Posted 2 years ago

Hi, I am sorry to hear that you've not received your order. Could you please contact us by sending an email to Sales@gardening-naturally.com and we can get this resolved for you. Kind regards,

Posted 2 years ago

“Still not received it”

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Posted 2 years ago

Hi, I am sorry to hear that you've not received your order. Please could you contact us by emailing Sales@gardening-naturally.com and we can get this resolved for you. Kind regards,

Posted 2 years ago

“I haven’t receive my items yet? Can someone get in touch or send me a new order”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that you've not received your order yet. If you could please contact us by emailing sales@gardening-naturally.com or by calling 01285 760505, we can look into resolving this for you. Kind regards,

Posted 2 years ago

“I still haven’t received my order which was placed 16 days ago, therefore it’s difficult to write a review. It is one week over the estimated delivery date with no correspondence regarding the delay.”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that you've not received your order. Could you please contact us by emailing sales@gardening-naturally.com and we can investigate this for you. Kind regards,

Posted 2 years ago

“The quality of the product was fine. However someone managed to access our account details through the companies account and several attempts were made to take money from our bank acct as well as nuisance calls. Bank situation quickly sorted but really inconvenient and as a result I would not buy from this company again.”

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Posted 2 years ago

“No delivery date given, just informed it was dispatched also no way of tracking parcel. I hope it arrives in the next 5 days.”

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Posted 2 years ago

“Their products doesn’t have good quality and they are not worth what I paid.”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that you're not happy with your order. Could you please contact us by emailing sales@gardening-naturally.com or calling 01285 760505 and we can look into resolving this issue. Kind regards,

Posted 2 years ago

“my delivery has not yet arrived.”

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Posted 2 years ago

Hi, I am sorry to hear that your order hasn't arrived yet. If you could please contact us by emailing sales@gardening-naturally.com or give us a call on 01285 760505 and we can look into what has happened with your order. Sorry for any inconvenience that this has caused. Kind regards,

Posted 2 years ago

“Shocked to get an email from you advising that my personal and financial data has been compromised following my last purchase.”

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Posted 2 years ago

“My order has never been delivered to me.”

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Posted 2 years ago

Hi, I am sorry to hear that you've not received your order. If you could please contact us directly by emailing Sales@gardening-naturally.com or giving us a call on 01285 760505, we can look into this for you. Kind regards,

Posted 2 years ago

“Hello I have not received my order. Please issue me a refund.”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that you hadn't received your order. Please can you contact us at sales@gardening-naturally.com or ring us on 01285 760505 and we can resolve this for you. Kind regards,

Posted 2 years ago

“Following purchasing my materials from GN I was informed by them that their computer systems had been infiltrated and yes, you guessed it my credit card details had been stolen and attempts made to use it. GN assert they employ market-leading software to protect their customer's details, clearly this has failed. Fortunately, the credit card company had spotted the rogue transaction, cancelled the card and informed me of the issue - BEFORE GN had alerted me. Consequently, I now have no credit card until a new one can be issued, which is a major inconvenience. So beware before you give GN your details!”

Helpful Report

Posted 2 years ago

“Ordered the soaker leaky hose which in their catalogue said could run off water butt. So connected up with Darlac timer but no water seeps out of the hose. If I take the end stop off the hose water comes through but put the stop back and water does not deep out of hose. Disappointed - contacted gardening naturally who seemed to have no idea how product works and told me to contact Darlac.”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that there has been an issue with your order. We have contacted you to investigate this issue further. Sorry for any inconvenience that this is causing. Kind regards,

Posted 2 years ago

“Efficient service.”

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Posted 2 years ago

“Good products and delivery let down by application of discounts, Cameron lacks empathy”

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Posted 2 years ago

Hi, I'm very sorry to hear your negative experience with our service. I would be interested to have some more information on your reason behind these comments so we can look into this issue further. Please e-mail me directly at scott.brandreth@gardening-naturally.com Again apologies for your poor experience with applying discounts and our customer service. Kind regards Scott

Posted 2 years ago

“Not had delivery yet.”

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Posted 2 years ago

I am sorry to hear that you are yet to receive your order. Unfortunately, as a result of the Royal Mail strikes we are seeing longer than usual delivery times with some orders.

Posted 2 years ago

“Disappointed with condition of product. Bought nemaslug and it was in somewhat congealed lumps , I would be very surprised if any slug control occurs.”

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Posted 2 years ago

I’m sorry to hear your order isn’t as expected. The manufacturer, BASF have changed the species of slug nematode they use, so the consistency and look has changed quite a bit. They now come in a higher concentrate so the package is slightly smaller and the product is more congealed and do take a bit of extra stirring but this is completely normal and all the slug nematodes will look like this going forwards.

Posted 2 years ago

“DHL delivery shocking. So much so I wad seriously considering cancelling my order. Really advise your company to use alternative option. There are plenty available, eg DPD, UPS etc. When the consignment eventually arrived the van was 3rd party contractor for DHL. Surprised the van didn't break down. It was in a right state.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback regarding the DHL delivery service you received. I’m very sorry it wasn’t delivered as expected and the issues you have experienced. Overall, we find DHL to be a reliable and well trusted courier. However we do find on occasion we do get some isolated issues. Should you have any issues with your order please contact us directly on: sales@gardening-naturally.com Apologies for any inconvenience caused. Kind regards

Posted 2 years ago

Gardening Naturally is rated 4.8 based on 17,469 reviews