Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.84

4.8 Rating 16,201 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 16,201 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 4th May 2024

353

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with condition of product. Bought nemaslug and it was in somewhat congealed lumps , I would be very surprised if any slug control occurs.”

Helpful Report

Posted 1 year ago

I’m sorry to hear your order isn’t as expected. The manufacturer, BASF have changed the species of slug nematode they use, so the consistency and look has changed quite a bit. They now come in a higher concentrate so the package is slightly smaller and the product is more congealed and do take a bit of extra stirring but this is completely normal and all the slug nematodes will look like this going forwards.

Posted 1 year ago

“DHL delivery shocking. So much so I wad seriously considering cancelling my order. Really advise your company to use alternative option. There are plenty available, eg DPD, UPS etc. When the consignment eventually arrived the van was 3rd party contractor for DHL. Surprised the van didn't break down. It was in a right state.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback regarding the DHL delivery service you received. I’m very sorry it wasn’t delivered as expected and the issues you have experienced. Overall, we find DHL to be a reliable and well trusted courier. However we do find on occasion we do get some isolated issues. Should you have any issues with your order please contact us directly on: sales@gardening-naturally.com Apologies for any inconvenience caused. Kind regards

Posted 1 year ago

“Products may be ok but service leaves much to be desired.”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear you aren't happy with our service. Could you please e-mail us directly with any concerns so we can get this looked into for you. sales@gardening-naturally.com Kind regards

Posted 1 year ago

“I bought a Pea and Bean Domed Frame in March for £89.99. I expected it to last a couple of seasons, at least, but it hasn't lasted one. Half way through this growing season, we had to devise a way of keeping the structure from collapsing. The poles that hold the two arched pieces together bent and the plastic bits that attach the poles together snapped. It really isn't strong enough and I thought for 90 quid it would be. If we'd had any wind at all, it certainly would have collapsed. Really disappointed. DON'T BUY THIS!”

Helpful Report

Posted 1 year ago

Hi, I'm very sorry to hear this. Could you please provide images of the damage so we can get this looked into. It's very rare our 19mm aluminium poles bend however this will of course effect the whole stability of the frame. Any extra information you can provide in relation to the cause of the issue would be helpful. Do you feel the weight on the frame from the peas/beans was to much? Apologies for any inconvenience.

Posted 1 year ago

“Poor quality product which didn’t for together and had to be tied with string. Would not recommend.”

Helpful Report

Posted 1 year ago

“Bought a Raspberry Beetle Trap which is supposed to hang up but totally fails. Cheap shoddy plastic container, warns you to be careful as the prongs you slot in may break, then has fallen out of the slots every time I go back to check it. Waste of money”

Helpful Report

Posted 1 year ago

Hi, I'm very sorry to hear this. We have been selling these for many years and have had any complaints of this nature before. Could you please e-mail us some images of the issues you have experienced so we can look into this further. sales@gardening-naturally.com Apologies for any inconvenience. Kind regards Scott

Posted 1 year ago

“The goods sent were not a match and are unusable”

Helpful Report

Posted 1 year ago

“Delivery stated as 2-3 days. Item still not received at Day 8”

Helpful Report

Posted 1 year ago

“I'm not sure how you expect me to review this product when it hasn't arrived! Where is my garden netting?”

Helpful Report

Posted 1 year ago

“I bought some slug killing nematodes really bad results didn't do anything it was worse because I had to water daily to keep the nematodes alive which the slugs loved very disappointed”

Helpful Report

Posted 1 year ago

“The nematodes was damaged. The parcel was thrown over the fence during a rainy day! Worse didn't even leave a note to say they delivered it.”

Helpful Report

Posted 1 year ago

“The wood is very poor and I do not recommend”

Helpful Report

Posted 2 years ago

“The items to make a low fruit cage were poorly made and easily fell apart”

Helpful Report

Posted 2 years ago

Hi, I'm very sorry to hear this. Can you please confirm exactly what your issue is so we can get this looked into straight away? We sell thousands of cages every year and it is extremely rare for us to get a complaint. Please contact us directly via e-mail or phone 01285 760505 or sales@gardening-naturally.com Apologies for any inconvenience. Kind regards

Posted 2 years ago

“The computer system messed up my order and when I challenged this , there was no apology and no offer of a gift voucher or money off my next order as compensation for the hassle.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. We apologise that you have had an error regarding your order. Please contact us on 01285 760505 or sales@gardening-naturally.com and we will be more than happy to help resolve this issue. Kind regards, Gardening Naturally

Posted 2 years ago

“Product did not work at all”

Helpful Report

Posted 2 years ago

Hi Nick, Thank you for your review. Sorry to hear your product is faulty, please could you contact us on 01285 760505 or via email, sales@gardening-naturally.com and we will be happy to help. Kind regards, Kayleigh

Posted 2 years ago

“I've already posted a review.”

Helpful Report

Posted 2 years ago

“They were late on delivery, never told me I had to call. When o did they said they were stock in soon. I then cancelled my order. They said that I would get a refund. They didn't and the product turned up 2 days later. In the description it states can't be used in soil temperature under 10 degrees. They selling this item in winter .”

Helpful Report

Posted 2 years ago

“test test test”

Helpful Report

Posted 2 years ago

“Nothing arrived. This is a scam. The seasons go round and Gardening Natural delivers nothing.”

Helpful Report

Posted 2 years ago

Hi, I'm very sorry to hear your order hasn't arrived. Could you please contact us directly and we will of course get this resolved for you. 01285 760505. Kind regards

Posted 2 years ago

“Ordered ages ago. Still hasn't arrived. Young guy I spoke to obs didn't give a toss. Cited staff shortages. Usual corporate BS”

Helpful Report

Posted 2 years ago

Gardening Naturally is rated 4.8 based on 16,201 reviews