Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.84

4.8 Rating 17,469 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 17,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 28th May 2025

431

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not very happy with my purchase the water filter does not work, so I have to do the watering Manley,very messy,very disappointed.”

Helpful Report

Posted 4 years ago

“If you want to build a cage for your veg don't make the same mistake I did!! I bought last November the aluminum tubes and the joiners to create the framework for my cage. It was a disaster! After only a month the cage was collapsed. The plastic joiners get broken straight away and I had to use duct tape on each corner. I am very disappointed, considering the material is not cheap!”

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Posted 4 years ago

“I have not received my items yet so cannot review them”

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Posted 4 years ago

Hi, I am very sorry that you have not received your order yet and I apologise for the inconvenience caused. If you would like us to investigate this one further, please email us at sales@gardening-naturally.com and we will be more than happy to help.

Posted 4 years ago

“Really disappointed with the delivery. Box looked like it had gone through a mangle and the tub of potatoe fertilizer was damaged. This damage was obvious to whoever packed the boz as they put tape over the lid (the damage was that the lid on the tub has a big crack in it. Obvious to say, contents are now loose in the box. Not really sure why someone thought this was acceptable. I will be contacting to ask for a refund or replacement”

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Posted 4 years ago

“Still awaiting delivery!”

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Posted 4 years ago

“Still waiting for my order”

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Posted 4 years ago

Hi, I'm very sorry to hear your order hasn't arrived. Please can you contact us directly to we can look into getting this sorted straight away for you. Our number is 01285 760505 and our e-mail address is scott.brandreth@gardening-naturally.com. Kind regards

Posted 4 years ago

“Cannot review as so far unreceived although you emailed me on 18 December advising iy was on the way - postal delay i guess!!!”

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Posted 4 years ago

“had to send back out of date do not reply to e mails still waiting for refund.”

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Posted 4 years ago

“our bean seeds arrived soaking wet on the inside of the packet which had been packed wet & covered in wet potting compost & no apologies from yourselves or replacement yet offered now 21/12/20”

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Posted 4 years ago

Hi, I'm very sorry to hear this. Can you confirm how you have contacted us already regarding this? We are of course happy to replace the seeds or refund you for this if you would prefer? Apologies for any inconvenience. Kind regards Scott

Posted 4 years ago

“Not a good time to ask me. The items have not arrived yet.”

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Posted 4 years ago

Hi, I'm very sorry to hear your order hasn't arrived. This left us on the 11th with royal mail on a 48 hour service so should have arrived by now. We are noticing some big delays with our couriers due to Covid and Christmas so apologies for this. If the order still hasn't arrived by Monday afternoon please let us know and we can either get this resent or refunded for you. Please contact us directly if you require any further assistance. Our e-mail address is sales@gardening-naturally.com our phone us on 01285 760505. Apologies for any inconvenience. Kind regards

Posted 4 years ago

“I still haven't received it???????”

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Posted 4 years ago

Hi, I'm very sorry to hear this. Your order was shipped on the 7th with royal mail on a 48 hour service so should have arrived a while ago. I have just checked the tracking and oddly it's showing as delivered today, tracking number 3201216570002107EA568. Can you confirm if this is the case. Please contact us directly via e-mail or phone if you require any further assistance. Our e-mail is sales@gardneing-naturally.com or our phone number is 01285 760505. Apologies for any inconvenience. Kind regards

Posted 4 years ago

“black soft butterfly netting, very poor quality, breaks very easily, when you consider this is for use over a structure to keep butterflies away the plastic thread it is made from is far to thin to last, would not recommend this netting.”

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Posted 4 years ago

Hi, I'm very sorry to hear you are not happy with our netting. This is a product we have been selling for over 10 years and it's very rare to get a customer not happy with the quality. The netting will last between 5-10 years if looked after and is strong enough to be laid directly on veg or over frames. We use it on all our vegetables cages we sell and have never had any issues with the netting. You are welcome to return the netting for a full refund should you not feel it's suitable. If you do require any further assistance please let us know. Kind regards

Posted 4 years ago

“The product did not have any instructions enclosed and I was unable to contact anyone to help as the office is closed at weekends. in view of the limited "shelf" life I had to apply in the way suggested on the web but without knowing if it applied to this product. Will have to wait and see if it works.”

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Posted 4 years ago

Hi, I'm very sorry to hear this. They usually come on the printed sleeve however the supplier has run out of printed sleeves so a paper copy should have been included. Apologies for any inconveience. Kind regards

Posted 4 years ago

“Hi Just received metal hoop house poles , plastic covering and pegs to insert into the ground . They came very promptly however after construction and 2 days on the pegs continue to pull out of the ground and plastic is uncovering the beds I’ve replaced it 3 times now but not staying put . The pegs are very fragile and bend when hammering in and the plastic not heavy enough so flying away . I have 200 Ranunculus corms in the ground and they need protecting from the frost , any suggestions ?”

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Posted 4 years ago

“You ask me to write a review and I haven't had my order yet!”

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Posted 4 years ago

“It hasn't arrived”

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Posted 4 years ago

Hi, I'm very sorry to hear this. Your order was dispatched 1st class with royal mail on the 20th so should have arrived a day or two after. Can you please contact us directly so we can get this resolved for you. Our number is 01285 760505. Kind regards

Posted 4 years ago

“Brassica cage arrived on time but was very disappointing.”

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Posted 4 years ago

“Received my nematode box but when I opened it, it said use before 5/2020! It is 22/09/2020. Not at all happy with my order.”

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Posted 4 years ago

Hi, This date is the 5th of October 2020 so you have around 2 weeks to use the product. Nematodes are a live product so will only ever have an expiry date of around 2-3 weeks which is stated on the website. Should you have any further queries please let us know. Kind regards

Posted 4 years ago

“I bought it for my water future but the water is still green.”

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Posted 4 years ago

“The product did nothing to deter the squirrels if anything there are more of them.”

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Posted 4 years ago

Gardening Naturally is rated 4.8 based on 17,469 reviews