Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.83

4.8 Rating 17,776 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 17,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 28th February 2026

447

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“black soft butterfly netting, very poor quality, breaks very easily, when you consider this is for use over a structure to keep butterflies away the plastic thread it is made from is far to thin to last, would not recommend this netting.”

Helpful Report

Posted 5 years ago

Hi, I'm very sorry to hear you are not happy with our netting. This is a product we have been selling for over 10 years and it's very rare to get a customer not happy with the quality. The netting will last between 5-10 years if looked after and is strong enough to be laid directly on veg or over frames. We use it on all our vegetables cages we sell and have never had any issues with the netting. You are welcome to return the netting for a full refund should you not feel it's suitable. If you do require any further assistance please let us know. Kind regards

Posted 5 years ago

“The product did not have any instructions enclosed and I was unable to contact anyone to help as the office is closed at weekends. in view of the limited "shelf" life I had to apply in the way suggested on the web but without knowing if it applied to this product. Will have to wait and see if it works.”

Helpful Report

Posted 5 years ago

Hi, I'm very sorry to hear this. They usually come on the printed sleeve however the supplier has run out of printed sleeves so a paper copy should have been included. Apologies for any inconveience. Kind regards

Posted 5 years ago

“Hi Just received metal hoop house poles , plastic covering and pegs to insert into the ground . They came very promptly however after construction and 2 days on the pegs continue to pull out of the ground and plastic is uncovering the beds I’ve replaced it 3 times now but not staying put . The pegs are very fragile and bend when hammering in and the plastic not heavy enough so flying away . I have 200 Ranunculus corms in the ground and they need protecting from the frost , any suggestions ?”

Helpful Report

Posted 5 years ago

“You ask me to write a review and I haven't had my order yet!”

Helpful Report

Posted 5 years ago

“It hasn't arrived”

Helpful Report

Posted 5 years ago

Hi, I'm very sorry to hear this. Your order was dispatched 1st class with royal mail on the 20th so should have arrived a day or two after. Can you please contact us directly so we can get this resolved for you. Our number is 01285 760505. Kind regards

Posted 5 years ago

“Brassica cage arrived on time but was very disappointing.”

Helpful Report

Posted 5 years ago

“Received my nematode box but when I opened it, it said use before 5/2020! It is 22/09/2020. Not at all happy with my order.”

Helpful Report

Posted 5 years ago

Hi, This date is the 5th of October 2020 so you have around 2 weeks to use the product. Nematodes are a live product so will only ever have an expiry date of around 2-3 weeks which is stated on the website. Should you have any further queries please let us know. Kind regards

Posted 5 years ago

“I bought it for my water future but the water is still green.”

Helpful Report

Posted 5 years ago

“The product did nothing to deter the squirrels if anything there are more of them.”

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Posted 5 years ago

“No instructions included and online website instructions don't exist”

Helpful Report

Posted 5 years ago

“Hello, unfortunately I didn’t realise until I had set the netting up. that I had been sent the wrong size it was 10m long not 20m long like I ordered, also has 4 rips in the netting 1 bring about 12” long. Very disappointed.”

Helpful Report

Posted 5 years ago

“Very disappointed in the product, the directions seemed to make a very weak liqiud, and I ended up using the whole bottle.”

Helpful Report

Posted 5 years ago

“Very disappointed just a piece of net for£18 !!!! No slots for canes . Have to pay out another £20 for poles and clips not impressed”

Helpful Report

Posted 5 years ago

“Still waiting for my order 7 days after your confirmation of my payment for Nemesys. My order number is 000086252”

Helpful Report

Posted 5 years ago

Hi, I'm very sorry to hear your order hasn't arrived. It was dispatched on the 19th so should have arrived last week. If you could please e-mail us directly to sales@gardening-naturally.com and just confirm your full delivery address we will be happy to resend your order or issue you a refund. Unfortunately we are getting quite a few delays with the post due to the current covid 19 situation. Kind regards

Posted 5 years ago

“Still waiting for my goods ordered them on 11 th April contact your company but no response”

Helpful Report

Posted 5 years ago

“Ordered some insect mesh to protect my plants 11 days later still have not received it paid £22.93 have emailed company no response very disappointed will have to get some from else ware if it does not arrive shortly I really thought this company was customer friendly but obviously not”

Helpful Report

Posted 5 years ago

Hi, I'm very sorry to hear this. I can't locate an e-mail from you regarding an issue with this order. Could you please e-mail us again so we can either get your order resent or issue you a full refund. Our e-mail address is sales@gardening-naturally.com. Apologies for any inconveneince. Kind regards

Posted 5 years ago

“Product has not arrived!”

Helpful Report

Posted 5 years ago

“Easy to navigate website and ordering process, item arrived promptly.”

Helpful Report

Posted 6 years ago

“The reason I gave this 0 is not because of the products or speed of delivery but the packaging. The products came in a large cardboard box but that had 5 miles of plastic packaging in it to fill the space. Well it felt like five miles more than likely 2 to 4 metres.”

Helpful Report

Posted 6 years ago

Apologies for this. The additional packaging is to protect your items during transit . We Are always looking for more sustainable ways for packaging our products for delivery and will continue to try and improve this for future orders.

Posted 6 years ago

“I was very saddened and disappointed at the quantities of black plastic and other environmentally unfriendly and non biodegradable produce in the catalogue. With a name like Gardening Naturally I was expecting a very different range. I had hoped to be able to buy so much more from them but had to put the catalogue in the recycling bin. What a wasted opportunity!”

Helpful Report

Posted 7 years ago

Gardening Naturally is rated 4.8 based on 17,776 reviews