Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.84

4.8 Rating 16,385 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 16,385 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 21st May 2024

364

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Read my comment!”

Helpful Report

Posted 5 years ago

“I have finally received my order this morning. My live biological control contains one live Cryptolaemus montrouzieri, the rest are very dead. I will be seeking replacement or refund.”

Helpful Report

Posted 5 years ago

Hi, I'm very sorry to hear this item hasn't survived the delay in transit. As discussed on the phone although these were dispatched 1st class with royal mail, they have taken two days to arrive which generally will mean they wouldn't survive. We will of course get a replacement pack dispatched as soon as possible for you. Do feel free to contact us should you have any further queries. Kind regards

Posted 5 years ago

“I don’t think the item I purchased was accurately pictured when I purchased online for £16.99,to subsequently discover returns are my responsibility at a cost of £10 renders me with an item I neither want or am at all happy with.”

Helpful Report

Posted 5 years ago

Hi Kate, I'm sorry to hear you are not happy with your purchase. As a company we will always cover the cost of a return should the item be damaged or not fit for purpose but should a customer just wish to return an item because it's not what they require then the return postage cost wouldn't be covered. Should you have any further queries or wish to discuss this please feel free to contact us. Kind regards

Posted 5 years ago

“Waited 8 weeks without hearing anything. Phoned and cancelled the order when it arrived from another supplier (48 hours after order). A week later, received an email saying the order has been dispatched. Emailed to ask why. Another email apologising, confirming refund (it has been, though I haven't checked when it was done) and interception of order. Today I have an email asking if it has arrived safely (it hasn't) and will I write a review about the companies services? I always finish on a positive - they were very brave indeed asking for a written online review in these circumstances.”

Helpful Report

Posted 6 years ago

“How can I write a review when nothing has turned up. Tell a lie received a email to say my product has been dispatched only to receive a catalogue. Placed order on 13/5/18 shambolic, Phoned up customer services and told "not to worry, I'm sure it will be with you soon,". Looks like this will be the 1st and last time I use this company. Have to give 1 star rating as unfortunately there is no 0.”

Helpful Report

Posted 6 years ago

“The product never arrived. I emailed the sales team to say this, after calling the delivery company, and they said they would look into it. I never heard anything after that and lost the £25.”

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Posted 6 years ago

“Delivery delayed and neither the courier or sender new why”

Helpful Report

Posted 6 years ago

Gardening Naturally is rated 4.8 based on 16,385 reviews