Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.83

4.8 Rating 17,674 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 17,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 23rd October 2025

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some screening for my greenhouse.I had to order the fixing clips separately, and when it arrived there were NO instructions or advise on how to put the screening up.”

Helpful Report

Posted 6 months ago

Hi, I am very sorry to see this. Unfortunately we don't advise on how the windbreak can be attached as it can vary on whether you would like to attach to wooden sleepers or a panel of a greenhouse and this would vary from item. The greenhouse insulation clips are mainly used with our greenhouse insultation kits which would contain instructions on how to fit, however when bought seperately, they don't include instructions as can be used in a variety of reasons. I will pass the comments along to our product development team so that they are aware of the feedback. Please let us know if you have any other questions. Kind regards Gardeniong Naturally

Posted 6 months ago

“Great company to deal with I have used them before every time the goods have arrived in 24 to 36 hours of receiving the order Good quality and value”

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Posted 6 months ago

“Easy to use website. Very fast despatch. All items ordered arrived in perfect condition.”

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Posted 6 months ago

“Great net thant you”

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Posted 6 months ago

“The package arrived damaged and missing parts which was down to the delivery company. Contacted gardening Naturally and Catlin was very polite and helpful. She advised on what parts were missing and they were sent out again and I received the parts within 2 days. Very good service and I would recommend to anyone wanting to buy fruit cages to use this company. Still need to put the cage together.”

Helpful Report

Posted 6 months ago

“When the order arrived, one of the bottles had leaked and was nearly empty. The packaging was destroyed and Royal Mail had done a very good job in protecting what was left. On contacting Gardening Naturally, they immediately sent a replacement, which was fine, although once again, it had leaked a little but not enough to make a further complaint.”

Helpful Report

Posted 6 months ago

Good afternoon I am sorry that you have had experienced this issue again if you reach out to us we can indeed sort this out for you, please contact our customer service team where we will be able to assist you further. Kind regards Gardening Naturally.

Posted 6 months ago

“The items when they arrived were fine but the packing was awful! Two replacement greenhouse vent tubes were ordered, posted out just in a thin plastic bag - one of the items had poked its way out and was lost in the post, the second sticking through the plastic when the postman delivered it. After discussion with GN they sent out a replacement - I asked them to pack it better but was again sent out in a thin plastic bag. The replacement arrived but again was on its way out! They really need to rethink how things like this are packed, it may be "green" to minimise packing but not if items are lost or damaged as a result. The staff member I spoke to was friendly and helpful.”

Helpful Report

Posted 6 months ago

Good afternoon I am sorry that you have experienced this issue and we have let the warehouse know that that there was an issue with the packaging in this instance, I am however glad that we were able to help rectify this issue by sending out replacements and that our customer service team were helpful. Gardening Naturally

Posted 6 months ago

“First time I have used this firm and am very pleased with their product, promptness and objectives. Will I use them again? most definitely. Till next time.”

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Posted 6 months ago

“I bought three mesh cloches, which arrived quickly. They're well-made and are certainly good vaue for money.”

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Posted 6 months ago

“The frame came well packaged and clearly labelled so will be easy to erect.”

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Posted 6 months ago

“The product is 'OK' but the way it is packed is a total disaster. It definitely needs two people, both with considerable patience, to disentangle the 'birds nest' of entagled plastic to discover that you have been sent material that is 1.7m wide but wrapped (tangled) in a roll that is only 30 cms wide. Sort the packing and despatch out and you may have a viable product”

Helpful Report

Posted 6 months ago

Good afternoon Nigel I have spoken to the warehouse team responsible and have asked that this is packed in a more user friendly way going forwards, I am sorry that you have experienced this issue in this instance. Kind regards Gardening Naturally

Posted 6 months ago

“Quality product. Arrived promptly and in good order.”

Helpful Report

Posted 6 months ago

“I paid for nematodes which the company said would arrive on Thursday which they did, important as they are live.”

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Posted 6 months ago

“I have used Gardening Naturally a few times now and never been disappointed. Products are good quality at a good price and delivered on time.”

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Posted 6 months ago

“Excellent service, nematodes arrived on the day nominated. 5 star company”

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Posted 6 months ago

“Brilliant seed tray bench sturdy and easy to put together. Sadly there was a piece missing but after a quick phone call it was all sorted and arrived the following day. Will definitely use Gardening Naturally again.”

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Posted 6 months ago

“Efficient. Will comment further when thermofleece has been used .”

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Posted 6 months ago

“Excellent and helpful customer service, and great product. Would recommend this seller!”

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Posted 6 months ago

“Great product, delivered in a reasonable time.”

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Posted 6 months ago

“Good quality product. Prompt delivery.”

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Posted 6 months ago

Gardening Naturally is rated 4.8 based on 17,674 reviews