GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.61

4.6 Rating 7,341 Reviews

91 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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GardenFurnitureCovers.com 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described, nicely packed, arrived on time”

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Posted 5 years ago

Hi Sharon, We appreciate your time to leave a review.

Posted 5 years ago

“I have now ordered a number of covers, which always arrive very promptly are as described and good quality Andy”

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Posted 5 years ago

Hi Andy, Thank you for your feedback.

Posted 5 years ago

“We were pleasantly surprised at the quality and fit of the furniture covers. We have already recommended these items to my parents. Very satisfied customers”

GardenFurnitureCovers.com 5 star review on 10th December 2020

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Posted 5 years ago

Hi Frances, Thank you so much for your valued review!

Posted 5 years ago

“The overall service was excellent and the product is exactly what I wanted. I am so impressed that I am just about to place an order for another one as a present for our Daughter and Son in Law. Highly recommend dealing with this company.”

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Posted 5 years ago

Hi Bill, Thank you for taking the time to offer your much appreciated feedback.

Posted 5 years ago

“I have not yet received my order. It is now 09/12/2020 and there has been no communication from the company regarding delays or delivery. Payment has been taken. Alison Roberts-Pagent”

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Posted 5 years ago

“Great service with speedy delivery”

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Posted 5 years ago

“Very quick delivery and good quality. Would buy again”

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Posted 5 years ago

“Brilliant products & service.”

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Posted 5 years ago

“Ordered a garden furniture cover, it came quickly and because I had measured my furniture, it was a good fit. Am very happy with it.”

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Posted 5 years ago

“Excellent quality product and received very quickly. Received notification of when would be delivered. Would highly recommend.”

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Posted 5 years ago

“This transaction was faultless. The website was easy for a pensioner internet novice. The cover was promptly dispatched, and well packaged. The cover is great quality, fits well and has a handy storage bag. The price seems very fair for the money. Overall a good experience.”

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Posted 5 years ago

“I ordered two bench covers at the same time a couple of weeks ago. One arrived but the other did not. I have now received an Email from DPD stating that the one that did not arrive was because of ‘lack of complete address information’. I have tried to contact DPD by Email, but without success. The Email from them informs me that I could collect it from their depot in London, but this is totally inappropriate, otherwise they will return it to sender.”

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Posted 5 years ago

“They sent entirely the wrong item (a 4 seater and rectangular table patio set cover instead of a 2 seater bench cover, which is the item shown on the Review page). On my informing them of this (attaching a copy of the email acknowledgment of the original order with precise details (product description and code, and price) they insisted that I had to pack and label the incorrect item selecting an initial (not specified) for identification by the driver and that I needed to be at home from 9am to 5pm for their courier to arrive as a smaller time slot could not / would not be provided. They said that once received the goods back, they would THEN despatch the correct item. This meant a delay of some 5 to 6 days when I had selected them becasue of the guarantee of overnight delivery). Someone else then contacted me stating they could not process matters until I provided the make, model and order number (she had clearly not bothered to open the attached email where all this information was recorded. They were entirely unrepentent and kept thanking me for my patience - which was now at a very short premium. They have no sense of customer satisfication or contractual obligations. I would NEVER use them again and in fact managed to purchase the identical item at £3 less than their 'Black Friday' price, from a local garden centre which probably has much higher overheads and less pull on the market than this particular online retailer. THe product is good quality but .... DO NOT BUY FROM THEM”

Helpful Report

Posted 5 years ago

“Ordered and paid for cube garden furniture cover. Had delivered a garden heater cover. Tried to contact your office by telephone .....cut off twice. On third attempt spoke to your representative who confirmed I had ordered correctly..apologised for error and has arranged for collection of incorrect item, but apparently I have to wait until you have received this back from your carrier b/4 my order can be despatched..Bad show!!!”

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Posted 5 years ago

“Exactly what I was looking for, plus amazing quality”

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Posted 5 years ago

“Excellent service, recommended.”

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Posted 5 years ago

“Sent different item than ordered with no ecplanation. Returning for a refund.”

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Posted 5 years ago

“Sent different item than ordered with no ecplanation. Returning for a refund.”

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Posted 5 years ago

“Prompt service excellent delivery time and a first class quality producy”

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Posted 5 years ago

“quick and excellent service”

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Posted 5 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,341 reviews