GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.61

4.6 Rating 7,187 Reviews

91 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

Write Your review

Tell us how GardenFurnitureCovers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GardenFurnitureCovers.com 5 star review on 27th March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgraceful that they want to charge me £30 for delivery to Scotland... website says that non mainland would charge this but anywhere in Scotland is looking for this charge to be paid. Maybe they need to look at a map to see where Edinburgh, Perth and Aberdeen are..”

Helpful Report

Posted 3 years ago

“No response from Customer Service despite my best efforts. Garden furniture cover was advertised as waterproof, but did not meet the description.”

Helpful Report

Posted 3 years ago

“These covers are NOT suitable all year round. They fade and perish within 12 months. They are not UV stable.”

Helpful Report

Posted 4 years ago

“Asked to cancel an order before it was dispatched. GardenFurnitureCovers.com initially denied the order cancellation. Then after accepting the cancellation, they sent the product anyway. Terrible customer service and poor communication.”

Helpful Report

Posted 4 years ago

“I ordered a table cover on 8th June and still have not received it. I have sent 2 emails which have been ignored and I have tried ringing but no answer. Have you gone out of business? Please could someone tell me what is going on?”

Helpful Report

Posted 4 years ago

“Wrong item delivered and they are making me wait until they collect the incorrect item before they will despatch the item we ordered.”

Helpful Report

Posted 4 years ago

“Wish I could review but have still not received my item and cannot seem to contact this company 😔”

Helpful Report

Posted 4 years ago

“Was sent the incorrect item and they would not send the correct item until my return had been received and processed by them. Once a courier was booked in to collect the wrong item I received i asked if they would send the item I ordered as it was their error and I needed the cover asap due to the bad weather. But no despite me explaining the situation several times they would not let me have the item I had correctly ordered and paid for until they receive the incorrect one back. I'm guessing this will take at least a week as its not being collected until Monday (4 days after notifying them? If it was my error then fair enough but it wasn't so I won't be ordering from them again.”

Helpful Report

Posted 4 years ago

“Waterproof cover wasn’t very waterproof, and Customer Services didn’t reply to my emails after initial interaction.”

Helpful Report

Posted 4 years ago

“Still not received order”

Helpful Report

Posted 4 years ago

“Awful customer service, no communication or advice. Ordered a cover 7 days ago for next day delivery, still not turned up. Chased by phone twice as was informed it would be arriving today but didnt now being told by the end of the week. When I mentioned poor customer service I was promptly cut off.”

Helpful Report

Posted 4 years ago

“I cannot review seat covers yet as my purchases have yet to be received. Ordered 26 March; undelivered as of 20 June.”

Helpful Report

Posted 4 years ago

“I’m still waiting for a dispatch date on my order:”

Helpful Report

Posted 4 years ago

“I will write a review once I have received the furniture covers. Why have they not come yet?”

Helpful Report

Posted 4 years ago

“This review is the first correspondence I have had from you. No acceptance of order received, no order number, no delivery instructions. Received nothing, unacceptable.”

Helpful Report

Posted 4 years ago

“I bought a cube table patio cover in May 2020 from the deluxe range. (55 weeks ago) Yesterday having removed the cover since the October 2020 I discovered that it had become extremely brittle and started to rip in several places which in my hands. I've contacted Garden Furniture who are unable or unwillong to help as it is out of Warranty by 3 weeks! The damage to the cover hasn't occurred in the last 3 weeks. My advice is to buy elsewhere or buy the cheaper plastic option with a view to replacing it annually. This is not a quality product as described but more of a consumable.”

Helpful Report

Posted 4 years ago

“After waiting over a week for my order, I still have not received it. Tried contacting After Sales by email and every time it says cannot send. Beginning to think this is a scam company.”

Helpful Report

Posted 4 years ago

“Product colour degrades in the sun, and tears easily, not as advertised . Didn't last. Customer services are also awful, fishing for an excuse not to warrant an expensive product. Get your covers elsewhere.”

Helpful Report

Posted 4 years ago

“I received conformation of my order via email. The money went out of my bank account the day after my order. It has now been 20 days since my order & I have not received my purchase. There is no expected delivery date & no way of tracking my order. This morning I am now on my 4th phone call to the company & have just spoken to a member of staff. The other phone call were not answered. I have now got a delivery date & expressed my concerns of lack of communication. Ability to track an order is a basic request from myself as a consumer.”

Helpful Report

Posted 4 years ago

“Disappointed after one year of use. Bench cover badly faded and outer material degraded on both ends of arm rest and back uprights, causing tears. Customer service blamed pooling of water which was impossible in the areas where the tears were. It survived barely a year although purchased at the end of 2019 it only came out of the packet in June 2020 as the bench had wintered in the shed. I have purchased a replacement elsewhere. It is not often that I write a one star review.”

Helpful Report

Posted 4 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,187 reviews