GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.60

4.6 Rating 7,471 Reviews

91 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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GardenFurnitureCovers.com 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The measurements advertised did not correspond to the actual size of the covers supplied , rendering them useless for the purpose.”

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Posted 3 years ago

“Having placed my order on Friday morning I was expecting delivery on Saturday or Monday at the very latest. When I chased my order on Monday afternoon I was told my item was now out of stock until September. If I hadn't chased them I would not have known as no correspondence was sent to me. No goodwill gesture offered - just full refund if I don't want to wait that long. I will be looking elsewhere in future.”

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Posted 4 years ago

“I can’t imagine this will make it to the website but if I can save someone else from wasting their money, I’ll give it a try. Do NOT buy furniture covers from here. It will be destroyed and full of holes after a few months of use and they will not enter into any discussion about the quality of their products when you request to return for refund. Buy elsewhere from better quality suppliers with better customer service.”

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Posted 4 years ago

“Still waiting for my order”

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Posted 4 years ago

“Made order, never received any confirmation and still waiting for my order, contacted the company only to be ignored, avoid”

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Posted 4 years ago

“Not delivered”

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Posted 4 years ago

“Ordered Monday, next day delivery and now Thursday and yes Still waiting !”

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Posted 4 years ago

“I would love to give a positive review but the item has not arrived. For 3 days they promised delivery and today I was 51 and they were at 49 but then it reverted to 2, so no delivery again. I can't hang around waiting when they keep missing deliveries over 3 days. Not your fault but please ensure I have the item before asking for comments”

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Posted 4 years ago

“The worst customer service I have experienced recently and still unresolved. Ordered a cover for my garden furniture, not realising there were 2 different qualities as this was not made clear when ordering. I realised straight away, so I ordered a correct one and immediately requested that my first order was cancelled. I received a response a couple of days later saying that my order had been dispatched and so I would need to refuse the delivery. As there were now 2 covers being delivered, I asked which one I would need to refuse. By the time I got the answer, the parcels had already been delivered. I then had to get back in touch to ask how to return the incorrect item. I was told that a courier would collect, which they did not. I have heard nothing since so I guess I will need to get in touch yet again to ask what happens now. You would think that someone would be over seeing the issue and updating me - I shouldn’t have to keep contacting, it’s just ridiculous. No apology either, which doesn’t cost a penny. Will not be using again or recommending to anyone.”

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Posted 4 years ago

“i can not give a review as i have not received my order”

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Posted 4 years ago

“Very Good, something wrong with your star system above. Express Delivery within 24 hours of order. Good quality product.”

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Posted 4 years ago

“not reveived yet”

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Posted 4 years ago

“Unable to offer you an accurate score. Your Courier confirmed delivery yesterday, no show, then again today, the same. It appears you use their business next day service and pay for it. I suggest you contact them as your company is not recieving the service it is paying for along with other customers of your company. If they do not arrive tomorrow I will request a refund and purchase elsewhere.”

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Posted 4 years ago

“Ordered was made on the 12/02/2022 to this date 11/03/2022 I am still awaiting to receive this item”

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Posted 4 years ago

“The Website Clearly shows time and time again FREE UK deliveries. Spent ages looking for right product only to be hit with £29.99 delivery as Aberdeen is not part of the UK Mainland.... One Hour North on Dual Carriageway from Dundee Lies Aberdeen, quite Clearly on the Mainland. They should stop misleading customers with FREE UK DELIVERY when they have excluded over 1/3 of the UK MAINLAND... Please delete from your website or INCLUDE the Mainland”

Helpful Report

Posted 4 years ago

“Now 08.00 Fri 5th Nov Still no sign of delivery”

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Posted 4 years ago

“The covers were not fit for purpose, they were both smaller than they claimed to be, result they are a very bad fit. Plus the draw strings are impossible to pull. Mike Clay”

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Posted 4 years ago

Hi Michael, We are very sorry to read your review. Having checked your file we cannot see that you have ever been in communication with us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 4 years ago

“You will notice there are no positive reviews of this company from customers who have had their covers for any duration of time. Filter 1 star for details. I purchased a large cover last summer. It started fading from black to grey almost immediately. A year later it is covered in tears and holes as the sun has made it extremely brittle. It is simply not fit for purpose. I should be protected by the Consumer Rights Act however Garden Furniture Covers aren't interested. Complete waste of money. I would avoid at all costs and buy from a reputable company instead.”

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Posted 4 years ago

“Unfortunately I still haven’t received the product…”

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Posted 4 years ago

Your review is very concerning to us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 4 years ago

“the chosen deliverer came and went without knocking on the door claiming i was out when i stayed in specially!”

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Posted 4 years ago

Hi Frank, Thank you for your valued honest review. Please do reach out to the team at help@sixty.co.uk and they will endeavour to help and put things right for you.

Posted 4 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,471 reviews