Garden Box Reviews

Name: Garden Box
Address: Outerspace Storage, Stonehill Road, Bolton, Lancashire
Rating: 4.80

4.8 Rating 142 Reviews

94 %

of reviewers recommend Garden Box

Company Reviews

Metrics

4.8

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Garden Box 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

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“Ordered an expensive BBQ online with Garden Box, only to find out there was an issue with it being dispatched. Once I made them aware things soon got sorted. I have to say the quality of the product is outstanding and well worth the wait. I'm still waiting on the pizza stone, but I have been promised it will arrive soon. I would certainly recommend Garden Box, amazing value for money.”

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Posted 2 years ago

“Great service and great BBQ really good value and such nice people to deal with. Would definitely recommend.”

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Posted 2 years ago

“Great service from Mark and the team at Garden Box. Thanks guys for all your help.”

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Posted 2 years ago

“Steve and the team at Garden Box were recommended to me by a friend as the place to go for Kamado Joe's. I'm very pleased I followed up with that recommendation. Garden Box were fantastic, very informative, friendly, professional and polite. No pressure to buy and very competitive. I'm now a very happy KJ owner and wouldn't hesitate to recommending Garden Box to anyone considering to go Kamado Joe!!”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Wouldn't hesitate to order from Garden Box again. From placing my order to delivery they keep you updated, any queries they come straight back to you. Very helpful and highly recommend.”

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Posted 2 years ago

“This is a genuine review from my recent purchase with gardenbox. I'm very glad I chose this company for my purchase as several other had listed the same item for similar prices however the service and advice I received was above and beyond the usual online retailers. I purchased a napoleon freestyle 365 grill. The product is fantastic and I'm very pleased with it, well worth the extra money and I highly reccomend it to anyone on the fence about buying one. The gus at gardenbox ensure I chose the right product to suit my use and informed me about all the finer details and options with the grill. The aftercare was also excellent and they had me up and running within one phone call. 5 stars well deserved 👏 🙌 ✨️”

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Posted 2 years ago

“Always use Garden Box for all BBQ needs.”

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Posted 2 years ago

“Best service ever very friendly and reliable best quality products”

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Posted 2 years ago

“Item delivered quickly and was 50% off. Will use again thanks.”

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Posted 2 years ago

“Ordered on the Wednesday, which was a bbq cover that was in stock. It got to the following Wednesday before I had to email them asking for an update. Only after that email did I receive a dispatch notice. In total 8 days to be delivered. It’s poor.”

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Posted 2 years ago

“Classic 2 Kamado Joe is a birthday present from my wife. My son and I assembled it very easily so it’s all ready to go. Excellent service and advice from Garden Box. Very good service from the carrier. Bought and received within 24 hours - hugely impressed.”

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Posted 2 years ago

“Fabulous service. Staff very knowledgeable and competitive price.”

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Posted 2 years ago

“Purchased a Gozney Roccbox and cover from GardenBox. Brilliant pizza oven and Rick very helpful in offering advice on using the oven. Would happily recommend.”

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Posted 2 years ago

“Brilliant, knowledgable and helpful team.”

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Posted 2 years ago

“I contacted them via email and received a call back to confirm within the hour - the process was quick, easy and they price matched! Couldn't be happier with their service.”

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Posted 2 years ago

“Good service. I liked the fact they rang me up after the order and the staff were helpful. However, the delivery organisation was a saga. Gardenbox are not open from Thursday after 5 until Monday which did cause some issues.”

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Posted 2 years ago

“Ordered A Napoleon Gas BBQ On A Saturday, Order Acknowledged Straight Away, Delivery Scheduled On Monday And Arrived Thursday, Just 5 days after ordering even though it was ordered at the weekend. You can't really do better than that. It was end of season clearance with a good reduction in price and arrived brand new in box. My experience couldn't have gone any better. Thank You.”

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Posted 2 years ago

“Excellent service with a prompt delivery”

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Posted 2 years ago

“Very efficient service and great product knowledge”

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Posted 2 years ago

Garden Box is rated 4.8 based on 142 reviews