Login
Start Free Trial Are you a business? Click Here

Garden Box Reviews

4.8 Rating 136 Reviews
94 %
of reviewers recommend Garden Box
4.8
Based on 136 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Garden Box Reviews
Anonymous
Anonymous  // 01/01/2019
Great advice given on my Kamado Joe purchase and a sweet deal with fast delivery. Highly recommended
Garden Box 5 star review on 2nd July 2026
Helpful Report
Posted 5 days ago
Excellent Customer service and products. We're really pleased with our outdoor kitchen and would highly recommend Garden Box to others. Delivery was within the timeframe quoted and everything was perfect. All after sales questions, some stupid were all answered promptly.. 10/10 5 stars!!
Helpful Report
Posted 5 days ago
Great dealing with Rick at Gardenbox he put a lot of thought into what we wanted and made some great suggestions we have been really happy with the outcome and have been enjoying our kitchen, I'd highly recommend Gardenbox if your looking for an outdoor kitchen and bbq.
Garden Box 5 star review on 24th June 2026 Garden Box 5 star review on 24th June 2026
Helpful Report
Posted 1 week ago
Great company, super service- very helpful!
Helpful Report
Posted 2 weeks ago
As always, extremely polite helpful and understanding. See you next time.
Helpful Report
Posted 3 weeks ago
Great price, quick service
Helpful Report
Posted 1 month ago
Ordered and paid in full for an outdoor sink which turned out to have a delay in stock availability that wasn’t originally clear. However, Gardenbox answered my queries really quickly and arranged delivery straight from the importer to save further time in getting the sink to me. Super impressed with the way my purchase was handled.
Helpful Report
Posted 1 month ago
Absolutely amazing company to deal with. No pressure whatsoever just really good advice. Not directing toward the most expensive product, rather the product that will work best for the individual. I can’t speak highly enough of the customer service which I’ve been given from them Thank you
Helpful Report
Posted 1 month ago
Amazing service, great value and fantastic BBQ! Ordered online just before lunch on Friday and the BBQ arrived early Saturday morning. Really exceptional service - I had forgotten to include the rotiserrie too and Garden Box called me to check the order and delivery date and reminded me that that was not included and helped me add it to the order. Highly recommend
Helpful Report
Posted 2 months ago
Found online the best deal on the internet for a Whistler Cirencester 4 Phoned and spoke to Steve and placed order over phone Delivered as agreed and communication was excellent through out. Superb service and super BBQ 100% recommendation at the best price by a mile.
Helpful Report
Posted 2 months ago
Excellent deals, fast delivery & real experts in their field. I would highly recommend and have a feeling that won’t be my last purchase from them.
Helpful Report
Posted 3 months ago
Item arrived in time stated, very well packaged and at a great price. Would definitely purchase from garden box again.
Helpful Report
Posted 3 months ago
Bought from Garden Box several times. Service is first class
Helpful Report
Posted 6 months ago
Rick and the team were more than helpful during our recent outdoor kitchen purchase. I found them to be genuine experts and were incredibly knowledgeable and patient. I couldn't recommend them more.
Helpful Report
Posted 6 months ago
Excellent products at competitive prices. Very helpful in resolving a mistake I made with my order.
Helpful Report
Posted 8 months ago
The team at Gardenbox have been superb all through the remote sales process answering questions quickly with recommendations where required The outside kitchen is of very good build quality and the BBQ a very strong product Would be happy to recommend Gardenbox as a strong supplier of all outside products
Garden Box 5 star review on 9th October 2025
Helpful Report
Posted 8 months ago
All the way through the design and purchase process Steve & Rick were first class always ready to help and really understood there products and my objectives
Garden Box 5 star review on 6th October 2025
Helpful Report
Posted 9 months ago
Advice and product knowledge was excellent. Went for the Kamado Joe connected and a couple of Spitfired kitchen units for my outside bar / kitchen. No issues whatsoever, highly recommended
Garden Box 5 star review on 25th September 2025
Helpful Report
Posted 9 months ago
I first contacted garden box with a query. The response was quick. I then placed an order for the whistler tilbury. The bbq was shipped Ina. Pallet it reached me in a good timely manner in perfect condition. From start to finish correspondence and service has been excellent. Thank you for such a good service. I highly recommend anyone purchasing from garden box
Helpful Report
Posted 9 months ago
Purchased a Bibury 3 from Gardenbox and both email and phone contact with Steve prior to purchase was excellent. The unit arrived within 7 days but was unfortunately severly damaged during transit. I emailed Steve photos and he called me within 10minutes and arranged for Whistler to send out a replacement unit which arrived in 2 days in perfect condition. Very happy with the response from Steve at Gardenbox and Whistler. Looking forward to many years of enjoyment out of the Bibury. The Gardenbox price was £300 less than the next cheapest advertised price for this unit and in some cases £900 cheaper.
Helpful Report
Posted 9 months ago
Garden Box is rated 4.8 based on 136 reviews