Garden Box Reviews

Name: Garden Box
Address: Outerspace Storage, Stonehill Road, Bolton, Lancashire
Rating: 4.78

4.8 Rating 129 Reviews

94 %

of reviewers recommend Garden Box

Company Reviews

Metrics

4.8

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service

Garden Box 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Absolute gents. 100 satisfied with transaction price and delivery. They were knowledgeable friendly and professional. Each time I called you answered or rang me back The items are outstanding quality and in the 5 days we've had the bbq we have used it 3 times I have no hesitation in recommending Gardenbox based in this purchase and I'd go to them if I needed something else similar”

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Posted 10 months ago

“I ordered a bbq but unfortunately it was out of stock. I spoke to Steve who talked me through alternative bbq’s and recommended one to me that was on special offer. There was no pressure to buy and it was made clear I could have a refund if I chose. I did buy the recommended bbq and am very happy with it. Would definitely recommend Garden Box.”

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Posted 10 months ago

“I rarely write reviews, but feel compelled to do so on this occassion. What an incredible BBQ... a serious upgrade from my previous two webbers (Genesis 2) where the undercarrage and legs simply rotted away in under 5 years being so close to the coast. (Despite having a cover on, the stand is made of cheap, horrible metal which rusted away and cause the casters to eventually fall off). This is a proper BBQ which will stand the test of time... Sure, it's epxensive, but I've paid twice so don't make the same mistake. This is a great product and having had this for a few weeks would argue it's actaully worth every penny. Brilliant!”

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Posted 10 months ago

“Steve and the team were a great help in getting me my outdoor kitchen in time for a big event we had and went above and beyond to make sure it happened!”

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Posted 1 year ago

“Very helpful when ordering my Burford inset grill. I have not installed as yet but the quality of the grill looks to be very good. Packaged well and arrived as expected. I would use Garden Box again as they seem to be a nice friendly company.”

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Posted 1 year ago

“Very pleased with the service I received from Rick when ordering my outdoor garden sofa with fire pit . He was very polite and helpful and sent me swatches of the material. My order is being delivered on Tuesday .”

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Posted 1 year ago

“Best prices for excellent bbq’s . The whole serice from start to finish was Exceptional. 5 stars!!”

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Posted 1 year ago

“Unbelievable service, amazing, ordered Tuesday afternoon delivered Thursday lunchtime, amazing service thank you”

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Posted 1 year ago

“Excellent service with very helpful staff.”

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Posted 1 year ago

“Product as described would use again”

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Posted 1 year ago

“Great service and a good price. Nothing to fault on, my items were delivered on time and when I was expecting them.”

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Posted 1 year ago

“Great communication from garden box when there was a delay in delivery. Would buy from again.”

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Posted 1 year ago

“Rick and his team we’re really helpful and knowledgeable when I had questions the service was excellent and delivery was on time and correct well Done great to deal with a company that cares about the customer experience 🌟🌟🌟🌟🌟”

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Posted 1 year ago

“The service I have received from Garden Box has been excellent. Since my first email I sent about a product which was answered promptly with a phone call back, providing me with the information I required. Secondly it was good to feel I was under no pressure in buying the product I had enquired about and Rick, who I spoke to was very knowledgable what I wanted. Thanks.”

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Posted 1 year ago

“Ordering and receiving an update was simple. I had to chase a delivery date and waited in but it didn't arrive. I called Gardenbox who were sorry about the failed delivery and rearranged for Saturday. To improve the system it would be good to have a tracking number so we can track the order”

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Posted 1 year ago

“Excellent service - thanks guys”

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Posted 1 year ago

“Rick was a brilliant help with my purchase! Really happy with it and look forward to firing up the smoker!!!”

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Posted 1 year ago

“Very happy with our purchase! Very helpful, knowledgeable and friendly! Would definitely recommend!”

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Posted 1 year ago

“Overall my experience ordering a Kamado Joe from Gardenbox has been great. The team reached out to arrange delivery and the order was received without damage 1.5 weeks later. Thank you Gardenbox !!”

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Posted 1 year ago

“Very quick and efficient customer service, thank you.”

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Posted 1 year ago

Garden Box is rated 4.8 based on 129 reviews