Garden Box Reviews

Name: Garden Box
Address: Outerspace Storage, Stonehill Road, Bolton, Lancashire
Rating: 4.75

4.8 Rating 118 Reviews

93 %

of reviewers recommend Garden Box

Company Reviews

Metrics

4.8

Based on 118 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Garden Box 5 star review on 14th March 2025

Anonymous

Garden Box 5 star review on 9th September 2023

Kim Chillas

Garden Box 5 star review on 26th August 2023

Nigel McHale

Garden Box 5 star review on 14th August 2023

Duncan Kerr

Anonymous

Anonymous // 01/01/2019

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“Good service”

Helpful Report

Posted 1 year ago

“Wouldn't hesitate to order from Garden Box again. From placing my order to delivery they keep you updated, any queries they come straight back to you. Very helpful and highly recommend.”

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Posted 1 year ago

“This is a genuine review from my recent purchase with gardenbox. I'm very glad I chose this company for my purchase as several other had listed the same item for similar prices however the service and advice I received was above and beyond the usual online retailers. I purchased a napoleon freestyle 365 grill. The product is fantastic and I'm very pleased with it, well worth the extra money and I highly reccomend it to anyone on the fence about buying one. The gus at gardenbox ensure I chose the right product to suit my use and informed me about all the finer details and options with the grill. The aftercare was also excellent and they had me up and running within one phone call. 5 stars well deserved 👏 🙌 ✨️”

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Posted 1 year ago

“Always use Garden Box for all BBQ needs.”

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Posted 1 year ago

“Best service ever very friendly and reliable best quality products”

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Posted 1 year ago

“Item delivered quickly and was 50% off. Will use again thanks.”

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Posted 1 year ago

“Ordered on the Wednesday, which was a bbq cover that was in stock. It got to the following Wednesday before I had to email them asking for an update. Only after that email did I receive a dispatch notice. In total 8 days to be delivered. It’s poor.”

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Posted 1 year ago

“Classic 2 Kamado Joe is a birthday present from my wife. My son and I assembled it very easily so it’s all ready to go. Excellent service and advice from Garden Box. Very good service from the carrier. Bought and received within 24 hours - hugely impressed.”

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Posted 1 year ago

“Fabulous service. Staff very knowledgeable and competitive price.”

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Posted 1 year ago

“Purchased a Gozney Roccbox and cover from GardenBox. Brilliant pizza oven and Rick very helpful in offering advice on using the oven. Would happily recommend.”

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Posted 1 year ago

“Brilliant, knowledgable and helpful team.”

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Posted 1 year ago

“I contacted them via email and received a call back to confirm within the hour - the process was quick, easy and they price matched! Couldn't be happier with their service.”

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Posted 1 year ago

“Good service. I liked the fact they rang me up after the order and the staff were helpful. However, the delivery organisation was a saga. Gardenbox are not open from Thursday after 5 until Monday which did cause some issues.”

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Posted 1 year ago

“Ordered A Napoleon Gas BBQ On A Saturday, Order Acknowledged Straight Away, Delivery Scheduled On Monday And Arrived Thursday, Just 5 days after ordering even though it was ordered at the weekend. You can't really do better than that. It was end of season clearance with a good reduction in price and arrived brand new in box. My experience couldn't have gone any better. Thank You.”

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Posted 1 year ago

“Excellent service with a prompt delivery”

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Posted 1 year ago

“Very efficient service and great product knowledge”

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Posted 1 year ago

“Recently bought a bbq from garden box. I can honestly say it's the best place to shop for a bbq, mark gave us great advice and showed us all the models most of them were available to see in the fantastic showroom. Even though we bought a model online, he gave us the option to choose a different one once we visited the showroom, we were more than happy with our purchase. Thanks again for your help. Regards Paul”

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Posted 1 year ago

“Bought a couple of things from Garden Box and they’re usually the cheapest and good service with a reasonably quick delivery. Highly recommend!”

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Posted 1 year ago

“excellent service and rapid delivery”

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Posted 1 year ago

“Couldn’t have had a better service, I ordered this Kamado joe online, a staff member phoned me to see when I would like it delivered, it arrived on time. They had even put a little surprise gift in for me. Excellent”

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Posted 2 years ago

Garden Box is rated 4.8 based on 118 reviews