Garden Box Reviews

Name: Garden Box
Address: Outerspace Storage, Stonehill Road, Bolton, Lancashire
Rating: 4.79

4.8 Rating 137 Reviews

94 %

of reviewers recommend Garden Box

Company Reviews

Metrics

4.8

Based on 137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Garden Box 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose Gardenbox due to the customer service I received in the begining of the design process. Overall results are better than I expected. Build was flawless. Email communication has been excellent and responses always prompt.”

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Posted 2 weeks ago

“Great advice given on my Kamado Joe purchase and a sweet deal with fast delivery. Highly recommended”

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Posted 1 month ago

“Excellent Customer service and products. We're really pleased with our outdoor kitchen and would highly recommend Garden Box to others. Delivery was within the timeframe quoted and everything was perfect. All after sales questions, some stupid were all answered promptly.. 10/10 5 stars!!”

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Posted 1 month ago

“Great dealing with Rick at Gardenbox he put a lot of thought into what we wanted and made some great suggestions we have been really happy with the outcome and have been enjoying our kitchen, I'd highly recommend Gardenbox if your looking for an outdoor kitchen and bbq.”

Garden Box 5 star review on 24th June 2026

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Posted 1 month ago

“Great company, super service- very helpful!”

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Posted 1 month ago

“As always, extremely polite helpful and understanding. See you next time.”

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Posted 1 month ago

“Great price, quick service”

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Posted 2 months ago

“Ordered and paid in full for an outdoor sink which turned out to have a delay in stock availability that wasn’t originally clear. However, Gardenbox answered my queries really quickly and arranged delivery straight from the importer to save further time in getting the sink to me. Super impressed with the way my purchase was handled.”

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Posted 2 months ago

“Absolutely amazing company to deal with. No pressure whatsoever just really good advice. Not directing toward the most expensive product, rather the product that will work best for the individual. I can’t speak highly enough of the customer service which I’ve been given from them Thank you”

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Posted 2 months ago

“Amazing service, great value and fantastic BBQ! Ordered online just before lunch on Friday and the BBQ arrived early Saturday morning. Really exceptional service - I had forgotten to include the rotiserrie too and Garden Box called me to check the order and delivery date and reminded me that that was not included and helped me add it to the order. Highly recommend”

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Posted 3 months ago

“Found online the best deal on the internet for a Whistler Cirencester 4 Phoned and spoke to Steve and placed order over phone Delivered as agreed and communication was excellent through out. Superb service and super BBQ 100% recommendation at the best price by a mile.”

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Posted 3 months ago

“Excellent deals, fast delivery & real experts in their field. I would highly recommend and have a feeling that won’t be my last purchase from them.”

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Posted 4 months ago

“Item arrived in time stated, very well packaged and at a great price. Would definitely purchase from garden box again.”

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Posted 4 months ago

“Bought from Garden Box several times. Service is first class”

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Posted 6 months ago

“Rick and the team were more than helpful during our recent outdoor kitchen purchase. I found them to be genuine experts and were incredibly knowledgeable and patient. I couldn't recommend them more.”

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Posted 7 months ago

“Excellent products at competitive prices. Very helpful in resolving a mistake I made with my order.”

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Posted 9 months ago

“The team at Gardenbox have been superb all through the remote sales process answering questions quickly with recommendations where required The outside kitchen is of very good build quality and the BBQ a very strong product Would be happy to recommend Gardenbox as a strong supplier of all outside products”

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Posted 9 months ago

“All the way through the design and purchase process Steve & Rick were first class always ready to help and really understood there products and my objectives”

Garden Box 5 star review on 6th October 2025

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Posted 10 months ago

“Advice and product knowledge was excellent. Went for the Kamado Joe connected and a couple of Spitfired kitchen units for my outside bar / kitchen. No issues whatsoever, highly recommended”

Garden Box 5 star review on 25th September 2025

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Posted 10 months ago

“I first contacted garden box with a query. The response was quick. I then placed an order for the whistler tilbury. The bbq was shipped Ina. Pallet it reached me in a good timely manner in perfect condition. From start to finish correspondence and service has been excellent. Thank you for such a good service. I highly recommend anyone purchasing from garden box”

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Posted 10 months ago

Garden Box is rated 4.8 based on 137 reviews