Garden Box Reviews

Name: Garden Box
Address: Outerspace Storage, Stonehill Road, Bolton, Lancashire
Rating: 4.76

4.8 Rating 123 Reviews

93 %

of reviewers recommend Garden Box

Company Reviews

Metrics

4.8

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Garden Box 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Very happy with Garden Box. Order came in great condition and on time.”

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Posted 2 years ago

“Smooth overall. Quick delivery”

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Posted 2 years ago

“Excellent service great knowledge about everything and so helpful thanks for your help guys!”

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Posted 2 years ago

“Great service-Steve was a pleasure to deal with! Thank you very much. Diolch yn fawr iawn.”

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Posted 2 years ago

“Very helpful - bought the right barbeque - well made product. Would recommend the company.”

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Posted 2 years ago

“Superb and helpful service cannot praise them enough”

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Posted 2 years ago

“Very helpful, great product knowledge, good prices”

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Posted 2 years ago

“Fantastic showroom guys where really helpful. Would recommend.”

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Posted 2 years ago

“An excellent company and staff. Finally had my BBQ and Fridge delivered yesterday. After lengthy discussions and browsing in the showroom I found the people there to be very knowledgable and helpful in their advice. After I purchased the items they also kindly agreed to store them for me until required as a builder had let me down finishing some work. Very please with all the service from the Team there.”

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Posted 2 years ago

“Gardenbox were super helpful with both of my orders and went out of their way to help me find what I was looking for at a very competitive price. Great to know that good, friendly service still exists!”

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Posted 2 years ago

“Hi, Just a quick note to say thank you for your service. I bought a Napolean 500 pro Grill from you guys along with several accessories. Very helpful advice and the BBQ arrived within a week. Although the cover was missing from the pallet it was posted out for the following week. Thank you again. I am sure I will be back for more.”

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Posted 2 years ago

“Great price, and delivery was prompt”

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Posted 2 years ago

“ordering online was easy. The delivery company then emailed me 3 days in a row to say that delivery would be the following day. I called Gardenbox who stated that the order had not been collected and they would call the couriers. Still no delivery but more emails, so another call to Gardenbox and the order arrived 2 days later. Gardenbox did their bit well but the courier company seem less reliable.”

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Posted 2 years ago

“Great service,most helpful third time I’ve been back for accessories,will be back again”

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Posted 2 years ago

“Super service and very friendly staff 👍🎄”

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Posted 3 years ago

“Stumbled upon Gardenbox whilst randomly out shopping for a BBQ. Mark and Rick were extremely helpful, sorted all the delivery logistics out and furnished us with a great Black Friday deal. Their enthusiasm, passion and knowledge made the whole experience a pleasure. Thanks guys.”

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Posted 3 years ago

“Great deals with a fast service to boot!”

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Posted 3 years ago

“Fantastic sale and I grabbed a fantastic bargain thank you”

Garden Box 5 star review on 29th November 2022

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Posted 3 years ago

It's a great grill. As easy to use as a gas bbq yet all the flavour of charcoal! Thanks so much for the purchase and the review. If we can be of any help please ask.

Posted 3 years ago

“Bought Kamado Joe Jr at a great price. Easily purchased online. Rapid delivery. No issues. Would buy from again.”

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Posted 3 years ago

“ordered on Sunday, received a phone call on Monday , bbq delivered on Wednesday. Masterbuilt 560 arrived on pallet dropped at my door the grill is excellent the service great All round great buying experience”

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Posted 3 years ago

Garden Box is rated 4.8 based on 123 reviews