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Fusion Living Reviews

4.8 Rating 1,651 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,651 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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There was a slight delay in getting my chair, but CS kept me updated on progress. Love my chair, easy to assemble and exactly what I wanted
Helpful Report
Posted 4 years ago
Thank you Kelly for taking the time to write us this fantastic review! We're so pleased you're happy with your chair and the service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Delighted with my table and chairs. Looks fantastic in my kitchen. Would definitely purchase from Fusion again, excellent service and very helpful and pleasant staff.
Helpful Report
Posted 4 years ago
Hi Myra, Thank you for taking the time to write this great review! We're so pleased you're happy with your table and chairs and the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Cushions fit modern tulip chairs. They are a little firm compared to original cushions. They do not fit vintage Sarrinnen tulip chairs which are curved, hard base seat pads.
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Posted 4 years ago
Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living
Posted 4 years ago
A massive thank you to Carley and Jayne of Fusion Living for their first class service from ordering to delivery
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Posted 4 years ago
Thank you Graeme for this fantastic review, we will make sure this feedback is passed on to Carley and Jayne! We're so pleased you are happy with the experience and service provided by us. We hope to welcome you back again. Best Wishes, Fusion Living
Posted 4 years ago
We were searching online for the right chairs for our new home for weeks when we finally stumbled across Fusion Living, who had exactly what we needed. Upon ordering, our Republic of Ireland address changed, inexplicably, to Northern Ireland. We emailed their support who fixed our problem quickly, and he order was dispatched shortly afterwards. We received them MUCH more quickly than expected in two large, well-packed boxes. Everything was easy to put together and priced very reasonably. I would definitely recommend Fusion Living to friends and family
Fusion Living 5 star review on 2nd July 2021
Helpful Report
Posted 4 years ago
Hi Philip, Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chairs and the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Never used Fusion before. Really nice chairs, very high quality and nice and easy to assemble. I was able to adjust the delivery date online which was a great help. Very impressed.
Helpful Report
Posted 4 years ago
Thank you for taking the time to write us this fantastic review, Micael. We're so pleased you're happy with your chairs and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Very pleased with the 6 Eero Saarinen style chairs - the quality was better than expected . A slight problem was quickly resolved by customer service, who have been excellent. Would order again from this company.
Helpful Report
Posted 4 years ago
Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
I got the Eero Saarinen set of tulip table and chairs from Fusion Living and can thoroughly recommend both the product and the company. Anyone thinking of buying the table and chairs will already be convinced by the aesthetic, but they are also very functional : all you need do is wipe down with a damp cloth and buff (no polishing, no staining, no fingerprints) : the cushion covers are machine washable and can be replaced if you update the kitchen or just fancy a change of look : the whole set is very stable and well made, easy to put together, and the chairs are light and really comfortable. The people in the company were a pleasure to deal with. First of all, you get to talk to a real person without spending ages waiting for the phone to be answered or sitting in an automated queue. The people I spoke to were all pleasant and helpful, answered my concerns promptly, and accommodated several requests I had to make. All in all, the buying/delivering process went smoothly and painlessly. Many companies say they focus on customer service - I think this one really does.
Helpful Report
Posted 4 years ago
Hi Maria, Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
The chair on time The man was good The chairs are fab fab just what l wanted I am a 73 old lady and l did it Just to say you could pre drill holes for screws l only had an ordinary screw driver Thanks again
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Posted 4 years ago
Thank you for taking the time to write us this great review, Sue. We are so pleased that you love your chairs and are pleased with the whole experience and service provided. Best wishes, Fusion Living
Posted 4 years ago
Ordered 2 chairs with chrome legs. A leg on one of the chairs was discoloured so I sent photos and received a very prompt phone call followed a week later by replacement legs. Very satisfied with the service.
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Posted 4 years ago
Thank you for taking the time to write us this great review, Sherryl. We're so pleased you're happy with the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Buying chairs online is difficult, will they be as good as the picture, will the quality meet expectations etc. I need not have worried, over the moon with them exactly what I wanted.
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Posted 4 years ago
Thank you for taking the time to write us this great review, Margaret. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Delighted with my table and chairs, excellent service.
Helpful Report
Posted 4 years ago
Thank you for your great Review, Myra! We really appreciate you taking the time to write this. We hope to welcome you back again. Best wishes Fusion Living
Posted 4 years ago
Absolutely dilated with my purchase, As described and even better than I expected
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Posted 4 years ago
Thank you for taking the time to write us this great Review, Peter. We really appreciate such great feedback and we hope to welcome you back again in the future. Best Wishes, Fusion Living
Posted 4 years ago
Excellent customer service from the outset, kept informed about delivery and the product was excellent quality.
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Posted 4 years ago
Thank you for taking the time to write us this amazing Review, Rosaleen. We really appreciate such great feedback and we hope to welcome you back again in the future. Best Wishes, Fusion Living
Posted 4 years ago
Chairs even nicer than expected. Excellent communication. Delivery exactly on time. Very happy customer.
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Posted 4 years ago
Thank you for your great Review! We are so pleased that you love your chairs and are happy with the service provided! We hope to welcome you back again. Best wishes Fusion Living
Posted 4 years ago
Ordered a couple of dinning table chairs ...was easy to do online and the delivery was very good with options to edit your delivery choice shed porch etc.... overall very good experience...would recommend ....oh the chairs are lovely
Helpful Report
Posted 4 years ago
Hi Ronnie, Thank you so much for taking the time to write us this great Review! We are so pleased that you are happy with the experience received whilst shopping with us - we do hope to welcome you back again. Best Wishes, Fusion Living
Posted 4 years ago
We ordered six different bright coloured fusion eiffel inspired chairs. They are really comfortable and enhance both the table and the kitchen/diner. Our kitchen and fittings are white and pale grey so the bright colours make the room feel warmer and more welcoming. Great company that keeps you informed throughout the purchase procedure. Thoroughly recommend both the company and the product.
Helpful Report
Posted 4 years ago
Thank you for taking the time to write us this great review, Robert. We're so pleased you're happy with your chairs and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Great service, great product!
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Posted 4 years ago
We're so pleased you are happy with the service you received and your product! Thank you for the great review. We hope to welcome you back again. Best wishes, Fusion Living
Posted 4 years ago
Lovely chair. Arrived as per pre order information. Very satisfied.
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Posted 4 years ago
Thank you for this great review! We're so pleased that you are happy with your chair! We do hope to welcome you back again in the future. Best Wishes, Fusion Living
Posted 4 years ago
Excellent customer service, quick delivery by a very helpful driver. Would definitely order from Fusion in the future, highly recommend.
Helpful Report
Posted 4 years ago
Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 4 years ago
Fusion Living is rated 4.8 based on 1,651 reviews