Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommended fusion living. The chairs I bought are really nice and good value for money. Delivered quickly and I received excellent customer service.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this review, Chris. We're so pleased you're happy with your chairs and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is really great to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent value loads of choice colours mine are perfect”

Fusion Living 5 star review on 20th May 2021

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Posted 4 years ago

Thank you for taking the time to write us this lovely review. We're so pleased you're happy with your chairs, they look amazing! We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Another purchase from Fusion Living and yet again the customer service was fantastic. We had to wait for our stools but we were kept updated.”

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Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with the service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear! We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Beautiful chairs. I’m so delighted with them. I gave 4 stars because I had to buy longer screws to attach the seat pads to the chair. This was because on only two of the chairs the holes for the fittings were countersunk, meaning that for two of them, the screws were too short. A job for the quality control team, I think. However, they’re sturdy and lovely colours. I’ll be ordering some more.”

Helpful Report

Posted 4 years ago

Thank you for your Review, Nina. We are so delighted that you love your chairs! We’re really sorry that you didn’t receive the correct screws and had to purchase these yourself. We of course would have sent you the correct fittings if we were informed. We look forward to welcoming you back in the future. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent service. Arrived quickly and well packaged. Delighted with my chair”

Helpful Report

Posted 4 years ago

Thank you for your great Review, Shirley! We really appreciate you taking the time to write this. We hope to welcome you back again. Best wishes Fusion Living

Posted 4 years ago

“Many thanks for your time in sending the correct fixings for the chair purchased. You contacted me to say that you had originally sent the wrong fixings. Impressed with your actions.”

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Posted 4 years ago

Thank you Paul for taking the time to write this fantastic Review. We really pride ourselves on exceptional customer service, so feedback like this means a lot to us! We hope to welcome you back again soon. Best Wishes, Fusion Living

Posted 4 years ago

“Nice comfortable chairs”

Fusion Living 5 star review on 15th May 2021

Helpful Report

Posted 4 years ago

Thank you for taking the time to give us this fantastic review! We're so pleased you're happy with your chairs, they look great! We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 4 years ago

“We were looking for a set reasonably priced stylish dining chairs. Fusion Living fitted the bill exactly. Plus good prompt in response sales team. Previously ordered a single unit to check quality of the chair. More than happy especially with the returns policy, which we did not need to utilise. Well done Fusion Living, Completely happy to recommend using this company.”

Helpful Report

Posted 4 years ago

Thank you for taking your time to write this great review, Robert. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear! We do hope to welcome you back soon. Best wishes Fusion Living

Posted 4 years ago

“Disappointed that monies for my 'pre-order' have already been taken from my card, despite having to wait until 12th June for it to be dispatched. It would be a better customer service if the monies were only taken once the goods were dispatched.”

Helpful Report

Posted 4 years ago

Thank you for your Review. We’re sorry you feel that way about the service you received. Unfortunately, when pre-ordering, the payment is taken at the point of purchase in order to ensure that the stock is allocated to you, ready for when it arrives into stock. Once your chairs arrive, we will of course get them dispatched to you as quickly as we can. Please get in contact with us if there is anything further we can help you with. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent product excellent service prompt delivery excellent value for money special thanks to Jayne keeping me informed thank you wish more companies were on the ball like Fusion living”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We will pass this lovely feedback on to Jayne and we do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Helpful company with a pretty quick turnaround for orders. Thank you”

Helpful Report

Posted 4 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 4 years ago

“Great product. Only ordered one chair to check for and suitability, can now go ahead and order the other five. Prompt delivery with timed hour delivery slot notified by text.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chair and the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent customer service. Delivery options clearly explained by a friendly, helpful and knowledgeable member of staff who ensured that I was able to easily complete my order”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear and will be passed on to the team. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“I ordered one white Eero Saarinen Tulip Style Side Chair with the Light Pink velvet cushion for my vanity table. It was a preorder item and the communication around delivery was great. Very sturdy and super comfortable.”

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Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your Tulip Chair and the service provided. We hope to welcome you back again soon! Best Wishes, Fusion Living

Posted 4 years ago

“I have not received the tables yet. They were sent to a Pick Up location, a shop in my area, and the shop sent them back to the seller. The seller was very swift in sending them. I have not received the tables yet and would like to speak to the seller again before they are sent to me. The seller was very polite on the phone about the problem.”

Helpful Report

Posted 4 years ago

Thank you for your review, Joan. We are really sorry that there was an issue with the delivery, however, we understand this has now been dealt with by our customer service team. Once again, please accept our apologies and we really hope we can welcome you back in the future. Best Wishes, Fusion Living

Posted 4 years ago

“Great product, very pleased.”

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Posted 4 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 4 years ago

“Bought three different colours to make sure they were what we wanted / good quality. They were so we bought three more.”

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Posted 4 years ago

Thank you for taking the time to write us this great review. We're so glad they were what you wanted and you're happy with your order. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Chair - excellent, delivery - excellent - what else could you ask for…thank you, will shop again and recommend all my friends and family to use this excellent company that is Fusion Living…”

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Posted 4 years ago

Thank you Wayne for taking the time to write us this amazing review. We're so pleased you're happy with your order and the whole experience. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“I purchased 2 beautiful ghost style chairs. It was so easy to order and they arrived in a few days. They delivered straight to my door observing all the Covid protocols. I would recommend Fusion and certainly buy from them again in the future”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this fantastic review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

Fusion Living is rated 4.8 based on 1,651 reviews