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Fusion Living Reviews

4.8 Rating 1,707 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,707 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026
Julie
Fusion Living 5 star review on 16th February 2026
Mandy
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 21st October 2025
Ruth
Fusion Living 5 star review on 12th September 2025
Debra
188
Anonymous
Anonymous  // 01/01/2019
“Fantastic service and amazing I absolutely love my chairs! Thank you so much.”
Fusion Living 5 star review on 6th March 2025
Helpful Report
Posted 1 year ago
Hi Hannah, Thank you so much for your wonderful review! We're thrilled to hear that you love your chairs and that our service met your expectations. The Chairs look amazing with how you have styled them! We truly appreciate your support and hope to see you again soon! Best wishes, The Fusion Living Team
Posted 1 year ago
“Prompt delivery & easy to assemble we are very happy with the kitchen chairs.”
Helpful Report
Posted 1 year ago
Good morning Sue Thank you for taking the time to write such a great review for us. We are so pleased to know you are happy with your new chairs and that you are pleased with our service as well. Your feedback will be shared with the team. Thank you for shopping with us and we hope to welcome you back again in the future. Best wishes Michelle.
Posted 1 year ago
“Delighted with our purchase, the company couldn't have been more helpful and the process ran like clockwork..”
Helpful Report
Posted 1 year ago
Hi Julie Thank you so much for taking the time to write a fantastic review for us and also for your feedback. It is so nice to receive this and to share it with the team. It means a lot to us and makes us very happy to know you've had a good experience. Thank you for shopping with us and we hope to see you again in the future. Best wishes Carley
Posted 1 year ago
“Good quality / good price”
Helpful Report
Posted 1 year ago
Thank you for writing a great review for us - we really do appreciate it. Best wishes Lois
Posted 1 year ago
“Great quality chair. We put it together! This is a milestone for us as usually we don't have much luck assembling things! 😀 Very comfortable and perfect for our desk. Recommend.”
Helpful Report
Posted 1 year ago
Hi Mark That is great! We love to hear such positive feedback and so glad it was all easy for you and you like your new desk chair. Thank you for shopping with us - we hope to see you again soon! Best wishes Lois
Posted 1 year ago
“Delighted with the chairs and really quick delivery”
Helpful Report
Posted 1 year ago
Thank you Margaret for taking the time to write a 5 star review for us. Getting this kind of feedback helps us to know we are doing things right and also where we could improve. We are so pleased you are delighted with your chairs and that delivery was quick. We hope to welcome you again in the future. Best wishes Michelle.
Posted 1 year ago
“Michelle was so helpful organising the delivery of dining room chairs to Spain.So responsive keeping us up to date with delivery etc.Cost of delivery was also excellent value from the UK.Highly recommend fusión! Thank you for your great service all round.”
Helpful Report
Posted 1 year ago
Hi Bernadette Thank you so much for writing this excellent review for us. It is great to have been able to help you and to hear that it was a positive experience for you. We really do value this feedback so much. Thank you for shopping with us and we hope to see you again in the future. Best wishes Michelle.
Posted 1 year ago
“I placed an order for 6 Soho Blush Pink Plastic Dining Chairs with Chrome legs but not before I requested a fabric sample which came very quickly. I was able to specify a delivery date and they were delivered within the allocated time slot. The whole process was efficient and easy and Michelle in customer services was extremely helpful. I'm delighted with my purchase and would definitely recommend Fusion Living”
Helpful Report
Posted 1 year ago
Good morning Thank you for writing such a detailed and positive review for us. We love to hear feedback from our customer and we are delighted to hear that you are happy with your chairs and also the customer service experience. It really does mean the world to us! Thanks again and we hope to see you again soon. Best wishes Lois
Posted 1 year ago
“Excellent communication with the Fusion Living team. We were very well advised throughout our purchase. Fast delivery. The chairs are of very good quality and well finished. I would recommend 100%.”
Helpful Report
Posted 1 year ago
Hi Nicolas Thank you for your fantastic review about the team and also the chairs you purchased from us. We really appreciate you taking the time to write this for us. Thank you for shopping with us and we hope to see you again soon. Best wishes Michelle Fusion Living
Posted 1 year ago
“Everything was perfect. The product delivered is consistent with the description and my expectations. The quality of the foam and the fabric seems very good. And the delivery to France went well in a very reasonable time. I highly recommend Fusion Living”
Helpful Report
Posted 1 year ago
Hi Francois Thank you for your fantastic review - we really appreciate you taking the time to write this for us and we are so happy to hear you are please with your cushions. Thank you for shopping with us and we hope to see you again soon. Best wishes Michelle Fusion Living
Posted 1 year ago
“Sehr schöne Qualität, lange gewartet auf Lieferung, weil die lieferbar aber dafür tolle Ware”
Helpful Report
Posted 1 year ago
Vielen Dank für Ihre großartige Bewertung, Jens! Es freut uns sehr zu hören, dass Sie mit der Qualität unserer Waren zufrieden sind. Ihre Zufriedenheit ist uns wichtig! Beste Wünsche, Das Fusion Living Team.
Posted 1 year ago
“Not even received my item!”
Helpful Report
Posted 1 year ago
“Ordered 2 dining room chairs quite close to Christmas, one was faulty. Contacted the company with photos and they sent an email with a new tracing number for the replacement on next day delivery.”
Helpful Report
Posted 1 year ago
Thank you for your wonderful review, Rachel! We're thrilled to hear that our team was able to assist you promptly and that your replacement was handled smoothly. Your satisfaction is what we strive for! Best wishes, The Fusion Living Team.
Posted 1 year ago
“Great service, packed well and lovely chair”
Helpful Report
Posted 1 year ago
Thank you for your fantastic review! We're so pleased to hear that you received great service and that your chair was packed well. Your satisfaction is our top priority! Best wishes, The Fusion Living Team.
Posted 1 year ago
“Utomordentligt bra. God kvalitet & den bästa servicen.”
Helpful Report
Posted 1 year ago
Tack för din fantastiska recension, Linda! Vi är så glada att höra att du är nöjd med kvaliteten och servicen. Din tillfredsställelse är vår högsta prioritet! Bästa hälsningar, Fusion Living Team.
Posted 1 year ago
“All good thank you”
Helpful Report
Posted 1 year ago
Thank you for your great review, Pargan! We're delighted to hear that everything was satisfactory. Your support means a lot to us! Best wishes, The Fusion Living Team.
Posted 1 year ago
“Superb chairs; exactly what I was hoping for. Widest range of colours available and really comfortably designed for my bad back Only problem was I paid for premium delivery (before 10.30am) but I had to wait till the next day. But Fusion instantly refunded me the £26 delivery charge. Wonderful customer service. Highly recommended!!!!”
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Irene! We're so glad to hear that you're enjoying your chairs and that they provide the comfort you needed. We apologize for the mix-up with your delivery timing, but we're pleased our customer service could assist you promptly. Your recommendation means the world to us! Best wishes, The Fusion Living Team.
Posted 1 year ago
“Bought a Tulip dining table from Fushion a few years ago and absolutely love it, and recently — after searching for comfortable wishbone chairs, unsuccessfully — tried to buy some Fushion Tulip chairs to go with the table. The chairs were wonderful, but, sadly, it didn’t work out. That said, returns turned out to be a breeze so I’m even more impressed than before. A+++”
Helpful Report
Posted 1 year ago
Thank you so much for your amazing review, David! We're thrilled to hear that you love your Tulip dining table and appreciate the ease of our return process. We are constantly striving to improve our services and your wonderful feedback is lovely to hear. Best wishes, The Fusion Living Team.
Posted 1 year ago
“Still waiting for it to arrive promised a week ago still no sign”
Helpful Report
Posted 1 year ago
Hi Rodney, Thank you for your feedback and we completely understand how frustrating this can be, and we sincerely apologize for the delay. Our team is actively working to resolve this situation, We are being advised that you can expect you parcel to be delivered to you by Tuesday next week. Thank you for your patience during this time and please feel free to reach out to our customer service team on 0116 201 9988 for any further assistance. Best wishes, Fusion Living
Posted 1 year ago
“I have yet to receive the item and have had no confirmation from the courier that the item has even been received by the Sender, despite having had an email a week ago from Fusion saying the item has been dispatched.”
Helpful Report
Posted 1 year ago
Hi Kirsteen Thank you for your feedback and we are sorry that it has resulted in a 1 star review especially given that you are a returning customer. We are hugely sorry for the delay with your delivery. We can see that you have now been refunded as requested and we are sorry to loose your custom. We do hope that we could welcome you back again in the future. Best wishes Fusion Living
Posted 1 year ago
Fusion Living is rated 4.8 based on 1,707 reviews