Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These chairs are so nice! Excellent quality and well worth every penny. The only negative is the instructors to put them up (it's only the footrest but are 2 sizes and didn't know which was the smallest) once one was up, the rest went up OK)”

Fusion Living 5 star review on 9th January 2021

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Posted 5 years ago

Hello Maureen, Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your bar stools and the service received. We're sorry to hear about the issue with the instructions but glad you managed to sort this issue. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Great looking, solid quality chairs . Delivered on time . I would highly recommend both the chairs & Fusion Living”

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Posted 5 years ago

Hello Mark, Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“great service delivered on time”

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Posted 5 years ago

Hello Paul, Thank you for taking the time to write us this excellent review. We’re so pleased you’re happy with your order and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Très bon contact client, livraison rapide, produits bien emballés. Les 4 chaises Tulip commandées sont très qualitatives et très confortables. Voilà une quinzaine de jours que nous les avons et nous en sommes pleinement satisfait. Seul bémol : certaines vis permettant de fixer l'assise au pied peuvent être dures à serrer ; j'ai pu améliorer cela en retaraudant certains pas de vis mais tout le monde n'a pas le matériel adéquat. Very good contact, fast delivery, well packaged products. The 4 Tulip chairs ordered are very qualitative and very comfortable. We have had them for a couple of weeks, and we are fully satisfied with them. Only negative note: some screws to fix the seat to the foot can be hard to tighten; I was able to improve this by fixing the threading but not everyone has the right equipment.”

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Posted 5 years ago

Merci d’avoir pris le temps de nous écrire cette grande critique. Nous sommes très heureux que vous êtes heureux avec vos chaises tulipes et le service reçu. Nous sommes désolés d’entendre parler du problème avec vos vis, mais heureux que vous avez résolu ce problème. Nous espérons que vous choisirez de magasiner avec nous à nouveau. Meilleurs voeux Vie fusionnelle Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your tulip chairs and the service received. We're sorry to hear about the issue with your screws but glad that you solved this. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Really pleased with the product. Delivery was very quick and easy. Would definitely order other products in the future.”

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Posted 5 years ago

Hello Linda, Thank you for taking the time to write us this good review. We’re so pleased you’re happy with your order and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Purchased 2 chairs to go with my new table, wasn’t disappointed, lovely, easy to assemble. Fast delivery, well packaged, perfect, will be ordering 2 more to complete my set. Highly recommend😀”

Fusion Living 5 star review on 1st January 2021

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Posted 5 years ago

Hello Astra, Thank you for taking the time to write us this outstanding review. We’re so pleased you’re happy with your chairs and the service received. They look fab with your table! We look forward to you shopping with us again soon. Best Wishes, Fusion Living

Posted 5 years ago

“Excellent service from word go carley always replied to messages my chairs are spot on easy to assemble nit like Ikea lol xx well done for on time delivery guys xx HNY”

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Posted 5 years ago

Hello Debbie, Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Love my chairs and great customer service to get the one on back order to us quickly before Christmas.. thanks”

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Posted 5 years ago

Hello Alistair, Thank you for taking the time to write us this excellent review. We’re so pleased you’re happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Very happy with my purchases. Excellent Customer Service and on time delivery. Highly recommend if you want excellence!”

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Posted 5 years ago

Hello Caroline, Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your products and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Lots of choice in lots of colours and good quality and speedy delivery-I was not expecting to get it before Christmas but it arrives.Excellent service”

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Posted 5 years ago

Hello Sara, Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with your order and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Easy ordering, fast delivery product looks good and as expected.”

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Posted 5 years ago

Thank you for taking the time to write us this good review. We’re so pleased you’re happy with your item and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Ordered the product - it arrived within 2 days, very pleased indeed with the product and service. Will definitely use again.”

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Posted 5 years ago

Hello Debra, Thank you for taking the time to write us this excellent review. We’re so pleased you’re happy with your product and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you for taking the time to write us this great review. We’re so pleased you’re happy with the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“The chair arrived in good time and well packed. However, the screws and washers were not secure in the plastic bag, and were scattered throughout the cardboard box. Also, the cardboard box was not sealed properly, meaning the screws and washers were falling out of the box before I had a chance to open it. This has resulted in me being one washer short. I’ll see if I can obtain a spare washer from somewhere but if not, I’ll request another to be sent.”

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Posted 5 years ago

Thank you for taking the time to write a Review for us. We are very sorry that the screws were not sealed properly and it seems one has escaped from the box. We check all items before they leave our warehouse but it appears on this occasion the box has possibly become split/slightly unsealed in transit and has resulted in the washer being lost. We can of course send a new washer to you in the post. Best wishes Fusion Living

Posted 5 years ago

“Highly recommend Fusion Living and will definitely order from this company again. Carley in customer services was fantastic. We ordered 8 Eiffel chairs but changed our mind on the colours once ordered. We spoke to Carley who sorted it all out with no problems even when I changed my mind again (!) she was polite, patient and extremely helpful with helping me choose different colours. We were very impressed by the quality of the chairs especially for such a reasonable price. Delivery and packaging were all great. We were informed when delivery would arrive from DPD. Excellent service. All in time for Christmas! Thanks Fusion, especially to Carley she is a credit to your company.”

Fusion Living 5 star review on 22nd December 2020

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Posted 5 years ago

Thank you so much Liz and Joe for your excellent Review. Your chairs look wonderful and we are so happy we could help you and get everything finalised ready for Christmas. Your feedback will be passed on to the team. Thank you again for shopping with us and have a Happy Christmas. Best wishes Fusion Living.

Posted 5 years ago

“Excellent customer service, emailed and had a reply within the hour with delivery info.”

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Posted 5 years ago

Thank you for taking the time to write us this fantastic review. We're so pleased you're happy with the service received. From everyone at Fusion Living we would like to wish you a very Merry Christmas and a happy and healthy New Year.

Posted 5 years ago

“Excellent service from day go to delivery could not be happier with my chairs early Christmas pressie. Thanks guys Merry 🎄”

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Posted 5 years ago

Hello Debbie, Thank you for taking the time to write us this great review! We're so pleased you're happy with your chairs and the service received. From everyone at Fusion Living we would like to wish you a very Merry Christmas and a happy and healthy New Year.

Posted 5 years ago

“Sedili per sedie Tulip Assolutamente perfetti.consegna rapida il rapporto prezzo qualità assolutamente vantaggioso”

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Posted 5 years ago

Ciao Actis, Grazie per averci preso il tempo di scriverci questa fantastica recensione. Siamo così contenti che tu sia soddisfatto delle tue sedie a tulipano e del servizio ricevuto. Speriamo che tu scelga di fare di nuovo acquisti con noi. I miei migliori auguri , Vita fusion

Posted 5 years ago

“Dear seller arrived only one chair!!!!! Please help me”

Helpful Report

Posted 5 years ago

Hello Vittorio, A member of the customer service team is looking into this and will be in touch shortly to confirm the delivery of the second chair. Best Wishes, Fusion Living

Posted 5 years ago

“Excellent communication, even when I had a problem they were prompt in replying and resolved my problem with no issues. Highly recommend!”

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Posted 5 years ago

Thank you for taking the time to write us this excellent review! We're so pleased you're happy with your order and we could quickly resolve your issue. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

Fusion Living is rated 4.8 based on 1,651 reviews