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Fusion Living Reviews

4.8 Rating 1,652 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,652 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Excellent communication, even when I had a problem they were prompt in replying and resolved my problem with no issues. Highly recommend!
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Posted 5 years ago
Thank you for taking the time to write us this excellent review! We're so pleased you're happy with your order and we could quickly resolve your issue. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
article de très bonne qualité ; reçu rapidement, et très bien emballé ! je recommande
Helpful Report
Posted 5 years ago
Bonjour Chantal, Merci d’avoir pris le temps de nous écrire cette critique fantastique. Nous sommes très heureux que vous êtes satisfait de votre commande et du service reçu. Nous espérons que vous magasinez à nouveau avec nous. Meilleurs voeux, Fusion Living
Posted 5 years ago
The price for the Libra coat stand was the best we could find, and delivery was much faster than the website suggested, which was pleasing. Thanks for the great service!
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Posted 5 years ago
Good Afternoon Ben, Thank you for taking the time to write us this great review. We're so pleased you're happy with your coat stand and the service received. WE do hope you choose to shop with us again soon. Best Wishes, Fusion Living
Posted 5 years ago
Super, livraison rapide et soigné, qualité pouf et chaise très bonne qualité, j'ai commandé une pour voir la qualité eh bien maintenant je commande les 3 autres.
Fusion Living 5 star review on 9th December 2020
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Posted 5 years ago
Merci d’avoir pris le temps de nous écrire cet excellent avis. Nous sommes très heureux que vous êtes satisfait du service reçu et de votre chaise qui vous a conduit à commander un peu plus. Nous espérons que vous choisirez de magasiner avec nous bientôt. Meilleurs voeux, Fusion Living
Posted 5 years ago
From purchasing via the eBay platform to constructing the chair in my living room, I found the whole process very professional. The chair is easy to assemble and most importantly looks amazing! I will definitely be back soon, thank you.
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Posted 5 years ago
Thank you for taking the time to write us this great review. We're so pleased you're happy with your chair and found the whole process/experience with us pleasant and professional. We look forward to you shopping with us again soon. Best Wishes, Fusion Living
Posted 5 years ago
Really happy with the table itself though the delivery guy didn’t bring it up to my flat. He made me take it up myself as he couldn’t be bothered to take it up one flight of stairs
Helpful Report
Posted 5 years ago
Hello Afshin, Thank you for taking the time to write us this review. We’re really pleased that you are happy with your table. With regards to the delivery, we’re sorry to hear you are not as happy with this part. In terms of the type of delivery, our free delivery service is to the door step of the building only and unfortunately the couriers are not able to come into the property. We are sorry that this didn’t meet with your expectation. Best Wishes, Fusion Living
Posted 5 years ago
I hardly ever bother to write reviews but I was so impressed with the service. Someone actually got back to me without me having to chase, and kept me informed of when my table would arrive. Table arrived on the day it was supposed to and the table is exactly what we were expecting. Thank you Carley. You have been brilliant.
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Posted 5 years ago
Good Morning Jo, Thank you for taking the time to write us this fantastic review. We're so pleased you're happy with your new table and found the customer service to be brilliant. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
My chairs arrived with 2 days. Love the chairs.
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Posted 5 years ago
Thank you for taking the time to write us this great review. We're so pleased you're happy with your chairs and the delivery service. We do hope you choose to shop with us again soon. Best Wishes, Fusion Living
Posted 5 years ago
The customer service from fusion living is amazing, ordered a chair and at checkout clicked the incorrect payment type (Klarna) called the company on the Monday morning spoke to a lovely lady who’s customer service was amazing very friendly she advised me how to make the payment with Klarna without any issue. The chair arrived in 3 days and is stunning. Thanks fusion living very happy customer
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Posted 5 years ago
Good Morning Heather, Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your chair and that our customer service was helpful and efficient. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
Brilliant and my item was delivered within 2days.
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Posted 5 years ago
Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your item and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
Very happy with item, speedy delivery and will definitely being using again.
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Posted 5 years ago
Hello Jane, Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the service received. We look forward to you shopping with us again! Best Wishes, Fusion Living
Posted 5 years ago
Hi thanks for advising the chairs are on their way. Can just check that there’s another black chair which I ordered first, before the three chairs which I’ve been notified about. We discussed all four chairs arriving together. Can you confirm this? Thanks
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Posted 5 years ago
Good Afternoon Greg, Thank you for taking the time to write to us, I can see there has been communication between the customer service team and yourself to address this question. Have a lovely day. Best Wishes, Fusion Living
Posted 5 years ago
Really please with these Eiffel inspired chairs. They’re comfortable, sturdy but easy to put together, and look great. We bought a mixture of different colours and they really brighten up the room. Delivery was also quick and efficient too.
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Posted 5 years ago
Hello Martin, Thank you for taking the time to write us this great review. We're so pleased you're happy with your new Eiffel Inspired chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
I’m very happy with the table but I was never given any means of tracing delivery after it was dispatched and when the driver arrived he just left the heavy table off me to bring upstairs to the first floor by myself with my partner. He didn’t deliver to my actual flat !!
Helpful Report
Posted 5 years ago
Hello Afshin, Thank you for taking the time to write us this review. We’re really pleased that you are happy with your table. With regards to the delivery, we’re sorry to hear you are not as happy with this part. Our couriers should book delivery in with you so we apologise that this didn’t happen. In terms of the type of delivery, our free delivery service is to the door step of the building only and unfortunately the couriers are not able to come into the property. We are sorry that this didn’t meet with your expectation. Best Wishes, Fusion Living
Posted 5 years ago
Delivery on spot . Driver very polite . Parcel very good condition . Will buy again .
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Posted 5 years ago
Hello Genevieve, Thank you for taking the time to write us this excellent review! We're so pleased you're happy with your order and the whole experience with us. We look forward to you shopping with us again! Best Wishes, Fusion Living
Posted 5 years ago
Great chairs! Comfortable and very stylist. Perfect for our moderns kitchen. During delivery 2 chairs were damaged; however the customer service was excellent and new chairs were dispatched immediately to replace the damaged ones.
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Posted 5 years ago
Hello James, Thank you for taking the time to write us this fantastic review. We're so pleased you're happy with your chairs and that we could get replacements out to you quickly and efficiently. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
Order arrived 2 days early Very impressed Great modern chairs
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Posted 5 years ago
Hello Stephen, Thank you for taking the time to write us this great review. We're so pleased you're happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
Super quick delivery and good quality items, just as hoped
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Posted 5 years ago
Hello Gemma, Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your items and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
Great website and very speedy delivery for reasonable price. 5*!
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Posted 5 years ago
Hello Jack, Thank you for taking the time to write us this fantastic review. We're so pleased you're happy with the whole experience with us. Best Wishes, Fusion Living
Posted 5 years ago
A pleasure to deal with , efficient customer service . Very pleased with my dining room chairs
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Posted 5 years ago
Thank you for taking the time to write us this great review. We're so pleased you're happy with your chairs and the service received. We hope you choose to shop with us again. Best Wishes, Fusion Living
Posted 5 years ago
Fusion Living is rated 4.8 based on 1,652 reviews