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Fusion Living Reviews

4.8 Rating 1,675 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,675 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026
Julie
Fusion Living 5 star review on 16th February 2026
Mandy
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 21st October 2025
Ruth
Fusion Living 5 star review on 12th September 2025
Debra
188
Anonymous
Anonymous  // 01/01/2019
Everything went smoothly and quickly, from ordering to delivery. We are very happy with the two Kartell chairs. We would order again anytime. We can only recommend Fusion Living.
Helpful Report
Posted 5 months ago
Hi Antonia, Thank you for the wonderful review. We’re thrilled everything went smoothly and you’re happy with the chairs. We appreciate your recommendation and look forward to serving you again. Best wishes Fusion Living
Posted 2 months ago
Love the chairs. Easy to assemble, very comfortable and look great. I would like more colour choice for fabric cushions ( navy would be nice).
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Posted 5 months ago
Hi Matt, Thanks for the fantastic review. We’re thrilled you love the chairs, find them easy to assemble, and comfortable. We’ll pass your colour request along to the team—we’re always looking to expand fabric options. Best wishes Fusion Living
Posted 2 months ago
Excelkent service, helpful friendly staff
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Posted 5 months ago
Hi Lesley, Thank you for your five-star review! We’re delighted you found our service excellent and our staff helpful and friendly. If there’s anything else you need, just let us know. Best wishes Fusion Living
Posted 2 months ago
We recently bought four kitchen chairs from Fusion. The chairs themselves were excellent, but the customer service was outstanding, We had a need to switch the coulour of a seat pad. This was done without fuss, argument or delay. It was good, old-fashioned personal service.....I didn't have to ''press 1 to be annoyed''. Thank you especially to Carley and Michelle. I highly recommend this company.
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Posted 5 months ago
Hi Michael, Thank you for your wonderful review. We’re delighted you’re enjoying the chairs and that the colour-change process was hassle-free, with the service you described as outstanding. We’ll pass your thanks to Carley and Michelle. We truly appreciate your recommendation. Kind regards, The Fusion Living Team
Posted 2 months ago
Excellent transaction from start to finish. Really pleased with the table and chairs.
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Posted 5 months ago
Hi John, Thank you for your great review! We’re thrilled you’re pleased with the table and chairs. Kind regards, The Fusion Living Team
Posted 2 months ago
Excellent communication. Super fast shipping to Germany within just a few days. Such great chairs, we are super happy ! We would gladly order again soon.
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Posted 5 months ago
Hi Mirjam, Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the chairs and that shipping to Germany was fast. We’d be delighted to help with your next order. Warm regards, The Fusion Living Team
Posted 4 months ago
Extremely helpful staff. Customer service, from start to finish was timely and nothing was too much trouble. I would certainly recommend Fusion Living and hope to use them again.
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Posted 5 months ago
Thank you for your wonderful review! We’re glad our staff were helpful and that you found the service timely from start to finish. We look forward to assisting you again in the future. Kind regards, The Fusion Living Team
Posted 4 months ago
The team couldn't have been more knowledgeable and kind. Nothing was too much trouble. This was my third purchase from Fusion Living, I dare say there will be many more! Thank you!
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Posted 5 months ago
Hi there, Thank you for your wonderful review! We’re thrilled to hear the team was knowledgeable and kind, and that you’ve enjoyed multiple purchases with us. We look forward to welcoming you back for many more. Kind regards, The Fusion Living Team
Posted 4 months ago
Great customer service and fantastic dining chairs.
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Posted 5 months ago
Thanks for your great review! We’re thrilled you loved the dining chairs and our customer service. Kind regards, The Fusion Living Team
Posted 4 months ago
Ordering and delivery process went smoothly.
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Posted 5 months ago
Hi Steve, Thanks for your great review! We’re really glad to hear the ordering and delivery went smoothly. Kind regards, The Fusion Living Team
Posted 4 months ago
excellent quality and worth the wait
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Posted 5 months ago
Hi there, Thank you for your fantastic review! We're thrilled you enjoyed the quality and that the wait was worth it. Kind regards, The Fusion Living Team
Posted 4 months ago
Easy ordering and info, delivery on time, happy with product.
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Posted 5 months ago
Hi Karen, Thank you for your wonderful 5-star review! We're so glad to hear that you found the ordering process easy and that your delivery was right on time. We truly appreciate your feedback and look forward to serving you again soon. Best wishes, The Fusion Living Team
Posted 5 months ago
The service as excellent. I ordered on a Sunday then realised I had made a mistake on the order so emailed and received an email back the next day sorting it all out. Order arrived that Wednesday. My chairs are lovely and good quality and excellent value. Very happy all round
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Posted 5 months ago
Hi Ruth, Thank you so much for your amazing 5-star review! We're delighted to hear that you had a great experience with our service and that everything was sorted out swiftly for you. It's wonderful to know that you're happy with your lovely chairs and found them to be good quality and excellent value. We truly appreciate your feedback and hope to serve you again soon! Kind regards, The Fusion Living Team
Posted 5 months ago
I spent nearly £1810.75 and bought 22 x Fusion Living Soho Plastic Dining Chair with Squared Dark Wood Legs (11 x red and 11 x black) and 4 x Fusion Living Soho Plastic Bar Stool with Dark Wood Legs (2 x red and 2 x black with dark wooden legs), for my restaurant. Since day 1 we had issues with the wooden legs, couple of them were replaced. Legs are ment for repeated use, not strong to hold the weight. As the jointsvare not glued or fixed properly it becomes loose. Now all 26 chairs are broken and I had to replace all.
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Posted 6 months ago
Purchased 4 Chelsea swivel chairs from Fusion.Very happy with the product to go with our existing tulip table. Carley and Michelle were great to deal with from initial enquiry to viewing and purchase Would use again and recommend
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Posted 6 months ago
Hi Trevor, Thank you for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your Chelsea swivel chairs and that Carley and Michelle were able to assist you so well throughout your journey with us. Your recommendation means a lot, and we can’t wait to welcome you back for any future needs. Enjoy your beautiful new setup! Kind regards, The Fusion Living Team
Posted 5 months ago
We were really pleased with our chairs.It was a pleasure to get the phone answered right away by a person instead of a recording.The packaging was really done well .
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Posted 6 months ago
Hi Patricia Thank you for your wonderful 5-star review! We're delighted to hear that you are pleased with your chairs and that our customer service team made a positive impression. We love to speak to our customers over the 'phone as we know how important this interaction is, especially in such a digital world that we now live in. We also take great pride in our packaging, so it's fantastic to know that it met your expectations. We hope you enjoy your new chairs and hope to see you again in the future. Warm wishes, Team Fusion!
Posted 6 months ago
I’ve got so much help from Michelle, a customer service and sales manager. I had to do my house photoshoot and viewing to sell my house. I needed matching chairs urgently, and thanks to her i got the items on time and successfully finished tasks. Thank you Michelle.
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Posted 6 months ago
Hi Dylana Thank you for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that Michelle was able to assist you so effectively and that you successfully completed your house photoshoot and viewing. Your satisfaction is our top priority, and it’s wonderful to know we could help you at such a crucial time. We hope we can help you again in the future. Warm wishes, Team Fusion Living
Posted 6 months ago
I was firstly impressed with the professionalism of the Fusion Living staff in handling my initial enquiries. As a result I place my order and the tulip chairs were exactly what I wanted. A small bump in the road was speedily resolved. I would have no hesitation in recommending Fusion Living for your furniture needs.
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Posted 6 months ago
Hi Leslie Thank you for your 5-star review. It means the world to the team here at Fusion. We are so pleased that you are happy with the service we provided and also your new chairs. We hope that we can help you again in the future. Thank you once again. Best wishes Team Fusion!
Posted 6 months ago
Très belles chaises « tulipes », confortables et design. Une mention particulière au service client de Fusion Living Michele et Carlita pour leur professionnalisme
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Posted 6 months ago
Bonjour Géraldine, Merci beaucoup d'avoir pris le temps de nous laisser un excellent avis. Nous apprécions beaucoup vos commentaires et nous les avons partagés avec l'équipe. C'est très important pour nous de savoir que nos clients sont satisfaits de nos produits et services. Au plaisir de vous revoir. Cordialement Fusion Living Hi Geraldine Thank you so much for taking the time to write an excellent review for us. We really appreciate the feedback and this has been shared with the team. It means the world to us, to know that our customer's are happy from a product and service point of view. We hope to see you again in the future. Best wishes Fusion Living
Posted 6 months ago
High quality product. Excellent customer service.
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Posted 6 months ago
Thank you so much for your wonderful review, Sue! We're thrilled to hear that you found our product to be of high quality and appreciated our customer service. Your satisfaction is our top priority, and we really value your support. Warm regards, Team Fusion Living
Posted 6 months ago
Fusion Living is rated 4.8 based on 1,675 reviews