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Furniture World Reviews

4.6 Rating 908 Reviews
91 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,859
 Metrics Info
4.6
Based on 908 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Anonymous
Verified Buyer
“Great communication and service”
Helpful Report
Posted 1 year ago
Garry C
Verified Buyer
“I bought this just 1 week ago, now it's £30 cheaper, it was supposed to be on offer when I bought it”
Helpful Report
Posted 1 year ago
Mary P
Verified Reviewer
“Excellent customer service. Most helpful yet not intrusive staff. We have just ordered a sofa bed and I was informed immediately one arrived for viewing. Pleasant store to wander round. Thank you Matt.”
Helpful Report
Posted 1 year ago
Mrs Susan W
Verified Buyer
“Good delivery service. Well packaged”
Helpful Report
Posted 1 year ago
Mrs Laura P
Verified Buyer
“Item is lovely and communication with delivery was brilliant. Thanks”
Helpful Report
Posted 1 year ago
Mrs Stephanie C
Verified Buyer
“Exquisite service. I phoned up to ask about delivery options and the possibility of having the table built as it’s very heavy. The customer service was amazing, I spoke to a lovely lady on the phone. All email communication was also very pleasant. Thank you to the team!”
Helpful Report
Posted 1 year ago
Mr Mark H
Verified Buyer
“Excellent product . Ordered on line no issues with the quality. Delivery was on time.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I had been browsing online but preferred to support my local store. Scott was very helpful in showing chairs specific to my requirements, he gave me time to try them out which helped me make my decision for the one that was right for me. The process was smooth and easy I will definitely be returning for future furniture purchases.thank you”
Helpful Report
Posted 1 year ago
Mr Raymond G
Verified Buyer
“Purchased the Winchester t.v unit and it was delivered in perfect condition fixed the legs on and it’s looks great.I spoke to customer service a few times and they were brilliant. They definitely know their business and put the customer first .I was impressed and would not have any hesitation in purchasing from this company in the future.”
Helpful Report
Posted 1 year ago
Wayne T
Verified Buyer
“Quick and easy ordering from Furniture World.Delivery company was polite ,friendly and kept me informed of ETA”
Helpful Report
Posted 1 year ago
Mrs Valerie S
Verified Buyer
“Excellent service ordered online kept us up to date as to when it would be delivered,when made it was delivered exactly as they promised Very pleased with the suite and the price and quality Would definitely recommend them to anyone .”
Helpful Report
Posted 1 year ago
Mr PAUL S
Verified Buyer
“All communication was prompt, polite and clear making the whole process smooth. The delivery was earlier than expected which was a bonus but again, we had no problems arranging things”
Helpful Report
Posted 1 year ago
Mr Roger P
Verified Buyer
“Overall very good only complaint is slowness of chasing replacement feet”
Helpful Report
Posted 1 year ago
Mrs Angela M
Verified Buyer
“Delivered on time , delivery team very polite and helpful”
Helpful Report
Posted 1 year ago
Mrs Jo A
Verified Buyer
“Lovely - very happy with gorgeous sofa. It took a while but worth the wait.”
Helpful Report
Posted 1 year ago
Dr Emily H
Verified Buyer
“We are so happy with our new bed. Excellent quality and brilliant delivery service”
Helpful Report
Posted 1 year ago
Alex S
Verified Buyer
“Quick delivery and very well packaged to avoid damaging it. Will be using you again for future items.”
Furniture World 5 star review on 14th April 2025
Helpful Report
Posted 1 year ago
Nicola H
Verified Buyer
“I first had contact via live chat to ask some questions, after I ordered I changed my mind and contacted them by email and they changed my order no problem. Delivery was quicker than I had been quoted elsewhere for the same product, very satisfied with the service”
Helpful Report
Posted 1 year ago
Mrs Denise S
Verified Buyer
“The service was 100% from start to finish. I would definitely buy again from Furniture World”
Furniture World 5 star review on 31st March 2025
Helpful Report
Posted 1 year ago
Mr John N
Verified Buyer
“Good service, sample sent for colour match and order and delivery ( A1) was good”
Helpful Report
Posted 1 year ago
Furniture World is rated 4.6 based on 908 reviews
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