Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 650 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 27th May 2025

Mr Martin H

Furniture World 5 star review on 23rd May 2025

Sue L

Furniture World 5 star review on 17th May 2025

Kym H

371

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my purchase. I love it 😀”

Furniture World 5 star review on 17th October 2020

Helpful Report

Posted 4 years ago

Hi Nicola, thank you for taking the time to send us this amazing image of your new console table! We are delighted that you are happy with your piece of furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“we recieved all of our items nest of tables and tv stand and sideboard all in great condition it take too long at all to recieve the items we are very happy with all our items”

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Posted 4 years ago

Hi Claire, Thank you for taking the time to give us this five star review. We are delighted that you are happy with your new furniture. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Very happy with my tv cabinet after shopping around saw this which is similar to other cabinets of a much higher price,so glad to have found this company excellent product and service.”

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Posted 4 years ago

Hi Caron, Thank you for taking the time to give us this five star review. We are delighted that you are happy with your new furniture. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Very quick on delivery, very helpful, Highly recomended”

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Posted 4 years ago

Hi Robin, Thank you for taking the time to give us this five star review. We are delighted that you are happy with your new furniture. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Excellent service very helpfull.”

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Posted 4 years ago

“Very pleased with my t v unit very fast service I would recommended you to my friends all so I will purchase some more furniture in the near future thank you”

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Posted 4 years ago

Hi Pauline, Thank you for taking the time to give us this five star review. We are delighted that you are happy with your new furniture. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“good furniture at a very good price,delivered on time .a query i had was sorted out without a quibble”

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Posted 4 years ago

Hi Barry, thank you for taking the time to give us this amazing review. We are delighted that you are happy with your order and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Very pleased with my purchase , looks more expensive than it was . Great customer service from Saffii who got back to me in minutes after I contacted them to say I couldn’t track my delivery . The carrier hadn’t updated their system and Saffii sorted it almost immediately .”

Furniture World 5 star review on 1st October 2020

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Posted 4 years ago

“Extremely pleased with this purchase. I was looking for a compact, solid wood, pre assembled bookcase for a small home office. Also, turnaround time and quick delivery were a priority. The product looks great, arrived within 2 days and is sitting proudly in the home office. The dimensions of the bookcase means it is a little unstable but wall fasteners are supplied if you feel necessary. I have not used the fasteners as bookcase is tucked away in a private office. All in all, delighted with this product. Thank you.”

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Posted 4 years ago

“First class all from everybody”

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Posted 4 years ago

Hi David, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with the service you received here at Oak City and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Fantastic company, had a slight problem with my CD rack, which was rectified quickly and efficiently. Very quick delivery, well packed and great communication re delivery. Lovely and well made CD/DVD storage unit. Highly recommended and great customer service. Thank you.”

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Posted 4 years ago

Hi Kevin, Thank you for leaving us this five star review. We are delighted that you are happy with your new CD/DVD unit and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“I have recently bought furniture from the store in Plymouth. They are helpful and efficient and will do all they can to help. I dealt with Don and what a nice gentleman. Good experience all round.”

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Posted 4 years ago

“Excellent service. Fast delivery. Ordered late Sunday night, delivered Tuesday. Well packaged. Lovely item, very pleased with it. My relative was so impressed that she ordered the exact same item, and also received excellent service. Thank you 😊”

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Posted 4 years ago

Hi Dawn, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new product and your relative also liked the product and got one themselves! We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Very quick and efficient service. Kept fully informed during the whole process.”

Furniture World 5 star review on 6th September 2020

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Posted 4 years ago

Hi Teresa, thank you for leaving this review and attaching this amazing image. We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Fab tv unit .Great price ,service and quality”

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Posted 4 years ago

Hi Helen, Thank you for taking the time to leave us this review. We are delighted you are happy with your new TV Unit. We hope to hear from you again soon Kind Regards, Ethan

Posted 4 years ago

“Very good customer service easy to get through and talk if any queries, highly recommended”

Furniture World 5 star review on 30th August 2020

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Posted 4 years ago

Hi Amanda, Thank you for leaving this review and attaching this amazing image! We are delighted you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

“Delivery was very quick and problem free. Very pleased with my new furniture. Service was very good”

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Posted 4 years ago

Hi Lorraine Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Very well made. Looks perfect”

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Posted 4 years ago

Hi, Thank you for taking the time to give us this five star review and attach this amazing picture. We are delighted you are happy with your new TV Unit. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“A lovely piece of furniture. Lots of positive comments about how it compliments my lounge. I love it and a bargain price too. The bookcase was delivered quickly and as described on the website. Thank you”

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Posted 4 years ago

Hi Mrs Kay, Thank you for taking the time to leave us this amazing review and attaching an image also! We are delighted you are happy with your new bookcase. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Order came well packed . Better than expected really like it ,like the big drawer .”

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Posted 4 years ago

Hi Mrs Murfin, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your order. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

Furniture World is rated 4.7 based on 650 reviews