Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 619 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and information provided on request. Good arrived promptly and well packed. Overall first class service.”

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Posted 5 years ago

Hi William, Thank you for your review it is appreciated.

Posted 5 years ago

“Excellent speedy delivery”

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Posted 5 years ago

Thank you for your review it is appreciated.

Posted 5 years ago

Thank you for your kind review, we love to hear from our customers and appreciate the time taken to let us know your thoughts.

Posted 5 years ago

“Quality service, from ordering to getting the delivery. Kept me informed every step of the way. Well wrapped as well. Would’ve highly recommend”

Furniture World 5 star review on 17th June 2019

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Posted 5 years ago

“Excellent service....... kept up to date via email the whole way through. Received a call to confirm a day for delivery then email to confirm time slot. Sideboard is absolutely beautiful and arrived well packed to prevent any damage during shipping”

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Posted 5 years ago

Hi Natalie, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Great service side board is exactly what I wanted, delivery was great thanks”

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Posted 5 years ago

Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“The nabraska small sideboard,lamp table and TV unit are if high quality and delivery as stated Will ship again.love it .”

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Posted 5 years ago

Hi Christine, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent service when I purchased my table extremely happy with the item when I opened it the item was even better then I thought”

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Posted 5 years ago

“Fast shipping, good communication.”

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Posted 5 years ago

Hi Jakub, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Good products, easy to navigate site and purchase arrived as described.”

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Posted 5 years ago

Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent Service. What more do you need?”

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Posted 5 years ago

Hi Richie, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“First class from placing order to delivery. As good as any other product purchased over many years from a variety of suppliers.”

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Posted 5 years ago

Hi Richard, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Good quality furniture with free delivery. Love my new TV Stand and Bookcase.”

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Posted 5 years ago

Hi, Thank you so much for your kind review, we would love to see what it looks like in its new home. If you would like to send us an image of your new TV Stand and Bookcase to help inspire others that would be great. Please send it to; Sales@Oakcity.co.uk or Tag us on Instagram with #MyOC or @oakcitycornwall

Posted 5 years ago

“Excellent service and delivery. I was kept informed of when delivery was expected. Two men carried the cupboard in and it was very well packaged. Really pleased with the service”

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Posted 5 years ago

That's great to hear Lynne and we hope to see you again in the future. Thanks, Dave

Posted 5 years ago

“Great product, good quality, delivered quickly.”

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Posted 5 years ago

Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Could not be any better.”

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Posted 5 years ago

Hi Amanda, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“We have purchased 2 items of furniture and are highly delighted with the quality. The customer service is impeccable, I would highly recommend.”

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Posted 5 years ago

Hi Yvonne, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent service.ordered Tuesday came Wednesday packed so well thank you.”

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Posted 5 years ago

“Looked at this furniture and straight away knew it's what we wanted . Good quality and good value . Really pleased with our purchase.”

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Posted 5 years ago

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Furniture World 4 star review on 25th April 2019

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Posted 5 years ago

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Posted 5 years ago

Furniture World is rated 4.7 based on 619 reviews