Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 650 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 27th May 2025

Mr Martin H

Furniture World 5 star review on 23rd May 2025

Sue L

Furniture World 5 star review on 17th May 2025

Kym H

371

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service that was very responsive to my requirements.”

Helpful Report

Posted 5 years ago

Hi Dean, Thank you for your review, we always appreciate the feedback. We are glad you like your new piece of furniture and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

“The service was Very good and fast delivery too.”

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Posted 5 years ago

Hi John, Thank you for your review, we always appreciate the feedback. We are glad you like your new piece of furniture and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

“received quickly delivered when stated very well packaged”

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Posted 5 years ago

Hi Ray, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent service and excellent communication. Although I had to return the item because it was damaged, it was dealt with very efficiently and I am very happy with item”

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Posted 5 years ago

Hi, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent service from start to finish. Delivery was so quick.”

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Posted 5 years ago

Thank you, Donna.

Posted 5 years ago

“Had to speak to customer services regarding my order as going in holiday. Very helpful and answered my query promptly”

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Posted 5 years ago

Hi Sarah, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Great service answered questions immediately and altered a delivery slot with no quibble.”

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Posted 5 years ago

Hi Tanya, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Product came quickly and well packaged.”

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Posted 5 years ago

Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Fantastic service - dispatch and delivery super quick!”

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Posted 5 years ago

Hi Olivia, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Service was excellent, prompt competent delivery, and an easy transaction.”

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Posted 5 years ago

Hi Patricia, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent customer service and super quick delivery!”

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Posted 5 years ago

Hi Sadie, Thank you for your review, we appreciate you taking the time out to give us feedback on our customer service. Thanks, Dave

Posted 5 years ago

“Excellent customer service - delivered next day! Lovely quality item and surprisingly a lot of storage in the end cupboards. Really nice looking oak top and very pale grey colour. Very pleased with everything.”

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Posted 5 years ago

Hi Sadie, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Fast delivery quality product will buy again”

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Posted 5 years ago

Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Very happy with my TV unit , excellent quality for the price and arrived well packaged, delivery was quick and as arranged , no complaints at all .”

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Posted 5 years ago

Hi Diane, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent service, really prompt delivery and the goods were well packaged.”

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Posted 5 years ago

Hi Hilly, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Swift and easy transaction, will use again. Kept me advised of delivery etc. Would recommend.”

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Posted 5 years ago

Hi Patricia, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Good product at a good price. Fully matched expectations. Delivery quick and on-time via Parcelforce (who need to come into the 21st century and include a delivery time in their app. Who’s going to wait-in all day?).”

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Posted 5 years ago

Thank you for your review it is appreciated. Apologies for the lack of accuracy with the courier, this is unfortunately out of our control.

Posted 5 years ago

“quick service arrived well packaged no damage”

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Posted 5 years ago

Thank you for your review it is appreciated.

Posted 5 years ago

“Easy to order on line. Informed that the items ordered were to be delivered 48 hours later, just as the website said-most impressed. I have never used them before so was a bit reluctant at first, but am glad I did and would definitely use them again.”

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Posted 5 years ago

Hi Hilly, Thank you for your review it is appreciated.

Posted 5 years ago

“The service was brilliant. Product arrived after 1 day - free Postage.”

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Posted 5 years ago

Thank you for your review it is appreciated.

Posted 5 years ago

Furniture World is rated 4.7 based on 650 reviews