Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 808 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

Write Your review

Tell us how Furniture World made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture World 5 star review on 23rd January 2026

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, easily negotiated website and speedy delivery. Expertly packaged goods to arrive in perfect condition.”

Helpful Report

Posted 4 years ago

Hi Marese, Thank you for taking the time to give us this review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“Even though the delivery was delayed as a result of COVID, Zia from Furniture World kept me informed on what was happening. Very happy with the service, responded to my emails quickly. Recommend!”

Furniture World 5 star review on 23rd October 2021

Helpful Report

Posted 4 years ago

Hi Elaine, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Excellent service! Customer services could not have been more helpful Product arrived swiftly and excellent communication from carrier Thanks a lot Furniture World we will be buying again soon :)”

Helpful Report

Posted 4 years ago

Hi Mike, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Ordered a sideboard Saturday delivered Wednesday. Excellent service and a great price would highly recommended.”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“I cannot rate the customer service at the Newquay Store enough, Sue and her team went above and beyond to help us choose the right mattress, there were so many choices and things to consider but they made the process easy. Super friendly local business, will be recommending to friends and family.....”

Helpful Report

Posted 4 years ago

Hi Sarah, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your visit to our Newquay store and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“Great service. No complications and easy to follow ordering online. Great communication. Quick, efficient and would highly recommend.”

Furniture World 5 star review on 10th October 2021

Helpful Report

Posted 4 years ago

Hi Joanne, Thank you for taking the time to send us this amazing review and attaching an image. We are delighted that you are happy with your new mattress and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Great service!”

Helpful Report

Posted 4 years ago

Hi Carlus, Thank you for taking the time to give us this great review. We are delighted that you are happy with the service here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Excellent service from Tim of furniture world St austell for sourcing and supplying Penwithick Community Hall with new chairs.Well beyond our expectations Thankyou.Many thanks toJason and Morgan for delivering the chairs ,unpacking and assembling them. Many thanks well done.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to leave us this great review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“I recently purchased a wine cabinet from you on line from Amazon. It arrived within 3 days and the packaging was second to none, so it arrived in beautiful condition. It is lovely and fits perfectly in the position it was intended for in my home. Thankyou so much.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to leave us this amazing review. We are delighted that you are happy with your new wine cabinet and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“Everything at hand. Luxury”

Helpful Report

Posted 4 years ago

Hi Isabel, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“Excellent service”

Furniture World 5 star review on 1st October 2021

Helpful Report

Posted 4 years ago

Hi Isabel, Thank you for sending in this amazing image of your new sofa! We are delighted you are happy with your new sofa and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“Excellent product, excellent service, from ordering to delivery, Highly recommend”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to send us this amazing image! We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Excellent product and delivery”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you for taking the time to give us this review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“Service was 100% no problems at all cast n friendly”

Helpful Report

Posted 4 years ago

Hi Christina, Thank you for this amazing review. We are delighted that you are happy with the service here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Unbelievablefantasticservice from Steven in the Truro branch CAN'T THANK HIM ENOUGH Will always go to furniture world now.Couldn't be better Desrve 10 stars”

Helpful Report

Posted 4 years ago

“very swift delivery ,well packaged. Really nice piece of furniture just what I was looking for.”

Helpful Report

Posted 4 years ago

Hi Sally, Thank you for taking the time to give us this amazing review! We are delighted that you are happy with your new furniture and we hope to hear from you again soon! Kind Regards, Ethan

Posted 4 years ago

“Easy ordering process. Really fast delivery with tracking updates Delivery and packaging 5 stars”

Furniture World 5 star review on 3rd June 2021

Helpful Report

Posted 4 years ago

Hi Trudy, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new TV Unit and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Lovely furniture order was easy, fast delivery, item was well packed, very happy with the quality”

Helpful Report

Posted 4 years ago

Hi Julie, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan

Posted 4 years ago

“Easy ordering and prompt delivery”

Furniture World 5 star review on 14th May 2021

Helpful Report

Posted 4 years ago

Hi Alastair, thank you for giving us this amazing review and sending in this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Great service and fast delivery.”

Furniture World 5 star review on 12th May 2021

Helpful Report

Posted 4 years ago

Hi Martin, thank you for giving us this amazing review and sending in this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

Furniture World is rated 4.7 based on 808 reviews