Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 650 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 27th May 2025

Mr Martin H

Furniture World 5 star review on 23rd May 2025

Sue L

Furniture World 5 star review on 17th May 2025

Kym H

371

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service. What more do you need?”

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Posted 6 years ago

Hi Richie, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“First class from placing order to delivery. As good as any other product purchased over many years from a variety of suppliers.”

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Posted 6 years ago

Hi Richard, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Good quality furniture with free delivery. Love my new TV Stand and Bookcase.”

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Posted 6 years ago

Hi, Thank you so much for your kind review, we would love to see what it looks like in its new home. If you would like to send us an image of your new TV Stand and Bookcase to help inspire others that would be great. Please send it to; Sales@Oakcity.co.uk or Tag us on Instagram with #MyOC or @oakcitycornwall

Posted 6 years ago

“Excellent service and delivery. I was kept informed of when delivery was expected. Two men carried the cupboard in and it was very well packaged. Really pleased with the service”

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Posted 6 years ago

That's great to hear Lynne and we hope to see you again in the future. Thanks, Dave

Posted 6 years ago

“Great product, good quality, delivered quickly.”

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Posted 6 years ago

Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Could not be any better.”

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Posted 6 years ago

Hi Amanda, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“We have purchased 2 items of furniture and are highly delighted with the quality. The customer service is impeccable, I would highly recommend.”

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Posted 6 years ago

Hi Yvonne, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Excellent service.ordered Tuesday came Wednesday packed so well thank you.”

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Posted 6 years ago

“Looked at this furniture and straight away knew it's what we wanted . Good quality and good value . Really pleased with our purchase.”

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Posted 6 years ago

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Furniture World 4 star review on 25th April 2019

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Posted 6 years ago

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Posted 6 years ago

“really like the furniture but the delivery service from dx delivery was very poor. told delivery woukd be thursday 11th April bo delivery then promised would be with me within the hour at 3pm on 12th. By 6pm still no delivery. 2 days wasted. eventually arrived on Monday 15th.”

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Posted 6 years ago

“Excellent quality and fast delivery very pleased!”

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Posted 6 years ago

“Good service but mislead by the description of sideboard with solid oak top. The top is all oak but it’s not solid the edges are solid but it’s a thin piece of oak in the middle with timber batting underneath to support it and sounds hollow when touched.definetly not solid center more of a veneer thickness size of oak on battens. Very patchy spray paint finish to the side board and the draws will not sit in the center of opening when shut, leaving the gaps uneven. Poor joinery work, patched and sprayed to barely passable standard with roughly routered grooves on the top of the oak counter. But for the money it’s not a bad product. The company itself was great to deal with and great delivery service. Just let down buy the quality of product compared to description and compared to others I’ve viewed. It’s £100 cheaper than others but it shows”

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Posted 6 years ago

“Very pleased with my TV unit. The quality is very good and looks lovely in my room. Very good service. I will definitely be ordering from you again.”

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Posted 6 years ago

“Firstly, it took from purchase on the 7th April to the 17th for delivery. After unpacking the box I realised that I had been sent the wrong goods and it's going to be the 25th before the replacement arrives. It was a nightmare repackaging the wrong cupboard and although the customer service person was really apologetic and polite, this whole episode has been very disappointing. I appreciate the £20 off next purchase but I'm not sure I would shop here again.”

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Posted 6 years ago

“Excellent quality product. Nice packing”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“excellent service and the quality of furniture is fantastic”

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Posted 6 years ago

“Fantastic. Everything about the process and the products are brilliant. Well packaged so no damage to the products in transit. Very pleased so we purchased more. Thank you”

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Posted 6 years ago

Furniture World is rated 4.7 based on 650 reviews