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Furniture World Reviews

4.6 Rating 946 Reviews

91 %

of reviewers recommend Furniture World

Company Reviews

Product Reviews

4.6

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 28th August 2026

Furniture World 5 star review on 28th August 2026

Furniture World 5 star review on 28th August 2026

Furniture World 5 star review on 30th June 2026

Furniture World 5 star review on 29th May 2026

Furniture World 5 star review on 29th May 2026

Furniture World 5 star review on 29th May 2026

397

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sofa that we've ordered looks good quality, just when getting delivered sofas we're not handled the best in a van. Look like 9ne of them fell down from a different place”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Great customer service from Charlotte after an initial mix up with delivery (curriers fault). Charlotte communicated well and dispatched a replacement item immediately.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Saw the orla keily sofas at another retailer but found I saved about £500 by going thru Furniture world. Ordered swatches, placed order on line. Verification and communication was fantastic all way thru. Sofas arrived today and even more pleased with them. Stunning colour ( blue velvet), really comfy. Could not praise enough the whole process.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Good comms - kept updated re. Delivery date etc.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Excellent service from Furniture World. Coffee table was delivered to Scotland. Kept informed of delivery schedule. Arrived on time. Really please with table which is good quality and customer service. Thankyou.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Competitive pricing, good communication, great delivery service”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Great customer service and gorgeous sofa! Thank you very much”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Very good service. We were kept very well informed about our order, and delivery.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Great service & price, delivered within the week with good comunication.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Excellent service with regular and prompt communication.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Furniture World service was great, had a problem with the product when received and was taken care off very quickly with the issue solved, Excellent customer service.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“This is my second order, and on both occasions, communication and delivery have been faultless.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Item arrived in good time and well packaged”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“first class item delivered within two days would highly recomemmend”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Despite slight delivery delay which was expected anyway due to the Christmas period, the whole process was smooth. The quality of the dinning table and leather chairs is absolutely excellent.”

Furniture World 5 star review on 6th January 2023

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“The customer service team are brilliant and very friendly.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“After looking all around for matching bedside tables for our bedroom suit we found them on Furniture World. Very easy to order and the communication was top notch. Delivery was within their predicted time frame and delivery was well communicated. Excellent service.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“I am delighted with trio-side tables and appreciated the care with the meticulous packaging and the helpful courier who lifted it into the porch. The tables are beautifully made and well designed as well as useful. YES, 100%”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

“Great prices, website easy to navigate, good communication throughout the time from placing order to delivery”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 3 years ago

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Furniture World is rated 4.6 based on 946 reviews