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Furniture World Reviews

4.7 Rating 921 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,875
 Metrics Info
4.7
Based on 921 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael C
Verified Buyer
“Great customer service from Charlotte after an initial mix up with delivery (curriers fault). Charlotte communicated well and dispatched a replacement item immediately.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Rachel W
Verified Buyer
“Saw the orla keily sofas at another retailer but found I saved about £500 by going thru Furniture world. Ordered swatches, placed order on line. Verification and communication was fantastic all way thru. Sofas arrived today and even more pleased with them. Stunning colour ( blue velvet), really comfy. Could not praise enough the whole process.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Lindsey B
Verified Buyer
“Good comms - kept updated re. Delivery date etc.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mr Paul S
Verified Buyer
“Excellent service from Furniture World. Coffee table was delivered to Scotland. Kept informed of delivery schedule. Arrived on time. Really please with table which is good quality and customer service. Thankyou.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Anonymous
Verified Buyer
“Competitive pricing, good communication, great delivery service”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Ms F
Verified Buyer
“Great customer service and gorgeous sofa! Thank you very much”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Ms C
Verified Buyer
“Very good service. We were kept very well informed about our order, and delivery.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Peter V
Verified Buyer
“Excellent”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mr Mark W
Verified Buyer
“Great service & price, delivered within the week with good comunication.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mrs Samantha W
Verified Buyer
“Excellent service with regular and prompt communication.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Anonymous
Verified Buyer
“Furniture World service was great, had a problem with the product when received and was taken care off very quickly with the issue solved, Excellent customer service.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
MISS Justine W
Verified Buyer
“This is my second order, and on both occasions, communication and delivery have been faultless.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mr Peter W
Verified Buyer
“Item arrived in good time and well packaged”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mr ALAN G
Verified Buyer
“first class item delivered within two days would highly recomemmend”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mr Lukasz J
Verified Buyer
“Despite slight delivery delay which was expected anyway due to the Christmas period, the whole process was smooth. The quality of the dinning table and leather chairs is absolutely excellent.”
Furniture World 5 star review on 6th January 2023
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mrs Danielle A
Verified Buyer
“The customer service team are brilliant and very friendly.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mr Keith A
Verified Buyer
“After looking all around for matching bedside tables for our bedroom suit we found them on Furniture World. Very easy to order and the communication was top notch. Delivery was within their predicted time frame and delivery was well communicated. Excellent service.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Moira S
Verified Buyer
“I am delighted with trio-side tables and appreciated the care with the meticulous packaging and the helpful courier who lifted it into the porch. The tables are beautifully made and well designed as well as useful. YES, 100%”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Ms S
Verified Buyer
“Great prices, website easy to navigate, good communication throughout the time from placing order to delivery”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Mrs Susan R
Verified Buyer
“Wonderful speedy service. Well protected from damage in transit. I have never received a furniture item so quick! A lovely small sideboard, very well made. Very happy customer. Will not hesitate making further purchases from you.”
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 3 years ago
Furniture World is rated 4.7 based on 921 reviews
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