Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 627 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady i spoke to was very polite and helpfull.”

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Posted 6 years ago

Hi Paula, Thank you so much for your kind review and we hope we hear from you again in the future. Thanks, Dave

Posted 6 years ago

“I love it ,it came made up,very nice looking and sturdy table very well made came with in days would recommend Would recommend”

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Posted 6 years ago

“I ordered the Nebraska Modern Oak extending table, I am so pleased with my purchase it is very well made and looks beauiful, had loads of comments from friends and family about it. It was well packed and the delivery service was exceptional. The lady who answered the phone to me was very helpful and pleasant. I will definately buy from here again.”

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Posted 6 years ago

“Excellent communication from the point of ordering to delivery. Items were well packaged and superb quality.”

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Posted 6 years ago

“Excellent service product is perfect, thank you.”

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Posted 6 years ago

“Yes was absolutely delighted with my Arklow oak tv stand and coffee table. Beautiful quality, well packaged, fast delivery and was kept well updated re: delivery times. Am now looking at matching dining table and chairs and small sideboard (hopefully the latter will be back in stock soon) .”

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Posted 6 years ago

Hi Hilary, Thank you for leaving us such a good review. We are so glad that you received a service that you are happy with and that you will be coming to us again in the future. Thanks, Dave

Posted 6 years ago

“Perfect for extra storage in our kitchen.”

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Posted 6 years ago

“Ordered on the Wednesday afternoon, email and phone call immediately confirming delivery for the Friday. Numerous texts and emails about delivery. Driver then called to say he was on his way. He carried it into the room of choice. It was packaged really well. Came out of the box already made up. Lovely TV stand, love it! Lots expensive”

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Posted 6 years ago

“Great customer service. Speedy delivery. Very happy with the quality of the coffee table. Only little gripe was we were left with an extreme amount of packaging to dispose of but overall happy customers”

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Posted 6 years ago

“Second item purchased..e Easy simple transaction and speedy delivery . Item perfect for space in my home. Great quality”

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Posted 6 years ago

Hi Julie, Thank you for taking the time to leave a review and we are glad that you were happy with our service. Thanks, Dave

Posted 6 years ago

“Lovely piece of furniture, great price and brilliant service keeping informed of delivery time and day, thank you”

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Posted 6 years ago

“Fantastic quality. Exactly as described on the website. Polite delivery personnel . Very happy. Thank you.”

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Posted 6 years ago

“Really nice well built set of tables well pleased thank you”

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Posted 6 years ago

“excellent value, arrived as promised, helpful delivery guys...furniture far better quality than expected ,well packaged. 10/10”

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Posted 6 years ago

“Lovely well made piece of furniture at a very good price.”

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Posted 6 years ago

“We were kept informed about delivery time by phone call and text.”

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Posted 6 years ago

“Received arklow 180 cm tv unit with nest tables and have to to say we love it. Great quality and very very well made. We changed are minds after making order and decided we wanted grey and not natural wood and customer service was great with no fuss .....Not even long wait on hold :) We paid the extra for Saturday delivery and had no problems and was given our 2 hour delivery window by text night before and call from driver when on way. Very happy customer .thank you :)”

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Posted 6 years ago

Thank you so much for taking the time to write such a wonderful review. Thank you Martin.

Posted 6 years ago

“Responsive to queries, timely delivery and great value.”

Furniture World 5 star review on 17th January 2019

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Posted 6 years ago

“Quick service and great quality pieces. Very happy!”

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Posted 6 years ago

Thank you so much, Louise, for taking the time to leave us a review. Many thanks from the whole team.

Posted 6 years ago

“I placed my order when the item was out of stock but Alix did everything she could to expedite my order. I was kept up to date with the state of my order and as soon as stock was available the delivery was prompt. I can’t speak too highly of their service and the quality of the item I purchased.”

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Posted 6 years ago

Thank you so much for taking the time to leave us a review, Anthony. We will be sure to pass on the praise to Alix in our sales team. Many thanks

Posted 6 years ago

Furniture World is rated 4.7 based on 627 reviews