Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 622 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service and easy to order, delivery was fast and very polite drivers”

Furniture World 5 star review on 14th May 2020

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Posted 4 years ago

“Excellent service - the packaging was the best I've seen - no chance of damage.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Absolutely gorgeous furniture all I had to do was screw the handles on so very pleased with my nebraska mini sideboard and TV unit.. And I must say super fast delivery thank you”

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Posted 5 years ago

“Ordering was simple, quick and easy. Received prompt online messages regarding my questions. Free delivery was a good bonus”

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Posted 5 years ago

“Excellent delivery time”

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Posted 5 years ago

“Absolutely first class service couldn’t fault anything from order to delivery”

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Posted 5 years ago

“Great fast delivery”

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Posted 5 years ago

Hi Rachel, Thank you for taking the time to give us this great five star review! We are delighted that you are happy with our delivery times and we hope to hear from you again soon! Kind Regards Ethan

Posted 4 years ago

“Online purchase easy. Super telephone customer service. Next day delivery.”

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Posted 5 years ago

Hi Jon, Thank you for taking the time to give us this great review. We are delighted that you were happy with with the delivery and customer service you received. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Excellent service from start to finish. Great communication and all promises kept . Thanks.”

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Posted 5 years ago

Hi Steve, Thank you for taking the time to give us this fantastic review! We are delighted that you are happy with the service you received for us here at Oak City and we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Fantastic piece, quick delivery”

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Posted 5 years ago

Hi, Thank you for taking the time to give us this great 5 star review! We are delighted that you are happy with your new piece of furniture and we hope to hear from you again soon! Thanks, Ethan

Posted 5 years ago

“Wine rack as shown,delivery excellent”

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Posted 5 years ago

“Called when I item I ordered was out of stock, call handler checked and advised item would be back in stock within 4 days. Re-ordered 4 days later without any issues.”

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Posted 5 years ago

Hi Russell, Thank you for taking the time to give us this positive review. We are delighted that you had no issues and we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Received my Nebraska 2 Drawer mini sideboard. Absolutely love it. Good quality .fits in my hallway perfectly. Thankyou so much.”

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Posted 5 years ago

Hi Mrs Byers Thank you for your great review. We are thrilled that you are happy with your new sideboard, we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Excellent communication, prompt, efficient service.”

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Posted 5 years ago

Hi Alison, Thank you for taking the time to give us a such a great review. We are delighted that you were happy with the communication and service. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hi Jean, Thank you for taking the time to give us this positive review. We are delighted that you are happy with the service you received from us here at Oak City and we hope to hear from you again soon. Thanks Ethan

Posted 5 years ago

“brought lots of furniture from these always helpful and good service”

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Posted 5 years ago

Hi Michael Thank you again for such a kind review. We are thrilled that you are happy with the service and our products and we hope to hear from again soon. Kind Regards Ethan

Posted 5 years ago

“Excellent I ordered online it came in 4 days”

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Posted 5 years ago

Hi Thank you for taking the time to give us such a great review and we are thrilled that you are happy with your delivery times. We hope you return and shop with us again soon. Kind Regards Ethan

Posted 5 years ago

“Great quality product and service. Will be back.”

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Posted 5 years ago

Hi Stephen, Thank you for taking the time to give us this great review! We are delighted that you have happy with the product you received and the service here at Oak City. We are looking forward to you returning to us again in the future. Kind Regards Ethan

Posted 5 years ago

“. Ordering and delivery were fast and is just what I wanted”

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Posted 5 years ago

Hi Janine, Thank you for taking the time out of your day to give us such a positive review. We are delighted that the delivery and ordering was just what you wanted and we hope that you return soon! Thanks, Ethan

Posted 5 years ago

Furniture World is rated 4.7 based on 622 reviews