Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,421 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,421 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came and tucked out the wrong fuel, tried to charge me extra for putting right fuel in, after speaking to manager they waived that fee, van didn't start well afterwards and the employee shrugged and said must be an air lock in fuel system. Not wanting to help further saying he'd done his job.. well fast forward a few weeks and took to a garage who have confirmed not all fuel was removed, seals damaged, new pcm needed as petrol has damaged its regulator sensor. So now another 500 lighter. Oh not to forget the lies they said on the phone originally to rush me into using this company saying technictian was only 7min away when in reality they were an hour. Wouldn't use again and wouldn't recommend”

Helpful Report

“According to suggestions from trade publications I should have paid half of what I was charged! Chap seemed pleasant but was 30 minutes late due to IT issues! Moral of the story, have contingencies and find a good garage in advance!”

Helpful Report

“Easy to deal with. Answered the phone immediately, no frustrating voice messages to press "1" etc... Excellent understanding of my issue and advice. The engineer who came out (Michael), was absolutely superb. His manner was impeccable and his obvious knowledge of the issue was admiral. He explained things clearly and had my car up and running in just over two hours. Superb service, and I'd highly recommend this company to anyone like me who has limited knowledge of car engines. David.”

Helpful Report

“Excellent service from your engineer”

Helpful Report

“Fantastic service, not cheap but when quoted 13700 by bmw then the price certainly worked. The operative was extremely polite, made me feel 100 times better and I was disappointed I had no actual cash to tip him as he deserved it. In all very happy that I have a car I can now drive, Thsnk you 🙏”

Helpful Report

“Easy to book. Good availability. Fast and good service.”

Helpful Report

“Great, easy and fast”

Helpful Report

“Terrible service the mechanic that was sent out was rude. He try to force me into purchasing the engine cleaner for an extra £30 or else my warranty would be void. This was on top of the £266 I had to pay for the fuel to be removed from tank.”

Helpful Report

“Very good”

Helpful Report

“Put me at ease and made the whole process really easy. I was back on the road in no time.”

Helpful Report

“Very efficient service- short wait for assistance to arrive and engineer explained what he had to do. All sorted within 30 minutes. Just a huge bill to pay for my error!”

Helpful Report

“Patient and understanding advisors. Fast and efficient service. Polite staff”

Helpful Report

“Fuel fixer arrived at the time I was expecting them. Did a good job and I was delighted my problem was able to be sorted. Too costly to let it happen again. Lesson learned.”

Helpful Report

“Absolutely spot on the bloke was who sorted me out. An expensive mistake but you live and learn. Got a call when 20 minutes aways, was more than happy to chat. Explained everything well”

Helpful Report

“Very efficient”

Helpful Report

“The person on the phone was good and informative, but the chap who turned up didn't speak English very well. I was told the price would include £20 of fuel but I was left on empty (range of 19 miles) and the light flashing. I was also offered other products for cash by the driver but it didn't seem legit so I declined. Would have been nice to have been left with a bit of fuel.”

Helpful Report

“Very friendly guy and sorted out problem out in professional manner”

Helpful Report

“Very efficient job well done”

Helpful Report

“The call out was very quick, easily within an hour, the rep was excellent and did a thorough and complete job. Very happy with the service and would be easy to recommend to others.”

Helpful Report

“Your engineer did a first class job and considering the distance he travelled to reach me l didn't have to wait long to get back on the road.”

Helpful Report

Fuel Fixer is rated 4.8 based on 6,421 reviews