Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,684 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,684 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“That was an expensive error - accidentally adding Adblue to fuel tank! The AA towed us to a safe spot to wait for fuel fixer to arrive. The process of draining and cleaning the tank took an hour and then we were on our way”

Helpful Report

AdBlue in the fuel tank is a really easy mistake to make and is certainly a costly one! We're glad the AA got you to a safe spot and that our technician could get everything drained, cleaned and sorted. Thank you for sharing your experience and we wish you safe travels ahead! Warm regards, Aftercare Team

“Couid not fault czaba or your company for such prompt and courteous service,great bit of good humour. Easy company to do business with. Thank you.”

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We'll definitely let Csaba know you appreciated his quick service and good humour! Thanks for the great review and for choosing us. Warm regards, Aftercare Team

“Excellent service.”

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Brilliant to hear! Thanks for the great feedback. Warm regards, Aftercare Team

“Came out on time very polite and professional fixed my fuel problem in an efficient manner.”

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We're happy we could resolve the problem quickly and professionally for you. Safe travels ahead! Warm regards, Aftercare Team

“Efficient, prompt service. Drainer was polite, knowledgeable and careful with our classic car. Expensive but worth it!”

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It's never a fun bill to pay, but we're glad it was worth it. Thank you for your great feedback on our technician's careful work. And all the best on the road ahead! Warm regards, Aftercare Team

“After waiting 5 hours for the AA and they still hadn’t given me a time I contacted fuel fixer. Micheal was so helpful on the phone,calmed me down as I was scared and worried and been standing in 36 degree heat waiting. They arrived in 90 mins and did a fab job. I wish I had phoned them first and not the AA Thank you. Amazing service ⭐️⭐️⭐️”

Helpful Report

That heat was no joke. Neither was the five-hour wait. Thank you for trusting us to get you out of that situation. We're glad we were able to turn things around for you! Warm regards, Aftercare Team

“Reassuring, knowledgeable, efficient service. From the initial telephone conversation with the operator to the mechanic who arrived on time. Couldn't ask for a better service.”

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Thank you for sharing your experience. Top-notch service from the first ring to the final fix is always the goal. We're glad our team hit the mark for you. Happy driving! Warm regards, Aftercare Team

“Arrived promptly and very efficient”

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Fast arrival and efficient service—exactly the result we love to see. Thank you for sharing! Safe travels, Aftercare Team

“Can't recommend Jozsef Kiss enough. Kindest chap. Talked me through the process, highly professional, very prompt, if you ever make fuel error mistake he's the guy you want! Done and dusted within 45 mins and off I drove 🤟”

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“Very helpful and very reassuring.”

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“Thought I’d ruined my engine! Janine put my mind at rest over the phone and the engineer was with me within the hour! Very professional and a very nice guy. It all ended well and I couldn’t recommend Fuel Fixer more highly. Thank you, and I hope I never see you again!”

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“So thankful about him coming out a soon as possible. He was just a gentleman 🤗”

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“Fantastic service.”

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“Came within the expected time and did a thorough and professional job! Would like to say that I would use them again but hoping I won't fall foul of misfuelling again!”

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“Excellent service Got there as soon as they could and completed the job professionally. Ricky was an excellent engineer and kept me informed and you could see he knew the job inside out. Fuel Fixer definitely got me out of a hole !! Definitely recommended Mark”

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“What a fantastic service! All done and dusted within an hour. The guy who attended was very helpful and very informative. £300 is a little on the high side but a lot cheaper than a new fuel pump on my diesel . Carnt fault you! Thank you again.”

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“Daz is a superstar as his was impeccable.”

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“Came promptly, was calm and efficient and waited to see me leave once refuelled.the only injury was to my pride and my wallet. Pat Illingworth. 86 Lancaster”

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“Everything was fully explained(even worst case scenario) when I first reported the fault. I wasn't made to feel stupid for my mistake. The actual engineer we ho carried out the work kept me informed at each stage - what he was doing and how long it would take which I fully appreciated. I was also impressed the the syphoned off fuel would be treated by a reputable company and disposed of safely with no I'll effects to the environment. The whole experience was made easy as it was done at the roadside cutting out me having to organise a tow truck time at a garage and lifts to and from work one phonecall and it's sorted - worth EVERY penny”

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“The person who came out to us was very professional he was very polite and answered any questions we had thank you very much Regards Mr and Mrs ivans”

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Fuel Fixer is rated 4.8 based on 6,684 reviews