Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 6,493 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,493 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very good in what you do,but unfortunately I found it far to expensive.”

Helpful Report

Thank you for taking the time to give us a 5-star rating, Robert! We're very pleased to hear that you found our services to be excellent and that you feel we do a great job. We apologize that you found the service to be too expensive; we strive to provide affordable prices for the quality of service we provide. The Fuel Fixer Team

“There was a delay in the mechanic attending but once he arrived he was great. Although we had been mis diagnosed with misfuelling he did he was very best to assist us and also let me charge my phone in his cab; which was much appreciated.”

Helpful Report

Thank you Karen for your amazing 5 star rating of Fuel Fixer! We are glad to hear that despite the delay in the mechanic attending and the misdiagnosis of misfuelling our mechanic was able to provide great service and even lend you a hand by letting you charge your phone. The Fuel Fixer Team

“First class service arrived when they said they would got on with the job i was back on the road no problems great job”

Helpful Report

Thank you for your 5 star rating of Fuel Fixer. We really appreciate your feedback about our first class service. We're glad that we were able to get you back on the road with no problems!

“My father put unleaded in his diesel car on a Sunday of all days. Rang Fuel Fixer and three hours later car sorted with a work guarantee.”

Helpful Report

Thank you for your 5-star rating, Charles! We really appreciate your kind words about the service we provided. We're glad to hear that everything was sorted out Thank you for taking the time to share your experience with us. Fuel Fixer Team

“The gentleman who called out was extremely pleasant and polite. He explained that he had to come from drogheda hence the delay. He had the car running in about 40 minutes and explained everything he was doing. But I was disappointed to be told that the price would be £240 when in fact it was £240 plus VAT. the VAT was not mentioned.”

Helpful Report

Thank you so much for your 5 star rating of Fuel Fixer, George! It was great to hear that the engineer was polite and pleasant and we are glad you were back up and running in no time. We apologize that you were disappointed to hear that the price included VAT, we will take this into account going forward and make sure to include this on all future quotes. The Fuel Fixer Team

“Very timely, polite and efficient”

Helpful Report

Thank you so much for your 5 star rating and kind words! We are delighted to hear that you found us to be very timely, polite, and efficient. We are proud to be able to offer these services to our customers and we really appreciate your feedback! Fuel Fixer Team

“Excellent response time and service. Truly kind operator, completely satisfied. Thanks guys!”

Helpful Report

Thank you so much for your 5 star rating, Nathan! We are so pleased to hear that you were pleased with our response time and service, and that our operator was kind. We are also glad to hear that you are satisfied with our service.

“Very professional”

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Hi Max Thank you doe much for leaving us a 5 star review! Fuel Fixer Team

“The Fuel Fixer operative turned up quickly and did the pumping out efficiently, and spoke with me about things. But for what the service is, it is very expensive, taking advantage of people's distress, and the fact they can find mo other way of dealing with their accident.”

Helpful Report

Thanks Derek for your thoughtful review of Fuel Fixer. We are glad to hear that you are happy with our service. We strive to make sure that each customer is completely satisfied. I am sorry to hear you found the service expensive. There are a lot of costs involved from the running of the call centre to having the vans and trained engineers out on the roads. Fuel Fixer Team

“Can not fault the service. Turned up promt, got on with the job. Very friendly and polite. Explained what was going to happen and what to do after yhe problem was fixed.”

Helpful Report

Thank you James for giving us a 5 star rating! We’re more than pleased to know that you were satisfied with the prompt arrival and quality of service. Fuel Fixer Team

“Great service, great comms every steps of the way. Friendly, reassuring staff put us at ease. Very prompt service - Would highly recommend. A* Customer care. THANK YOU”

Helpful Report

“Very pleased with the service, Mike was polite and friendly explained what he would do made sure everything was OK and that the car was running fine before he left I would have no problem recommending to anyone”

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“Was quick and friendly service. Would recommend to anyone who finds themselves in the same unfortunate position.”

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“Guy sorted man fuel problem he spent nearly 3 hours in the pouring rain and wouldn't give up top man.. problem sorted 👌🏻”

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“Very good service”

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“Great service!”

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“Class service”

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“Well new what I'd done straight away, petrol car for two years, swapped to diesel it was nearly empty went straight to garage and filled with petrol. New of fuel fixers so rang them. Arrived twenty minutes later, took about an hour or so back on the road £200 but when you see the equipment that's not expensive 😀😀😀”

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“Fast, efficient and advised me of what to do afterwards. Only thing I could say is told me would be 30 minute but waited for an hour.”

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“Fuel fixer got me back on the road within two hours and i thoroughly recommend them and the service they provided. Thank you.”

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Fuel Fixer is rated 4.8 based on 6,493 reviews