Fuego Wood Fired Ovens Reviews

4.9 Rating 211 Reviews
98 %
of reviewers recommend Fuego Wood Fired Ovens
4.9
Based on 211 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Fuego Wood Fired Ovens 5 star review on 18th April 2024
Paul Flintan
Fuego Wood Fired Ovens 5 star review on 18th April 2024
Paul Flintan
Fuego Wood Fired Ovens 5 star review on 18th April 2024
Paul Flintan
Fuego Wood Fired Ovens 5 star review on 18th April 2024
Paul Flintan
Fuego Wood Fired Ovens 5 star review on 1st August 2023
Stuart Crabb
Fuego Wood Fired Ovens 5 star review on 27th July 2023
Douglas Gibson
Fuego Wood Fired Ovens 5 star review on 12th June 2023
Russell Paine
93
Anonymous
Anonymous  // 01/01/2019
Excellent service from the team at Feugo, great communication and helpful advice on delivery and installation. The oven has been great to use and makes excellent pizzas, bread, and many other foods.
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Posted 2 years ago
bought the half suckling pig..when parcel arrived it was much heavier than i thought it would be..plenty of meat..excellent crackling.i recommend you try it.great value and tastes delicious.customer service was first class..thankyou so much
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Posted 2 years ago
We ordered pizza dough balls.
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Posted 2 years ago
We ordered a wood fired oven dishes and Argentinian grill and we are absolutely over the moon with it all arrived on time kept upto date with everything we have made loads of lovely dishes it’s easy to use and it’s a real crowd pleaser and looks great in the garden roll on summer very happy customer and would 100% recommend fuego ovens
Fuego Wood Fired Ovens 5 star review on 15th March 2022
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Posted 2 years ago
Absolutely amazing customer care. Can’t rate this company high enough. Really friendly, accommodating and a real pleasure to speak to.
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Posted 2 years ago
I have recently have had a brick fuego pizza oven installed . Most impressed with quality of design and simplicity of using it .An undercover structure is recommended to protect from harsh weather of uk so I have had it installed under a gazebo type structure. Pizza’s cook in minutes . Fire control to maintain temperature comes with practice but once up to temperature the oven remains warm for some time ( ideal for slow cooking ) Hopefully as a virgin pizza oven purchaser I can get plenty of alfresco cooking done this spring/ summer .Installation was arranged via foundry I bought pizza oven from and a min crane was used as oven weighed in over 650 kg .I believe pizza ovens come with a 2 year guarantee. Thankyou to fuego for there product and advice . Always at end of phone to answer any questions or concerns with there products. Would recommend them to anyone wanting to enjoy a wood fired pizza . Your family and friends will love helping you cook and get involved.
Fuego Wood Fired Ovens 5 star review on 23rd February 2022
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Posted 2 years ago
We purchased a wood fired oven from Matt at Fuego ovens some 18 months ago and their customer service from start to finish has been exemplary! They delivered when they said they would , carried out their aftercare diligently and were an absolute delight to deal with. Matt could not have been more helpful! And what is more the oven is an absolute joy to use as well as a beautiful focal point in our garden. Rated 10 out of 5 ! Mark and Vanessa Roberts on a windy hill in North Yorkshire
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Posted 2 years ago
First, the bad news! There is a lot to buying a Fuego Wood fired oven. Apart from arranging for delivery and organising installation it's essential that the oven is cured properly (a two day process) and then used regularly (at least once every two weeks). It's like having a new pet! The good news is that Matt and Jake will guide you patiently and expertly every step of the way. Nothing is too much trouble and no question too silly! As others have said, the customer experience is first rate. It's hard to believe that other providers provide such brilliant pre and post sales service.
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Posted 2 years ago
From making my order through to post delivery aftercare, Matt and the team at Fuego have been superb. I have never received such great customer support. I am thrilled with my oven and will be recommending Fuego to friends and family. Thank you once more. James.
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Posted 2 years ago
Great products great service. Would highly recommend
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Posted 2 years ago
Excellent service and very quick delivery
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Posted 2 years ago
Fist time, very good
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Posted 2 years ago
A great company to work with. Nothing is too much hassle. The staff are fantastic and a real credit to the business. There were a few complications with my order and the way they handled the situation was professional and friendly. I can't speak highly enough about them. The instructions and guides are very well thought out and informative which enable you to make informed decisions and use your oven correctly.
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Posted 2 years ago
Best thing I've ever bought! Great oven that makes the most amazing pizza and has so many other uses. Fuego supplied cookware, accessories and even ingredients all impress 🔥🍕
Fuego Wood Fired Ovens 5 star review on 23rd December 2021
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Posted 2 years ago
Superb quality oven , everything went well from start to finish. I can’t wait to get started cooking in it !!!
Fuego Wood Fired Ovens 5 star review on 22nd December 2021
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Posted 2 years ago
Excellent website, really easy to navigate and make a purchase. The products themselves are of the highest quality, we have purchased a pizza oven and further accessories and are over the moon with our purchases! Thank you to Fuego!
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Posted 2 years ago
All arrived has it should on time and in good condition. Fuego Wood Fired Ovens provided great service and advice. A friend help me put it on its stand with a teleporter. Last Sunday we cured it for eight hours and then cooked a chicken, roast potatoes, roast parsnips and carrots, not bad for a start. Can't wait to use it again. Pics to follow.
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Posted 2 years ago
We have been delighted with the service we’ve received from Matt and the team, from the minute we phoned to make the initial enquiry and we knew nothing about wood fired stoves, to managing delivery and advising us on installation. We even got tips on lighting a good fire and cooking a pizza. Our first oven arrived damaged - no problem - sorted and replaced within days. A wood fired stove is a big investment but the team really seem to care about making the whole process as stress-free as possible. Customer service seems to be a thing of the past these days, but not at this company, nothing seemed too much trouble. By the way, I love the oven, and the pizzas are amazing! If you’re thinking about it….go for it, the whole thing was a pizza cake (sorry)!
Fuego Wood Fired Ovens 5 star review on 6th December 2021 Fuego Wood Fired Ovens 5 star review on 6th December 2021 Fuego Wood Fired Ovens 5 star review on 6th December 2021 Fuego Wood Fired Ovens 5 star review on 6th December 2021 Fuego Wood Fired Ovens 5 star review on 6th December 2021 Fuego Wood Fired Ovens 5 star review on 6th December 2021
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Posted 2 years ago
Just a quick note from a really satisfied customer. The team at Fuego Wood-Fired Ovens (Matt & Jake) are absolutely outstanding, they are professional, very passionate about the products they sell, helpful and caring. I recently took delivery of my new pizza oven, they guided me through the process right up to helpful advice on how to care for the oven. When the oven arrived they sent a gift of a bottle of Cava, which I thought was just brilliant. Thank you again guys! Andy
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Posted 2 years ago
Absolutely fantastic and 10/10 for customer service
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Posted 2 years ago
Fuego Wood Fired Ovens is rated 4.9 based on 211 reviews