FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.47

4.5 Rating 637 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

support@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FreeAgent is the right mix of user friendly and sophisticated. We are hugely impressed. We have been using it for three years now, and have used both the UK and the Global versions. The UK one has more functions, but even the Global one is perfectly adequate for a small – but global and data driven – business.”

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Posted 7 years ago

“We looked at pretty much all the online accounting packages before choosing FreeAgent...and I am really glad we did. The software just works - I run a company providing voiceover services worldwide (piersgibbon.com). Most importantly FreeAgent have real accountants on the end of the helpline to sort out your issues. I have gone from paying a bookkeeper every painful VAT quarter...to doing it all myself. Excellent product, excellent company.”

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Posted 7 years ago

“It is easy to use.”

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Posted 7 years ago

“Without question the best decision I made for my business. Makes accounting enjoyable! Easy to use, a pleasure to use in fact, plus wonderful support. For anyone who asks my advice about what they need to do when starting a small business, my first response is to use FreeAgent!”

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Posted 7 years ago

“FreeAgent is a good program to work with, but has some failings.I think FreeAgent is very good on helpline, and always try to achieve a resolution to the issue. I think the program could be great with some minor improvements that the company are aware of but don’t seem to be in great hurry to implement.”

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Posted 7 years ago

“FreeAgent simplifies sending out invoices, keeping track of work, expenses, and which invoices have been paid or need chasing. Support is prompt and clear - vital to a novice with no accountancy training!”

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Posted 7 years ago

“The software is excellent and so easy to use and the support is the best I've seen, cant ask for more really. Highly Recommended”

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Posted 7 years ago

“As an Accountant FreeAgent is easy to use for both us and our clients. The Support is superb and there is little that can't be sorted out.”

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Posted 7 years ago

“I'm new to FreeAgent but so far everything is good and the support has been exceptional. I would definitely recommend FreeAgent.”

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Posted 8 years ago

“They sorted out all my problems with ease and so happy to help”

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Posted 8 years ago

“best product in the market”

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Posted 8 years ago

“I've used Freeagent for over a year and the majority of things I want to do are intuitive. When I have needed to contact the Support team, they've been quick to respond and have been really helpful with useful info. The mobile app lets me do most things I want to do while on the move - great app.”

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Posted 8 years ago

“It's so easy to use! I spend less than five minutes a day on my accounts. Just one button to click add a new time slip. Then at the end of the month, the time slips pulls through to an invoice. I know exactly where my accounts are at, which makes life easy for my accountant.”

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Posted 8 years ago

“It is so easy to use and makes record keeping and VAT returns a doddle.”

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Posted 8 years ago

“The support office always responds promptly to any queries with a full explanation.”

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Posted 8 years ago

“I have found Freeagent first class and is very easy to use. Other programs I have tried are not not quite as good as Freeagent.”

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Posted 8 years ago

“First off FreeAgent is a brilliant tool. What makes it really stand out, though, is the support. Personable, knowledgeable, human support to help with complicated accounting questions at such quick response times is what makes FreeAgent so much more than just a web app. I can't speak highly enough of the experience I've had using FreeAgent. I would recommend it to anyone looking to manage their own business finances.”

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Posted 8 years ago

“I have used many other accounting packages and Freeagent is by far the easiest to use. The customer services is also very reliable, i would definitely recommend this to every business i know!”

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Posted 8 years ago

“I love FreeAgent. Subscribing was one of the best decisions we made at the start of the business - and it has improved immensely over the last six years. Good graphical design for visual thinkers, intuitive layouts, simple definitions that real people can understand. We love knowing how the business finances look in real time. (Took us a while to educate accountants on this new way of working!) I have recommended this to many, many smart folk who are setting up businesses.”

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Posted 8 years ago

“A real game changer for me as a contractor, I use this with my accountant and I must save weeks in admin time through the year.”

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Posted 8 years ago

FreeAgent is rated 4.5 based on 637 reviews