FreeAgent Reviews

Name: FreeAgent
Address: One Edinburgh Quay, 133 Fountainbridge, Edinburgh, England
Rating: 4.45

4.5 Rating 640 Reviews

89 %

of reviewers recommend FreeAgent

Company Reviews

Metrics

Info

4.5

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 288 8691

Email:

marketing@freeagent.com

Location:

One Edinburgh Quay,
133 Fountainbridge,
Edinburgh
England
EH3 9QG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first accounting software, find it very easy to use”

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Posted 6 years ago

“Absolutely ideal for a small company (and/or freelancer) running on a cash basis, handles all the HMRC interactions for me - perfect!”

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Posted 6 years ago

“It works well.. helps us manage the business..”

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Posted 6 years ago

“absolutely brilliant, should have purchased this software years ago!!”

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Posted 6 years ago

“FreeAgent is so easy to use, looks very professional to my customers and gives me all the tools I need. Thank you!”

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Posted 6 years ago

“Love it, so easy to use and comprehensive solution”

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Posted 6 years ago

“The service was great”

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Posted 6 years ago

“We are really enjoying using FreeAgent. It has its flaws, and there are a few features we'd like to have incorporated at the next release, but in general its been a very easy transition from our previous accounts and database software, and we've got up to speed exceedingly quickly. Thank you.”

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Posted 6 years ago

“FreeAgent has really got my finances under control, and is really easy to use. I love the time tracking and billing features, as I can see where I'm spending my time and if my business is profitable. Being able to complete my tax return straight from FreeAgent is amazing too!”

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Posted 6 years ago

“Very helpful advice that answered my queries and the people who responded were professional and friendly,”

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Posted 6 years ago

“Great support from the team if I dont understand any element as it is different to accounting software I have previously used. I really appreciated the patience when I have asked lots of questions :) Easy to use and navigate. Helps to manage accounts and to project”

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Posted 6 years ago

“Great product. Works brilliantly and support is excellent, should you ever needed it. Can’t recommend FreeAgent highly enough.”

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Posted 6 years ago

“quick, helpful and brill”

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Posted 6 years ago

“Amazing software that just works! The setup and support is second to none. Having such great support makes me realise I’ve chosen the right accounting software - it does everything easily and quickly and if I get stuck the systems to support me are outstanding.”

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Posted 6 years ago

“Superb. Let’s you always know where you stand re taxes and general finances!”

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Posted 6 years ago

“I'm a small retailer, and picked up on FreeAgent only because NatWest offered it for free. Wow, was I lucky! Although it is not really built for retail (none of these things are) the solutions to problems I'd had with other software were really quite obvious, the support was first class and I was up and running live, with six months history loaded up, in only eight days. While working full time, plus while concurrently trialling other software, plus while actually having a life. That contrasts *very* sharply with the trial I had until then been running with some geezers called Q***k**ks for about three months and with no end in sight. To be fair, I haven't always agreed with the advice offered by your support, and have sometimes done my own contrary thing. But the end result is a system that works for me and puts all the numbers in the right places. And it is all much easier than I had ever thought possible. Since then, it's taken a bit of time to tweak my regular routines to fit with Freeagent, to work out where and how to best check for errors, and I've fallen back on using the API to deal with my six years of sales history (which I recognise isn't for everybody, but is really easy to use - happy to share code if it is of any use). But, yeah, it is more fun than any accounting system deserves to be, and definitely more fast, fun and useful than the Q***k***k* thing.. Top marks. Even topper marks if you can find a decent way of putting in historical fixed assets, which is the only bugbear I got left. Oh, and multiline bills - I only get one a month, but it irritates me!”

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Posted 7 years ago

“Very intuitive software, that makes accounting fairly easy. The automatic bank feed is a great feature. Customer service is very friendly and helpful.”

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Posted 7 years ago

“I am the treasurer of a couple of charities, one being a small choir. We use Free Agent for managing the finances of both charities and I find it clear, easy to use and versatile. I sometimes have to adapt something that is there for a business and change it slightly to accomodate our needs (monthly subscriptions, expenses for concerts we are putting on, and lots of cash instead of cheques and bank transactions) but i can usually find a way to adapt it and the support team are always very helpful indeed.”

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Posted 7 years ago

“I have spent literally years trying to find the right accounting app for me, as a freelancer. At this point, I've used about all of them. I tried QB Freelancer in it's first year and it had far too many bugs. I used Harvest but it didn't have all the features I needed. I tried Freshbooks but it just didn't work and it lacked features. These other platforms all want to just be an expensive cog with a million addons or are just too case-specific or just plain buggy. Frustrated to the point of just using good ol' excel sheets, I found FreeAgent. These guys do just about everything perfectly. It honestly is hard to express that. They had a slightly older UI when I started, but they're already working on a new one (I'm in the Beta, and it's awesome). I have my invoicing, time tracking, expense tracking, and all the important stuff right in front of me. I have the usual big-options for getting paid, paypal & stripe, plus banking details for check-payment on the invoice. It will automatically match bank transactions to payments where possible. You can link 1 huge payment to multiple separate invoices (and it keeps track to make sure you don't get underpaid). There is multi-user support, so I can have employees/contractors work within my business to track their working hours and manage invoicing smoothly and efficiently. I can rebill expenses, with markup to clients. There's reports, which I use all the time to get a quick glance at what the next round of invoices should look like. I can get account statuses/summaries for any delinquent clients, and it is just amazing. No other platform I've worked with had all of these features. None of them were this affordable. And none of them were working this hard on improving their product.”

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Posted 7 years ago

“I felt heard. The first person I spoke to found the specialist to solve my problem but also stayed in touch. So I didn't feel as if I was being passed around. It was a seemless, simple & pleasant experience!”

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Posted 7 years ago

FreeAgent is rated 4.5 based on 640 reviews