I'm a small retailer, and picked up on FreeAgent only because NatWest offered it for free. Wow, was I lucky! Although it is not really built for retail (none of these things are) the solutions to problems I'd had with other software were really quite obvious, the support was first class and I was up and running live, with six months history loaded up, in only eight days. While working full time, plus while concurrently trialling other software, plus while actually having a life. That contrasts *very* sharply with the trial I had until then been running with some geezers called Q***k**ks for about three months and with no end in sight. To be fair, I haven't always agreed with the advice offered by your support, and have sometimes done my own contrary thing. But the end result is a system that works for me and puts all the numbers in the right places. And it is all much easier than I had ever thought possible. Since then, it's taken a bit of time to tweak my regular routines to fit with Freeagent, to work out where and how to best check for errors, and I've fallen back on using the API to deal with my six years of sales history (which I recognise isn't for everybody, but is really easy to use - happy to share code if it is of any use). But, yeah, it is more fun than any accounting system deserves to be, and definitely more fast, fun and useful than the Q***k***k* thing.. Top marks. Even topper marks if you can find a decent way of putting in historical fixed assets, which is the only bugbear I got left. Oh, and multiline bills - I only get one a month, but it irritates me!