Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 14,612 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 14,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 17th August 2025

182

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was likely a suppliers issue out of Fowlers control, but the delayed delivery of some of the order meant that it missed the date my son left the UK and therefore i (in Tanzania) won't now get the parts I ordered until the next person flies out to my location in Feb/March. A more open delivery date would have helped us plan better on how to get the parts out to me - eg via EMS etc.”

Helpful Report

Posted 8 years ago

Dear Alex, I've checked into your order and the supply issue was the problem for the delay in sending you your parts. We can also ship direct to Tanzania if this helps you in future. We are continuing to work on our stocking plans to reduce delivery times in the future. Kind regards Fowlers Parts

Posted 8 years ago

“It's great that you can still get some nos parts however they take a very long time to reach you once a order is placed for a part.”

Helpful Report

Posted 8 years ago

Hi Dale, Sorry about the delay in getting your parts to you. If the part is with us, you'll get in next day, if we order in from Europe it's within a week. We can only apologise for the delay in getting this item to you. Kind regards Fowlers Parts

Posted 8 years ago

“I'm not wanting to leave bad feedback, but I think when an item is on long lead / back-order your system should show the status of that item so that the customer knows what's going on. This order is not yet complete and I had to phone to find out what the problem was.”

Helpful Report

Posted 8 years ago

“Ordered a part online after being given the part number on the phone. (I was incorrectly told postage costs are cheaper online). Part did not fit. Given full refund.”

Helpful Report

Posted 8 years ago

“Ordered a set of 4 bolts for my Honda st 1100 front fender and got 2 fender bolts and 2 caliper bolts. I have kept the caliper bolt as may find a use for them at some piont and sourced the other bolts from a different dealer.”

Helpful Report

Posted 9 years ago

Hi Kelvin, We're so sorry to hear of the problems you recently encountered. Please accept our apologies for the mistake with the order and rest assured we will do our very best to ensure this doesn't happen again. Kind regards Fowlers Parts

Posted 9 years ago

“Hello, i have some issue with the orders, i have no idea when and if the order have shipped, or what ever the status my be, it would be great to know what is the order status, as well to know if faster shipping available, wow the order takes ages to arrive . thank you very much for taking a minute to hear me out stas”

Helpful Report

Posted 9 years ago

Dear Stats, Thank you for taking the time to send us a review. We change the order status on each export order when the items are shipped so you know they are on their way to you. We use the postal service as this is the cheapest way to get items to you. When your basket is calculated and sent back to you, this statement appears:- Shipping via standard international mail. On average this takes 1-2 weeks once posted but please allow 28 days for delivery. We can also send by UPS if a faster and tracked service is required. Please contact us and we can find out a cost for you if that is preferred. At this stage you can let us know which option you would prefer. When you order from us again, please let us know your shipping option and keep checking your account. We look forward to dealing with you again Stats and hope you're keeping well. Kind regards Fowlers Parts

Posted 9 years ago

“Lots of items on back order. After one week, emailed to enquire if there was any indication of how long those items may take. No reply...”

Helpful Report

Posted 9 years ago

Hi Ian Sorry for the delay in replying to your message - we have checked with the factory in Italy and your items have been placed onto the lorry for dispatch tomorrow, which means we will likely see them around 10 days after then (they are sent by road which does take a while unfortunately). Once the order is here, it will be unpacked, and your items sent out as soon as possible. Kind Regards Fowlers Parts

Posted 9 years ago

“The parts are good. The ordering was easy. The Saturday delivery that I paid extra for & turned up on a Wedeadly & wasn't signed for was utter crap. Good firm let down by poor distribution.”

Helpful Report

Posted 9 years ago

Dear Robert, Please accept our apologies for the problems you encountered with your order and the failed Saturday delivery. This failure was reported to UK Mail and they have been told it is unacceptable to offer a service that they cannot complete on our behalf. We hope at some point in the future to be able to offer an alternative carrier option to customers who have experienced problems like this. Please be assured we take issues like this seriously and understand what an inconvenience it is for customers to encounter problems of this nature with deliveries, especially when bikes are off the road and awaiting parts. Thanks and Kind Regards, Fowlers Parts

Posted 9 years ago

“I paid, it arrived so fine, but the postage was the same for a rubber strap that another company charged for a small box containing half a litre of specialist oil??????”

Helpful Report

Posted 9 years ago

Hi Stuart, Thank you for using us for your parts. We have a set charge for carriage, regardless of size, shape or weight. Your next order of a large item will reap the benefits of this system. We look forward to seeing you again. Kind regards Fowlers Parts

Posted 9 years ago

“Normally I have quite a good experience, but online stock level did not match the actual stock level, so complete order could not be fulfilled in time. Had to reorder missing parts. Although I wasn't out of pocket, it was a faff and took time to sort. I think this may be a one off.”

Helpful Report

Posted 9 years ago

Hi Russell, We're very sorry to hear about your recent experience with the online system. This is a very rare episode and we do try to keep the systems as accurate as we can but, sometimes, as in this case we have a problem. Apologies again for the inconvenience that this glitch caused and we look forward to looking after you again soon. Kind regards Fowlers Parts

Posted 9 years ago

“I am asked to review my order before it is even delivered - ridiculous”

Helpful Report

Posted 9 years ago

Hi David, We're very sorry about the email you received by mistake. We will ensure that this will not happen again. Kind regards Fowlers Parts

Posted 9 years ago

Fowlers Parts is rated 4.9 based on 14,612 reviews