ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 988 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick responses, decent pricing”

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Posted 1 year ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“Purchased a toy for my special needs daughter from the UK, only place I could find it, seller did not ship directly to US, so used ForwardVia! Amazing communication and service and very fast delivery! Would use in a heartbeat again!”

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Posted 1 year ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia. We do hope your daughter enjoyed receiving her toy!

Posted 1 year ago

“hurtig levering”

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Posted 1 year ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“I have been very pleased with the service provided by this company they package all of my stuff carefully and I get it rather quickly even though it is international. I strongly recommend it to my friends who shop on the Resell sites over in the UK. Having forward VIA has Opened up my closet to new pieces I never would have even considered in the past I strongly recommend it!”

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Posted 1 year ago

Thank you for your positive feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia. We are also thrilled to hear that you have recommended us to your friends for international shipping, that's great!

Posted 1 year ago

“I had issues with SkyPax, so I tried ForwardVia...and never looked back...! Never a problem, always prompt, well packed and fair priced. FIVE STARS...!!!”

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Posted 1 year ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 1 year ago

“The service is generally good however the shipping is more costly than most other places and takes average 9 days even by Federal Express. More choices of carrier such as DHL and UPS would be welcome. From dispatch to receipt of parcel should not be more than five business days.”

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Posted 1 year ago

Many thanks for taking the time to submit your review. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. We do offer to ship through FedEx, DHL, and UPS, please don't hesitate to get back in touch if you require any further information or assistance, we will be more than happy to help you.

Posted 1 year ago

“Very efficient!!”

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Posted 1 year ago

“I purchased an album in the UK for delivery to Malaysia. Forwardvia's service is smooth and the interface is very straight forward. Looking forward to my next shipment. Only wish is Royal Post's rates are lower in price.”

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Posted 2 years ago

“Truly Fantastic service! i have been working with them for years and they are so quick to respond and always try to get every job i ask them done very fast kar is a great guy! and the whole team is wonderful. sharone from israel”

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Posted 2 years ago

Many thanks for taking the time to leave us a review and for your continued support. We will definitely pass your comments on to Kar. Regards from the ForwardVia Team.

Posted 2 years ago

“My 1st experience with ForwardVia exceeded my expectations. The pricing was transparent and quite fair. As for the process, it was hassle-free with adequate updates. Delivery time to the U.S. was prompt and my item arrived well packaged. Highly recommended service.”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to leave us a review. We are pleased to hear you found using our service a positive experience. Regards, ForwardVia Team.

Posted 2 years ago

“I wanted a UK product from a seller that did not offer shipping to the U.S. and would not accept payment from a U.S. billing address. Forwardvia made the purchase for me and shipped it promptly to me. Communication was excellent and pricing was fair. I would use them again without hesitation.”

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Posted 2 years ago

“Excellent shipping service”

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Posted 2 years ago

“Discount should be offered to regular customers”

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Posted 2 years ago

“First time using Forwardvia. Shipping was somewhat expensive but I was able to order something I couldn't otherwise from UK. Would consider using agian.”

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Posted 2 years ago

“An item that was difficult to source was available with a UK supplier. However, they only shipped locally. So, ForwardVia's service was the ideal solution to my overseas shipping need. There was no delay at the forwarding stage. I will happily use ForwardVia again.”

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Posted 2 years ago

“Professional and excellent customer service”

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Posted 2 years ago

“I've been using Forwardvia for about a year. I'm rather impressed! I've always found there to be a quick response and quick posting. And they give really sensible postage options - often including Royal Mail. I've found a lot of other services only give you couriers at quite significant prices. So this is a great alternative. Thanks!!!”

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Posted 2 years ago

“ForwardVia was able to order items I could not from the United States. They did so promptly and accurately. Furthermore, they communicated every step of the way. Shipping was handled professionally. I cannot say enough about ForwardVia and all the professionalism and care they provided to me as a customer.”

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Posted 2 years ago

“Quick service, reliable, user friendly. Lots of options to help manage your package throughout the process.”

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Posted 2 years ago

“First class service. Excellent website that easily lets you view and consolidate packages etc. very fast turnaround and no hidden costs. Highly recommended.”

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Posted 2 years ago

ForwardVia is rated 4.8 based on 988 reviews